Tag Archive for: Organic marketing

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The Linkedin Algorithm Explained: How to Make it Work for You

Welcome to the ultimate guide on how to make the LinkedIn algorithm work for you! If you want to improve your LinkedIn game and ensure that your posts get seen by the right people, you’re in the right place. And to sweeten the deal, we’ve got a free download at the end of this blog post (you’re welcome.) 

In this guide, we’ll cover everything you need to know about the LinkedIn algorithm. We’ll explain how LinkedIn categorizes posts, how to avoid being flagged as spam, and how to achieve high-quality status. We’ll also share tips on how to make the most of the golden hour, when to post, how to encourage engagement, and what not to do.

By the end of this guide, you’ll have a solid understanding of how the LinkedIn algorithm works and be equipped with the knowledge to take your LinkedIn game to the next level. So, let’s get started!

When you post, LinkedIn puts it in one of three categories.

These categories are: 

  • ​​Spam
  • Low quality
  • High quality

How to Avoid Being Categorized as Spam

So, how can you avoid being flagged as spam? It’s easy, just follow these simple tips:

  • Use good grammar
  • Limit the number of links in your post
  • Tag no more than five people
  • Avoid posting too frequently (wait at least three hours between posts)
  • Don’t use engagement bait (like asking for likes, comments, or follows)
  • Avoid using hashtags like “follow,” “comment,” or “like.”

But, How Do You Achieve High-quality Status? 

That’s where things get tricky. Here are a few things to keep in mind:

  • Only tag people who you know will respond to your post
  • Use around three hashtags, with one being broad, one slightly more niche, and the last very niche (for example: “#socialmedia,” “#b2bsocialmedia”)
  • Format your post for readability
  • Focus on niche topics instead of broad ones
  • Encourage engagement by asking questions
  • Avoid using outbound links (put them in the comments)
  • Use strong keywords to help your post get discovered.

LinkedIn Golden Hour

What’s the deal with golden hour, you ask? It’s not just a trendy Instagram filter – it’s the first hour after you drop a post on LinkedIn. And trust us, you want to make that hour count. 

LinkedIn measures the initial engagement to see if it’s worthy of moving on into other people’s feeds. If your post does well in the first hour, it’s much more likely to do well all day, week, or month. 

In other words, if you can generate some buzz in that first hour, you’re on your way to LinkedIn fame and fortune. But if crickets are chirping during the golden hour, it’s like your post has been condemned to social media purgatory. So don’t waste your time on lackluster posts – give them the golden hour treatment they deserve!

Let’s talk LinkedIn Golden Hour Do’s and Don’ts

Not sure where to start? We got you covered. 

Do’s

  • Post when your followers are most active online to increase the chances of them seeing it.
  • Get people talking by asking a question or encouraging discussion in the comments.
  • Boost your post’s visibility by engaging with other posts around the same time you share yours.
  • Stick to a consistent posting schedule so your followers know when to expect new content from you.
  • And most importantly, don’t forget to respond to anyone who engages with your post. It’s the polite thing to do!

Don’ts

  • Set it and forget it! Make sure to return to your post and engage with any comments.
  • Tag more than one person unless you’re confident at least one will respond within an hour.
  • Refrain from editing your post once it’s up. I’ve noticed this tends to weaken its reach.

If people are liking, commenting on or sharing your post,  you’ll make it through to the next filter (and appear in more feeds!)

So, you’ve made it past the first filter – congratulations! But your journey to world domination on LinkedIn is far from over. The next step is to get people to like, comment, and share your post. Think of it like getting a stamp of approval from your audience. The more love you get, the more likely you are to appear in even more feeds. Keep ’em engaged, folks!

If people mark it as spam, hide it from their feed, or just ignore it, LinkedIn is going to penalize your content.

To avoid having your content penalized by LinkedIn, it’s important to create high-quality content that resonates with your audience. This means knowing your target audience, understanding what they want to see, and crafting posts that meet their needs. It’s also important to avoid using spammy tactics like engagement bait or excessive tagging. Instead, focus on creating engaging and valuable content that encourages likes, comments, and shares. 

As long as it keeps getting engagement, your post stays in the mix and continues to be distributed in the feed.

On LinkedIn, there are three key factors that influence what appears in your feed. 

  1. Personal connections: To determine which posts are most personally related to members, LinkedIn considers factors such as who you work with/have worked with and who you’ve interacted with before.
  2. Interest relevance: The LinkedIn algorithm evaluates what groups you’re in, the hashtags, people, and pages you follow, and also looks at the language of the post, as well as the companies, people, and topics mentioned in it.
  3. Engagement probability: The algorithm evaluates the likelihood that you will share, comment, or react to a post, and takes into account timely feedback to content creators. The quicker a post starts raking in interactions, the more likely LinkedIn is to include it in the feeds of others. The more you interact with others daily, the more people will engage back, and the more likely you’ll be seen in other people’s feeds.

Final Thoughts

In conclusion, understanding the LinkedIn algorithm is crucial for anyone looking to increase their visibility on the platform. The algorithm evaluates factors such as engagement probability, interest relevance, and personal connections to determine the relevance of content to its audience. By following the do’s and don’ts of the golden hour and creating high-quality content that encourages likes, comments, and shares, LinkedIn users can boost their engagement and increase their chances of appearing in more feeds.

Want to optimize your business’s LinkedIn page but not sure where to start? Download our freebie, here.
Read on to learn how to leverage your business using LinkedIn. Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

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How to Maximize Your YouTube Channel’s Potential

Are you frustrated with low views on your YouTube channel despite your efforts? We may have some bad news: simply posting videos is not enough. With 122 million daily active users and 500 hours of content uploaded every minute, competition on YouTube is fierce. 

The good news? You can optimize your Youtube content to increase your visibility and attract more viewers with just a few simple steps. 

Let’s dive into how you can do it.

Engaging Your Audience:

Audience engagement plays a crucial role in driving interactions and building a connection with your viewers. Encourage interaction by responding to comments, creating a community, and asking for feedback. Experiment with different formats like Q&A sessions, challenges, live streams, or contests to engage your audience effectively. 

Make sure to complete your profile to provide viewers with more information about you and your content.

Directing Viewers to Your Website:

Don’t underestimate the power of simply telling people to visit your website. Incorporate a bookend approach in your videos, mentioning your website at the beginning and end. Display your URL in the video description. By explicitly inviting viewers to visit your website, you can significantly increase referral traffic and expand your reach.

Encouraging Subscriptions:

While immediate traffic is important, focusing on long-term growth is equally crucial. Ask your viewers to subscribe to your channel. Subscribers receive notifications about your new videos and are more likely to become loyal fans. As your subscriber count grows, so does your viewership and potential website traffic.

Interacting with the Comment Section:

Here at Digital Storyteller, we’re all about embracing the fun and excitement of the comment section! It’s like a virtual hangout where viewers can ask questions, share their thoughts, and create an awesome community.

But wait, there’s more! By actively engaging with the comment section, you not only get to showcase your expertise (cue the expert mode), but you also have the perfect opportunity to sprinkle some magic. Share relevant links to your website or other valuable content, turning the comment section into a gateway for epic discoveries.

Partnering with Other YouTubers:

Collaborating with other YouTubers in your niche can be mutually beneficial. Look for channels with a slightly larger subscriber count than yours to expand your reach. By sharing audiences, both parties gain access to new traffic sources and increase their visibility – sounds like a win-win to us!

Optimizing Video Metadata:

We know, we know, the word “metadata” doesn’t sound like the most fun, but it’s the secret sauce that helps your videos rank higher in search results.

Metadata refers to the valuable information you provide about your video, including titles, descriptions, and tags. By optimizing these elements, you can work your way up the search results ladder and increase your video’s visibility.

Here’s how to work your magic on metadata:

Enchanting Titles: Create descriptive titles that incorporate relevant keywords. Think about what your target audience is searching for and craft titles that catch their attention.

Captivating Descriptions: Craft detailed descriptions that captivate viewers and provide valuable information about your video. Be sure to include targeted keywords and consider adding URLs to direct viewers to your website or other related content.

Strategic Tags: Add tags to your videos to include additional keywords that couldn’t be naturally incorporated into the title or description. These tags help search engines understand the content of your video and improve its discoverability.

By optimizing your metadata, you’ll increase your chances of ranking higher in search results and attracting more viewers to your videos.

Utilizing Descriptive Playlists:

Creating playlists for your videos helps organize your content, improves discoverability, and enhances viewer engagement. Group videos with similar topics or themes into playlists to make it easier for viewers to find what they want. Playlists also rank in search results, driving additional traffic to your content. 

Final Notes

Optimizing your YouTube channel is essential for standing out from the competition and achieving success on the platform. By engaging your audience, directing viewers to your website, encouraging subscriptions, interacting with comments, partnering with other YouTubers, optimizing metadata, utilizing playlists, and harnessing the power of annotations, you can maximize your channel’s potential and drive more traffic to your content.

Remember, building a successful YouTube channel takes time and effort. Consistently create high-quality content that resonates with your target audience, and apply the optimization strategies discussed in this guide. Monitor your channel’s performance, analyze the data, and make adjustments as necessary.

Keep exploring new techniques, staying up-to-date with the latest trends, and learning from successful YouTubers in your niche. With dedication, persistence, and a well-optimized channel, you can increase your visibility, attract more viewers, and achieve your YouTube goals.

Good luck on your YouTube journey!

Marketing: It’s What We Do Best

The goal of an outsourced digital marketing agency is to understand your business and your brand voice to then let the world know how awesome you are.

We start every engagement with a Brand Storytelling Session where we identify your unique brand voice. Then, our team uses bi-weekly client calls, Monday emails, and content calendars to make sure you know what’s happening, always.

We have monthly reporting where we let you know what the return on investment that you’re getting is from your relationship with us.

Of course, there’s always a team member available to you just a call, email, or even text away. Not to toot our own horn, but we’ve been told on multiple occasions that our bi-weekly calls are their favorite calls!

Happy with the direction we’re headed in? We’ll keep running that way. Want to tweak something? More than happy to adjust.

We’ll bring you fresh ideas from our kick*** creative team from a relationship built on trust. Because that’s the beauty of digital marketing.For those who are interested in learning more about the difference between outsourced marketing and in-house marketing, read on here.

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How To Get The Most Out of Your Outsourced Digital Marketing Relationship

team members working together at digital marking agency

 If you’ve made the smart decision to partner with a marketing agency, you’re on the right track to accelerating your business growth. But to truly maximize the potential of this collaboration, there are certain steps you can take to set yourself up for success (spoiler alert: this includes communication, patience, consistency and yes, timely approvals for content – pretty please!) 

In this blog, we’ll guide you through a series of essential strategies and best practices that will help you foster a thriving partnership with your outsourced marketing agency. From clearly defining goals and expectations to establishing transparent communication channels, we’ll cover all the crucial elements that contribute to a successful outsourcing relationship. Let’s dive in!

Set Yourself Up For Success: The Foundation of a Thriving Partnership

Clearly Define Goals and Expectations: The Roadmap to Success

Take some time to define your goals and expectations. Do you want to increase brand awareness, boost conversions, or expand into new markets? Lay it all out and share it with your marketing agency. With a shared vision, you’ll be cruising towards success in no time.

Communicate Your Brand’s Voice and Values: A Unified Front

Share your brand’s personality, tone, and values, so they can create content that hits all the right notes. A unified front will resonate with your target audience and create a memorable brand experience.

Establish a Transparent Communication Channel: Keeping the Conversation Flowing

Communication is key to any successful relationship. Establish a transparent communication channel with your agency, whether it’s through email, project management tools, or regular video calls. Keep the conversation flowing. Share updates, ask questions, and provide feedback. The more you communicate, the better your agency can understand your needs and deliver exceptional results.

Provide Necessary Resources and Information: Sharing is Caring

Provide your agency with access to relevant data, customer insights, and industry knowledge. Share your brand guidelines, creative assets, and any other resources they might need. By equipping them with the right tools, you’ll empower them to create marketing campaigns that hit the bullseye.

Being an Active Participant in Your Own Success

It’s time to break down the walls between you and your marketing agency and embrace collaboration. You bring your industry expertise and deep knowledge of your target audience, while they bring their marketing prowess and creative genius. By working together as a team, you’ll unlock new ideas, innovative strategies, and out-of-the-box solutions that will propel your business forward. So, let those creative juices flow and let the magic happen!

Actively Engage in Strategic Discussions: The Power of Brainstorming

Strategic discussions are like electric storms of ideas, where sparks of brilliance fly around. Don’t miss out on the fun! Actively engage in these discussions with your marketing agency. Bring your unique perspective to the table, ask questions, challenge assumptions, and explore new possibilities. Together, you’ll uncover hidden opportunities and forge a path towards marketing greatness.

Be Patient – Organic MarketingTakes Time

Patience, grasshopper, patience. In the fast-paced world of digital marketing, it’s easy to expect instant results. But here’s the reality check: organic growth takes time, my friend. So, let’s take a deep breath and embrace the art of patience.

Understand the Nature of Organic Marketing: Planting Seeds for Future Success

Organic marketing is like nurturing a beautiful garden. You plant the seeds, water them, and patiently wait for them to bloom. Similarly, organic marketing requires consistent effort, valuable content, and genuine engagement. It takes time for your brand to gain visibility, build trust, and establish a loyal following. Remember, Rome wasn’t built in a day, and neither is a thriving organic presence.

Set Realistic Expectations

Managing expectations is key to maintaining your sanity in the world of marketing. Set realistic goals and timelines based on the nature of organic growth. Understand that it may take several months or even longer to see significant results. But rest assured, with a solid strategy, consistent effort, and a sprinkle of patience, your hard work will pay off in due time.

Embrace Consistency and Long-term Growth: Slow and Steady Wins the Race

Consistency is the secret sauce to organic success. Stay committed to delivering valuable content, engaging with your audience, and nurturing relationships. Keep showing up, even when it feels like progress is slow. Remember, every interaction, every piece of content, and every effort

Respect the Agency’s Expertise: Collaborate and Trust for Mutual Success

When you partner with an outsourced marketing agency, you’re tapping into a wealth of knowledge and experience. To get the most out of this dynamic relationship, it’s crucial to respect their expertise and foster a collaborative environment for mutual success.

Recognize the Agency’s Knowledge and Experience: Trust the Experts

Your marketing agency brings a wealth of knowledge and experience to the table. Recognize their strengths and value their expertise. Trust that they have the skills and knowledge to guide you towards success.

Be Open to New Ideas and Strategies: Embrace Fresh Perspectives

One of the benefits of working with an outsourced marketing agency is access to fresh ideas and strategies. Be open to their suggestions, even if they challenge your current thinking. Embrace their unique perspectives and explore new possibilities for your marketing efforts.

Trust Their Recommendations and Insights: Follow Their Lead

Your marketing agency has your best interests in mind. When they make recommendations or provide insights, trust their expertise and follow their lead. Remember, they’re working towards the same goal as you: success for your brand.

Approve Your Content (Please…We’re begging.)

We’re begging you, please, make timely approval a priority. Your marketing campaigns rely on the smooth flow of content creation and deployment. Delays in approval can disrupt the momentum and effectiveness of your initiatives. So, be responsive and proactive in reviewing and approving the content. Your agency will be eternally grateful, and your marketing engine will run like a well-oiled machine.

By embracing the content approval process, you play a crucial role in maintaining the quality, consistency, and success of your marketing efforts. So, grab your red pen, don your discerning marketer hat, and let’s give that content our seal of approval. Pretty please, with a cherry on top!

Get on Camera (However Much You Hate It)

Lights, camera, action! We know that the thought of being in front of a camera might send shivers down your spine, but trust us, it’s time to conquer that fear. In today’s digital landscape, video content reigns supreme, capturing attention and connecting with audiences on a whole new level. 

So, why should you get on camera, even if it’s not your favorite thing to do? Here are a few key reasons:

Captivating Visuals: Video has a unique ability to grab attention and engage viewers. With eye-catching visuals, dynamic storytelling, and the power of motion, videos can leave a lasting impact on your audience.

Authentic Connection: Videos allow you to showcase your personality, passion, and expertise in a way that resonates with your audience. By putting yourself in front of the camera, you humanize your brand and create a genuine connection with your viewers.

Expanded Reach: In the age of social media and sharing, video content has a greater potential to go viral and reach a wider audience. Engaging videos are more likely to be shared, increasing your brand’s visibility and attracting new viewers and potential customers.

Increased Conversion Rates: Studies have shown that including video on landing pages or in marketing emails can significantly increase conversion rates. Video has a way of capturing attention, keeping viewers engaged, and compelling them to take action.

Highlight Humans: Take Pictures at Your Events

In the digital age, where everything seems to happen online, it’s important not to forget the power of in-person connections. Events provide a fantastic opportunity to bring people together, showcase your brand, and create memorable experiences. And what better way to capture those moments than by taking pictures?

When you host or participate in events, whether it’s a conference, trade show, workshop, or even a casual gathering, make sure to have someone dedicated to capturing the highlights. These photographs not only serve as mementos for attendees but also become valuable assets for your marketing efforts.

Sharing event photos on your website, social media platforms, and other marketing channels humanizes your brand and gives your audience a glimpse into the real people behind it. It adds a personal touch and helps build trust and familiarity with your audience.

So, don’t be shy to whip out your camera or hire a professional photographer to capture the energy, excitement, and human connections at your events. Let those pictures tell a story and make your brand come alive.

Get Sales Involved: Marketing Serves Sales – Let Them Talk to Each Other

Marketing and sales are two sides of the same coin, and their collaboration is crucial for driving business growth. By fostering a strong relationship between your marketing and sales teams, you create a seamless customer journey and maximize your conversion opportunities.

Encourage regular communication and collaboration between the marketing and sales departments. This can be achieved through joint meetings, shared insights and data, and even cross-training sessions.

Marketing can provide valuable information and resources to support the sales team, such as targeted content, lead generation strategies, and customer insights. On the other hand, the sales team can provide valuable feedback and insights from direct customer interactions, helping to refine marketing messages and strategies.

When marketing and sales work together harmoniously, it creates a powerful synergy that boosts the overall effectiveness of your business. It aligns your messaging, ensures a consistent customer experience, and ultimately drives revenue growth.

So, break down those silos, encourage collaboration, and let marketing and sales teams talk to each other. Together, they can unlock new opportunities, improve customer engagement, and drive business success.

Interested in Learning More About Outsourced Marketing?

Give us a call or shoot us a message to schedule your Brand Storytelling Session today.Read on to learn more about why organic marketing is especially great for financial services companies.

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Social Media for Financial Services Companies

Social Media for Financial Services Companies

The use of social media in financial services is often disputed. Some believe that social media does not hold the same value for business-to-business (B2B) brands as it does in the business-to-consumer (B2C) market.

This, however, is not the case.

While it may be true that B2C companies are often more successful on social media than B2B companies, there are still a multitude of various reasons why building a social media presence benefits a financial services company.

Take it from our Social Media Team at Digital Storyteller: “A marketing strategy without social media is like a margarita without tequila. No one wants that!”

In this article, we’re detailing the key benefits of using social media marketing for financial services companies.

1. Strengthen Existing Relationships

One of the greatest benefits for all businesses to developing a social media presence is to strengthen their existing client relationships.

This may refer to:

  • Engaging with existing or past clients, or
  • Nurturing relationships with contacts that have yet to become clients

Either way, social media networks provide a platform to maintain relationships.

Email marketing and consistent calls are of course another option to nurture relationships! These methods, however, have the potential to get irritating rather quickly.

While blasting your clients’ inboxes with emails may lead them to the dreaded unsubscribe button, they may not feel the need to take such drastic measures when their level of engagement is the casual viewing of sporadic Instagram posts.

Social media provides a relaxed addition to your existing client nurturing process while additionally providing a platform to develop new relationships.

2. Build Trust 

In the same way that Google evaluates content for SEO purposes, viewers evaluate clients based on their authority and expertise. Developing a depth of content on social platforms provides potential clients an opportunity to review your level of expertise within your field.

Over time, existing clientele and prospective clients will likely begin to follow your accounts and engage with your content. Engagement with your content shows that you have a proven following and support system that trusts your business.

Read on to learn more about Instagram engagement.

3. Provide Customer Support 

Social media has turned into an easy, new line of communication.

It has become common for consumers to utilize social media to gain support and answers from companies rather than going through their traditional customer service channels. Various social media platforms provide space where clients are comfortable and familiar.

It is easier for a client to tag, tweet, or comment on a company’s latest post than it is to sit on hold with the customer service line for hours trying to solicit help… No, thanks!

Companies love to see their favorite clients and prospects engaging with them on a personal level through social media. Brands that engage and respond to their clients on social media have overall higher customer satisfaction ratings. 

It’s 2022, your clients are on social media—and your competitors are, too.

The truth of the matter is: Brands are expected to have a social presence.

Giving your clients an additional outlet to contact you offers them the support and guidance they’re looking for.

After all, your product or service already serves to solve a problem that they’re facing. Why not fix another one by making yourself more accessible?

4. Humanize Your Brand 

In a sense, this goes along with the previously mentioned need for customer support. Making your brand available on social media is like positioning yourself as their friend. Social media platforms were created to connect friends and share experiences, so why can’t the same be the case with brands?!

Social platforms allow your brand to share a behind-the-scenes look at the people that make your brand what it is. For example, our co-founders, Andrew Marr and Amanda Rogers, each have their series of relevant videos that we share weekly.

Not only do these videos “share the secret sauce” behind our brand, but they also give our viewers insight into the faces behind the brand! Plus, who doesn’t love a chardonnay review!?

The same may also be the case with your brand. Finding a way to interact with your clients on an informal basis allows them to consider you a friend or peer. It creates a relationship of trust and mutual respect: Two things you definitely want in your client relationships.

5. Gain Insight

Lastly, being engaged on social media allows your brand to gain insight. Be it consumer or competitive insights, social media functions as a reporting platform. 

The way that consumers engage with your social media account can tell you about their buying behavior, likes, dislikes, and needs.

Instagram, for example, has transitioned its functionality to operate similarly to a search engine for users. Tracking the views of your page, accounts reached, post likes, comments, shares, and saves can provide significant insight into how your brand is performing.

Read on for our article “What is Going on With the Instagram Algorithm!?”

Similar claims can be said about your competitors. One of the benefits of public social media accounts is that you can track insight into your competitors’ content. As they provide content for their followers, you have a front-row seat to see what they’re doing!

A Final Word

If your brand is already on social media, there are additional ways to ensure that you are optimizing your channels. This is particularly the case for financial services companies interacting on social media.

Check out this article for additional tips on the use of social media for financial services companies!

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How to Use an Organic Marketing Strategy to Build Brand Awareness

Amazon, Apple, and Google. We’re assuming you, like pretty much everyone else, know about each of the aforementioned companies. They have some of the highest global brand awareness. 

Everyone wants more brand awareness. Why? The more people who know about your brand, the more likely they are to engage with you and ultimately purchase your services or product(s). Let’s discuss more on how you can use an organic social strategy to build your brand awareness. 

What is Brand Awareness? 

Brand awareness is how consumers recognize or remember your business. The more brand awareness you have, the more people are familiar with your logo, who you are, what you do, and most importantly- your products and services. 

Why is Brand Awareness Important?

Brand awareness is a vital part of your overall marketing plan. The goal with bringing awareness to your brand is to increase the number of people who are familiar with your business. This familiarity breeds trust, which, in turn, creates deals. 

Toobla Blog says it best, “If you can build brand awareness among your target demographic, you can help your brand become top-of-mind when these consumers are ready to research and make a purchase.”

Consumers are more likely to buy from a brand they are familiar with than a brand they have never heard of. 

For more secret sauce tips on brand awareness, watch our Chief Creative officer speak more about it in the video series here. 

Now, that you’re a brand awareness expert, let’s discuss how an organic social strategy is one of the best ways to build it. 

What is an Organic Marketing Strategy?

An organic marketing strategy is essentially the opposite of paid advertising and with more benefits (woohoo!) Learn more about the difference between paid and organic social media marketing here. 

Examples of organic marketing include:

  • Blog posts optimized for SEO
  • Website (optimized) 
  • Landing Pages
  • Email campaigns
  • Eye-catching social posts
  • Articles you write for other publications or industry blogs
  • Videos you post on YouTube 
  • Instagram Reels or TikToks

All of these items combined help increase your business’ visibility digitally. When you share your organic content to social media and your website, it will be seen by the following consumers: 

  • Existing followers/clients 
  • Followers of your followers 
  • People following the hashtags or locations you mention

It’s not enough to show up online a few times, you need consistent content to help create a consistent brand message and build an engaged community. 

Inconsistent messaging confuses your audience. It makes it harder for them to understand who you are and what your business does. This inconsistency leads to a lack of trust among your audience and therefore fewer leads. 

Best practice is to choose your brand archetype and stick with it. Your audience will thank you for it.

Content that is consistent and aligned with your brand voice performs. Every time. Keep in mind that it won’t happen overnight. Be patient with the timeline because the rewards are worth it.

When working with our clients, here’s a typical timeline of what we see and when.

Read on for more information on how each media platform and what each should be used for your business.

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Your Guide to Marketing KPIs

tracking marketing kpis

SEO, CTA, KPI … The list of terms you need to know for your marketing strategy seems to go on and on. We’re here to help break it down and make it easy for you to understand. Keep reading for our full guide to marketing key performance indicators (KPIs).

What is a KPI?

KPI stands for key performance indicator. They are a way to measure performance over time. Following certain metrics over time can help your business reach milestones, gauge processes, and provide insight to make better business decisions. 

What Marketing KPIs Should You Track?

Tracking the right key performance indicators can provide a holistic view of how  your business is performing. 

We, like Semrush, believe that these are some of the best KPIs you should be tracking:SEO KPIs

  1. Conversions: How many of your site visitors are qualified leads? How many of them convert to closed sales? 
  2. ROI: Return on investment is a metric that tells you how profitable an investment is/was, in this case, likely how profitable your marketing investment was.
  3. Organic Visibility: How are people finding your site? Are you showing up through organic search?
  4. Organic Sessions: How many users are finding your site through an organic search? 
  5. Bounce Rate: How quickly are users leaving your site after visiting? If your site is not user-friendly, loads slowly, or doesn’t provide the information your users are looking for, they might exit the site after viewing only a single page. 
  6. Average Time on Page: How long are your users spending on your site pages? Pages with more content, such as blogs or videos, typically tend to drive longer time on-page.
  7. Organic CTR (click-through rate): Does your site have clear calls to action (CTAs)? How often are users clicking buttons or links on your site? Which buttons/links are you driving them to click?
  8. Backlinks: Sites with higher authority are more likely to see increased backlinks. If your site provides valuable, authoritative information that users find helpful, and useful, they may be more likely to link to it from their own sites. This helps drive referral traffic to your site and continues to support authority improvements. 
  9. Keyword rankings: Keyword rankings are the primary driver of organic search traffic. Targeting specific keywords relevant to what your business does is critical to increasing organic search traffic. It’s important to track keywords in two ways: total ranking keywords, and keyword ranking positions. 
  10. Branded vs. Non-Branded Traffic: Branded keywords are directly related to your unique business. For our brand, this would include keywords such as “Digital Storyteller,” “Digital Storyteller marketing agency,” “Andrew Marr,” etc. Non-branded keywords are those that your site ranks for that are not specific to you, such as “digital marketing,” “social media management,” and “search engine optimization.”
  11. Page Speed: Page speed is a huge determinant of how your site performs. According to backlinko, the average page loading speed is 10.3 seconds on desktop and 27.3 seconds on mobile. If your site takes longer than this to load, chances are your user won’t wait and will instead visit a competitor’s site instead. Safe to say we’ve become a pretty impatient society … 
  12. Coverage Issues: Performing site audits can ensure that your site is functioning properly and that Google is indexing and reading your site as it should be. Google Search Console is a critical tool in identifying coverage issues and can help you solve any issues that you find.  

How to Develop your Marketing KPI Strategy

Your business’ marketing KPI strategy should be unique to your business needs. Sure, you can glean ideas from other similar business models, but tailor yours to help guide you where you want to go. 

Here are a few tips on how to develop your marketing KPI strategy.

  1. Define your KPIs- Which specific KPIs will your business track? How will you collect the data and how often will you track shifts? 
  2. Use the SMART Method- KPIs should be Specific, Measurable, Attainable, Realistic, and Time-Bound. For example, “Onboard 7 new clients in the next 12 months.”
  3. Keep your KPIs clear- Your team should understand your KPIs and how to act on them to make decisions that ultimately lead to reaching your goals.
  4. Revisit your plan- Sometimes plans need to change. Revisit your KPI strategy to make sure the strategy is still working for you. Maybe you need to adjust a few action items based to keep propelling forward in the right direction. 
  5. Don’t overdo it with KPIs- Try to avoid doing too much, too quickly. With access to a plethora of data, it can be easy to try to measure every little thing. We recommend using the information to stay on track with your most important targets- however you define them. This will help you avoid KPI overload. 

See an example below of how we at Digital Storyteller keep track of the important KPIs to our business strategy.

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How to Ask for Client Testimonials

man using a phone

Frequently, our clients ask us, “Should I ask for testimonials?” or, “Do people even read testimonials?” and, “Should we do video testimonials?”

The short answer to all of these questions is… YES!

The bottom line is that we receive a lot of questions around the idea of other people (past or current clients!) talking about what you do as a business and how you help people.

So, how do you request a client testimonial? Listen to our CEO, Andrew Marr, speak more about how to ask for a video testimonial.

Why Are Testimonials Important? 

Don’t lie, you’ve spent time on Yelp or scoured Google reviews… The truth is, as we all know it, a review can make or break someone’s decision to partner with your business.

Use this fact to your advantage. This means you should showcase clients you’ve helped and those you’ve created great partnerships with (because your business is awesome!)

Collecting and displaying testimonials for the world to see helps prospects know how great it is to work with you. After all, Boast found that 72% of consumers say positive testimonials help increase their trust in a business.

Testimonials are powerful, and video testimonials are especially imperative to tell the story of how you helped people.

Many of us grew up in a culture of not asking for help and not talking about ourselves. Video testimonials, however, go against the grain.

When you ask a client to contribute a testimonial for your business, what you’re essentially asking is, “Please, will you talk about us? Will you talk about how we helped you?”

(Hint: These questions are super consequential to those reading—or watching—your testimonial!)

Different questions you can ask your clients to help guide the testimonial are:

  • How did we solve a problem for you?
  • How did we help you save money?  
  • What was working with us like?
  • Why do you like working with us?
  • How can others benefit from partnering with us?

If you ask your client for a video testimonial, remind them that it doesn’t need to be very long at all. Ideally, the video should be very short, 30 seconds to one minute. Keep it straight to the point.

The clients might need some coaching, but it’s very easily done.

Lucky for you, we have an entire article that you can send to your clients to prep them titled, “How to Record a Great Zoom Testimonial.” Check it out!

Once you have the video, put it everywhere. We recommend testimonials live on your website, in blog posts, on LinkedIn, and more. Tell the world how you help people. Hell, shout it from the rooftops!

We’re sure that the clients that you did help will be more than happy to do this for you. 

The Right Way to Ask for Client Testimonials

Don’t make things complicated. It’s just five simple steps.

  1. You have to ask for a testimonial to get one. Think about it… When was the last time you gave a testimonial unprompted? You can ask clients whom you’ve partnered with for years, a new client who is excited to partner with you, the list goes on!
  1. Create an easy form fill for your clients to fill out their experience with you. Strike while the iron’s hot and ask for the testimonial during or right after the conclusion of your partnership (these days you can also ask for a testimonial through a short text message).
  1. Offer an incentive. Think outside of the box of gifts! An incentive can be more brand recognition on your website.
  1. Post the testimonial (with a nice headshot) on your website. 
  1. Check out our testimonials page on our website for more inspiration. 
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5 Signs You Need a Digital Marketing Agency

Digital Marketing Team optimizing marketing for business

How do you know if you need a digital marketing agency? The simple answer is: if you’re ready to focus on your business and do what you do best. Then, you can let a marketing agency do what they do best- help market your business. 

There are, however, more signs that your business is ready to partner with an outsourced marketing agency. 

1. You have a Reactive, Not a Proactive Marketing Plan 

Yes, there is a time and a place for a reactive strategy, but that time and place is not with your marketing. Why? Because reactive marketing doesn’t work. It’s a band-aid for a long-term problem. 

It usually sounds like this… “Oh s**t, we don’t have any holiday posts scheduled for tomorrow!” and/or “We need more leads, ASAP!” Last-minute posts made hastily are more prone to contain errors or be off-brand. 

At Digital Storyteller, we help create a proactive marketing plan for our clients through our content calendar that details an entire month’s worth of content.  This accessible and downloadable template can be customized to fit each client’s needs. It also helps our team stay aligned with deliverables. 

Need a Thanksgiving post? Boom added to the calendar. Celebrating an employee’s birthday? Bam! Added to the calendar. 

Trust us, this content calendar is the best thing since sliced bread. 

2. You’re Not Focused on Search Engine Optimization (SEO)

Are you focused on Search Engine Optimization (SEO)? If not, how are people supposed to find you in the black hole of Google?


Amazing blog posts paired with a stunning website can only get you so far without SEO. SEO is how you can tailor your content to rank for search engines like Google. For an in-depth review of SEO, read our article here.  

When you use SEO consistently and throughout your content and social media, you’ll see organic growth, keyword ranking, and a higher authority score. Hint- it’s what we see with our clients when we apply these same methods. 

3. Your Content Isn’t Consistent 

Be honest with yourself: Is your business posting content consistently? That could look like weekly blog posts, and at least 3 social posts a week. It won’t cut it anymore to post on social media when you feel like it. In today’s market, your audience is looking at how active you are. 

Posting consistent content helps build a better experience for your customers by building credibility and trust. You are seen as an authority in your field as well as a resource for people to go to. 

The audience we’ve built at our digital marketing agency knows to expect to see a new article a week along with social posts on our different social media platforms.

4. You’re Not Posting on Your Social Media Platforms 

Now that you know you need to post consistent content, let’s discuss where you should be posting this regular content. 

As an organic digital marketing agency, we believe in the value of blog posts on your business’ website. Each week, we announce our new blog post on social media platforms that work best for us: LinkedIn, Facebook, and Instagram. To find out which social media platforms your business should be on, read here.

We also use these social platforms to post relevant content that add value to our audience. Sometimes, we like to have a little fun with our social posts (okay maybe most of the time we do!)  

You’re Not Optimizing for Mobile

It’s 2022, everyone uses their phones for everything- unless somehow you managed to survive this long with just a flip phone. 

Everything you do, from emails, blog posts, website builds and social posts should be optimized for mobile. Think about it, we all live on our phones. According to research from Oberlo, 63% of Google’s United States organic search traffic came from a mobile device. 

It’s time to get with the times and be as mobile-friendly as possible. If not, you may lose customers who are frustrated with navigating something that is non-mobile friendly. 

A Final Note

If you find yourself committing one or more of these marketing no-nos, it’s a sign that it’s time for you to partner with a digital marketing agency. An outsourced partner has the resources to help your business grow, rank, find leads, and establish yourself as an authority in your field. 


Read on to learn about more benefits of outsourced marketing.

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How to Attract the Right Clients

How to attract the right client

So, you’re a business owner looking to get more clients? (Trust us, you’re not the only one!)

Every business owner ever:

But hold on – before you go all Heidi Klum on us and start looking to get MORE clients… Have you taken a minute to consider how to attract the right clients? Yes, the right clients. After all, you don’t want to be marketing your products and/or services to every person you walk by…

Not sure where to start? Lucky for you, we’ve got Andrew Marr, CEO and Owner of Digital Storyteller on camera to chat about how to attract the right clients.

Let’s see what he has to say.

Who is Your Ideal Client?

Clients, for any business owner, are obviously extremely important. Without clients, you’d have no business! (But you already knew that).

This considered, building a successful business and getting more clients is most likely one of your primary goals as a business owner.

Before we jump the gun and talk about getting more clients, however, it’s important to first discuss who the right clients are for you. How can you attract the right clients to your business?

Identifying the Perfect Client

The question isn’t, “Do you want more clients?” Of course, you do! The number one thing is, have you identified your perfect client?

Then, after you’ve identified your ideal client, think: Are you willing to create strategies around that particular client?

Our Perfect Client at Digital Storyteller

At Digital Storyteller, we focus on marketing for financial services companies. The realm of financial services ranges from commercial insurance to wealth advisories, commercial real estate firms, the list goes on.

While we love whisky, chardonnay, puppies, and tacos, we don’t market for companies that have anything to do with these elements. Why not? Because we’ve identified our perfect client (financial services clients) and unfortunately, whisky, chardonnay, puppies, and tacos have nothing to do with this industry (a little sad, right?)

We know it’s difficult not to accept whatever business walks through the door. It’s important, however, to hone in on who your ideal client is and not accept anyone else apart from this target audience.

So, to attract more clients, you have to first, figure out who your perfect client is. Put your energy and resources into that.

Interested in meeting one of our ideal clients? Check out this spotlight we did on our client Frank Crivello, founder and CEO of SBMA Benefits.

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Why We Focus on Marketing for Financial Services Companies

Marketing for Financial Services Companies

“At Digital Storyteller, we focus exclusively on [marketing for] financial services companies in the B to B space.”

Above is the text you’re faced with when you first visit DigitalStoryteller.io. Some of you might be thinking, “Great!… But what the heck is a financial services company?”

Most marketing agencies work with brands (think: restaurants, fitness centers, influencers, beauty companies, the list goes on). At Digital Storyteller, we’re a bit different… Here’s why.

Why Do We Focus on the Financial Services Industry?

So, why do we focus on financial services at Digital Storyteller? Well, aside from the fact that our team thinks financial services are wildly sexy (kidding… kind of?), we recognized a need and a gap in industry offerings.

But first, before we go into more detail, what is the financial services industry?

What the Heck is Financial Services?

We’re glad you asked.

According to the International Monetary Fund, the financial services sector “covers many different types of transactions in such areas as real estate, consumer finance, banking, and insurance.”

At Digital Storyteller, we have clients ranging from law firms to HR consulting firms, commercial real estate firms to wealth advisories, and commercial insurance. (Geez, that’s a mouthful, isn’t it?)

Anyway, when we say financial services, that’s really the realm we’re talking about.

Marketing for Financial Services Companies

So, back to why we market for financial services, at Digital Storyteller, we feel like that level of business, and that community of businesses, are underserved from a marketing perspective.

There are plenty of agencies out there who spend their time on biotech, startups, and influencer marketing—but not a lot who spend their time with financial services.

A Quick Aside

How did all of this come to be? In 1997, Amanda Rogers, Chief Creative Officer and Founder of Digital Storyteller taught herself how to code from a book when the actors union was on strike. 

She taught herself to write HTML, CSS, and Javascript before WordPress, Squarespace, and WIX existed. Although Amanda believes a lot has changed in the “how” of creating online presences for people and their businesses, the why is still the same… Tell the world what you do better than anyone else and the right people will be able to find you.

Why is Marketing Important for Financial Services Specifically

The financial services industry is a competitive and unique industry to market for. We know that those in the financial services industry navigate the difficult terrain of regulatory and compliance hurdles while seeking to successfully market their products and services.

Moreover, when it comes to financial services, you must build trust and authority through consistent content that is:

  • Reliable
  • Informational
  • Educational
  • Engaging

This considered—its difficulty—it’s essential that financial services companies seek out the right marketing for their businesses. Interested in learning more? Read on in the importance of digital marketing for financial services companies.

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Six Benefits of Outsourcing Marketing

Outsourced Marketing

Outsourcing isn’t as complicated as it sounds. When you outsource your digital marketing services, you save time, energy, and money. Here are six benefits of outsourcing marketing.

Read more
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What to Expect Working with an Outsourced Digital Marketing Agency

Outsourced Marketing

When it comes to marketing your business, there are a lot of options available to you. Not all marketing efforts, however, are created equal.

Do you know what outsourced digital marketing is? How much does it cost to outsource marketing? How exactly does it work? Here’s what to expect working with an outsourced digital marketing agency.

What Does It Mean to Outsource Your Marketing?

The word ‘outsource,’ by definition, means to “obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source,” according to Google.

Therefore, as Precision Marketing Group puts it, outsourced marketing is “the engagement of a professional marketing firm to serve as your own firm’s marketing department.” Simply put, outsourced marketing means letting a third party take care of your marketing efforts. You then have more time to do what you do best—which is run your business.

Who Can You Expect on an Outsourced Marketing Team?

Well, depending on the outsourced marketing agency’s specialties, you could work in close contact with a variety of different marketers. At Digital Storyteller, for example, our team is made up of:

  • A Creative Director
  • Social Media Manager
  • Social Media Coordinator
  • Social Media Specialist
  • A Client Success Manager
  • SEO Manager
  • Graphic & Web Design Manager
  • Junior Graphic Designer
  • And numerous content specialists!

Why Would You Hire an Outsourced Marketing Team?

By hiring an outsourced marketing team, you allow your team to place focus on running your business.

An outsourced digital marketing agency covers every aspect of marketing so you don’t have to worry about:

  • Posting creative, consistent content
  • SEO optimization
  • Managing your online reputation
  • Website design and branding
  • Staying up to date with social media updates and algorithms 

The list goes on…

As we mentioned previously, by hiring an outsourced digital marketing team, you gain access to creative directors, social media experts, content specialists, and more, at a fraction of the cost it would take to hire an in-house team.

All the support you need is wrapped up into one flat monthly rate.

How Much Does It Cost to Outsource My Marketing?

Now, as a business owner, one of the first things you’re wondering when you hear about the benefits of outsourced marketing is: How much is this going to cost me? The short answer? It’s cheaper than doing it yourself. 

Let’s talk numbers. Our most popular package at Digital Storyteller sits at $5K a month, which totals $60k for the year. Sound like a lot? Let’s consider the cost breakdown of hiring a team of four marketers in-house instead:

Hiring four marketing experts in-house, after salaries and benefits will cost your company $260,000 annually, plus some $16,000 for new hire costs. In just one year, your company has racked up $276,000. That’s only with four experts. The cost grows as you continue building your own team. 

We know it’s not spooky season anymore, but for more frightening math, visit this blog post where we break down the cost-benefit of outsourced digital marketing.

At Digital Storyteller, we try to make things less frightening, which is why our most popular digital marketing package is $60K annually as opposed to $276,000.

Our rate gives you access to an entire team that’s also dedicated to building your business. Outsourced marketing is a great, cost-effective way to invest in your company’s marketing efforts.

How Do You Know if You’re a Good Fit to Outsource Your Marketing?

There are many reasons why outsourcing your marketing is a great option. Here are some signs you’re a good fit.

  • Your current marketing efforts are not consistent
  • The world of digital marketing is overwhelming to you — so many changes are constantly taking place!
  • You want to focus on what’s most important: running your business
  • You don’t have a marketing “strategy”
  • You want to take your marketing to the next level, but aren’t sure how to
  • The idea of hiring someone in-house worries you — how could a single person have all of the marketing skills I need?
  • You are ready to trust an agency to get to know your business and market for you

How Effective Marketing Can Be When You Let Your Outsourced Agency Do Their Job

The last bullet above is SO important: “You are ready to trust an agency to get to know your business and market for you.”

When companies bring in outsourced digital marketing agencies but don’t let them do their job (i.e. hold off on pushing content, stay inside their comfort zone), the results of outsourced marketing are poor. 

Part of our job is to challenge you! We get that it can be hard to let someone take the reins and run a big piece of your company. But that’s what we know and do best. You’re juggling a million things when running your own business, let us take a large chunk off of your plate so you can focus on what you love to do.

Here’s an example of a client who lets us do just that, take the reins.

SBMA is an Affordable Care Act (ACA) compliant Minimum Essential Coverage (MEC) benefits provider that provides affordable coverage for thousands of employers. We’ve been working with SBMA for nearly two years. Here’s what we’ve done for them during our partnership.

When we first started working with SBMA, they had very few keywords. What are keywords, you might ask? Check out this article for everything you need to know. 

Anyway, all of the keywords that SBMA was ranking for on Google were branded keywords (think names of specific employees and the literal name of their company ‘SBMA).

Long story short, if you only rank for branded keywords, you won’t come up on Google very often, unless someone is searching that exact, specific keyword. You really want to rank for more than just branded keywords.  

SBMA, as a benefits provider, would also want to rank for things like ‘MEC plan,’ ‘Health Plan Administrators,’ and ‘Worksite Benefits,’ to name a few.

With our ongoing content marketing strategy, we’ve been able to work wonders for them. Here are some numbers to prove it.

Currently, 80% of SBMA’s site traffic comes from organic search. Last October 2020, SBMA had 2,155 site users in a month. This October, in 2021, SBMA had 3,566.

Additionally, they had a 60% increase in their authority score. Last October, they had a domain authority score of 16 whereas this October they have grown to 23.

Authority score is based on a number of various factors including site health, organic keyword growth, backlinks, and more. It takes time, research, and consistent effort to grow an authority score, so a seven-figure jump in authority score is incredible.

When we first began working with SBMA, they let us know that they wanted to rank for ‘MEC.’ Now, SBMA dominates the organic search engine results page (SERP) when it comes to the ‘MEC’ space.

Lastly, SBMA currently ranks for 965 keywords whereas last October they ranked for 408. The graph below shows SBMA’s organic keyword growth over time.

SBMA Organic Keywords

Marketing: It’s What We Do Best

The goal of an outsourced digital marketing agency is to understand your business and your brand voice to then let the world know how awesome you are.

We start every engagement with a Brand Storytelling Session where we identify your unique brand voice. Then, our team uses bi-weekly client calls, Monday emails, and content calendars to make sure you know what’s happening, always.

We have monthly reporting where we let you know what the return on investment that you’re getting is from your relationship with us.

Of course, there’s always a team member available to you just a call, email, or even text away. Not to toot our own horn, but we’ve been told on multiple occasions that our bi-weekly calls are their favorite calls!

Happy with the direction we’re headed in? We’ll keep running that way. Want to tweak something? More than happy to adjust.

We’ll bring you fresh ideas from our kick*** creative team from a relationship built on trust. Because that’s the beauty of digital marketing.

For those who are interested in learning more about the difference between outsourced marketing and in-house marketing, read on here.

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Why Is Your Brand Storytelling Session Important? (And What Is It Anyway!?)

Brand Voice

Author Robert McKee once said, “Storytelling is the most powerful way to put ideas into the world.” And he was right!

At Digital Storyteller, we begin all of our partnerships with a strong foundation—your very own ‘brand storytelling session’ (BSTS). After all, we’re an outsourced digital marketing agency, which means we will be creating content as if we were you. This BSTS is crucial in order to be able to do what we do best (…marketing!).

If a ‘brand storytelling session’ sounds a bit like another language, we’re sorry! We’ll explain. Better yet, Amanda Rogers, Owner and Chief Creative Officer at Digital Storyteller can give you the lowdown and answer all of your juicy questions, like why is your brand storytelling session important? And what the heck is it anyway!?

Let’s get into it.

What is Brand Storytelling?

Brand storytelling has become kind of a buzzword. People use it to mean all kinds of things. They use it to mean:

  • Branding that means something to you
  • Storytelling for individuals

What Do You Do During a Brand Storytelling Session?

In our Brand Storytelling Sessions, we do things a bit differently. We block out two hours on our calendar to zoom with you and get to know your brand at its core.

We know it sounds intense, but don’t worry. Our favorite description that a client gave us at the end of a Brand Storytelling Session was, “I was expecting a root canal and I got a massage.” Yay for free massages! 

For Digital Storyteller, the Brand Storytelling Session grew naturally out of questions we had to ask clients over and over again and the research we did to better craft clients’ websites, content, and content marketing strategies.

A brand storytelling session focuses primarily on finding out what your ‘brand voice’ is. In other words, what your brand archetype is. 

Brand Archetypes

What’s a brand archetype? We’re glad you asked. Brand archetypes are as old as Greek tragedy (sadly, we can’t take credit for making them up…) The 12 brand archetypes that we use at Digital Storyteller are:

  • The Innocent
  • Everyman
  • Hero
  • Outlaw
  • Explorer
  • Creator
  • Ruler
  • Magician
  • Lover
  • Caregiver
  • Jester
  • Sage

Don’t worry, we cover what all of these archetypes mean during your Brand Storytelling Session!

What Happens After Your Brand Storytelling Session?

We’re all for transparency. After your two-hour block, we have a comprehensive overview of:

  • How you talk about what you do
  • How you feel about your company name
  • What your brand archetype is

From there, we can start to build the kind of marketing strategy that is unique to your company.

The Timeline

A week after a Brand Storytelling Session, you will receive a well-designed deliverable.

A few days after that, we get on the phone and set a kickoff call, if you decide we’re the right fit for you!

After our one-hour kickoff call, we set weekly one-hour meetings for the first month of our partnership, followed by bi-weekly meetings following. 

Why Is a Brand Storytelling Session Important?

As we say at Digital Storyteller, marketing without a brand voice is like a margarita without tequila… Useless!

Defining your brand voice through a Brand Storytelling Session shortens your sales cycle because having a clear brand voice makes people feel like they already know you when they walk into a room with you.

It helps build trust, and it makes prospects feel at ease as they’ve heard your brand voice consistently across your website, content, and social posts.

When you pick a brand voice and choose a brand archetype, it’s about the way in which you speak, not what you’re talking about. 

Conducting a Brand Storytelling Session helps us to truly understand a client’s brand voice, their brand archetype, and helps us to be able to write in their voice.

Amanda, Founder and Creative Director at Digital Storyteller, put it best. “I can talk about something that’s highly consequential in a number of different brand voices. The way you speak about what you do is what sets you apart from your competitors… A Brand Storytelling Session is the uncovering of the way in which you tell your own unique story.”

If you couldn’t tell by Amanda’s spiel, a BSTS isn’t anything to be afraid of. Don’t believe us? Check out what one of our clients, Todd Regan, said about his BSTS. (P.S. He wasn’t excited!)

“Looking at the [brand storytelling session] appointment on my calendar, I thought this is going be so painful – it was the opposite, so insightful, valuable, and fun.” —Todd Regan Chief Operating Officer at Payroll Hub

A brand storytelling session is crucial for all of you out there who struggle to explain to your drunk aunt what business you’re in every Thanksgiving. If you’re not clear on what you do, how can your prospects and clients be?

Plus, we can’t—or any outsourced marketing agency, for that matter—accurately represent your brand until we truly understand who you are, your audience, and your goals. Our brand storytelling sessions answer all of these questions.

We’re so confident in our ability to surprise and delight you that your initial BSTS session and deliverable are free.

Interested in learning more about the importance of brand storytelling? Check out this article.

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Top Five Digital Marketing Trends You Can’t Ignore

Digital Marketing

At Digital Storyteller, we know well that digital marketing is an ever-changing field. Sometimes, it can feel like a full-time job just keeping up with all of the algorithms and constant updates!

(C’mon, Zuckerberg! Give us a break!) Just kidding…

In all seriousness, the best thing you can do for your business—whether you do it yourself or hire an outsourced agency like us to save you time and money—is do your best to stay current with the top digital marketing trends.

Don’t worry, we’ll give you a hand! Here are the top five digital marketing trends you can’t ignore today!

Video Content

If you’re not currently living under a rock, chances are you know that video is the number one media that social channels are pushing right now.

The statistics say it all. Did you know that in June 2021, TikTok reached 3 BILLION downloads? In the five short years that the video-sharing app has existed, it managed to snag the 7th most downloaded app for the 2010s, according to App Annie.

Even Instagram has jumped on the video bandwagon. In June 2021, Adam Mosseri, head of Instagram, said in a video that Instagram is no longer a photo-sharing app. Instead, Instagram will prioritize video content, leaning into the high level of success that they are observing competitors like TikTok and YouTube achieve.

So, get your business ready to push out some awesome video content if you haven’t already—Instagram reels, TikToks, explainer videos, testimonials, culture videos, the list goes on.

Value-Driven Content

Although our digital marketing agency lives by the phrase “content is king,” we’d like to make an important modification to this term coined by marketing whiz Neil Patel.

“QUALITY content is king.”

Just think: Any person, at any given moment, has an enormous surplus of content that they could decide to consume. It’s almost overwhelming. So, consider this: Why should someone click on your page rather than your competitor? What are you offering them that your competitor is not?

Sure, you may be handing out eBooks, but is the information different? Or is it generic? Your best bet at gaining clients’ trust is by offering content that drives value.

This means no carelessly written articles with typos just for the sake of posting something. You want to shoot for quality, long-form content.

It’s equally important to do so in a way that doesn’t come off as too salesy either. We know, it’s a difficult line to straddle…

To provide an example of quality content, picture this. You’re at your local mall and you see an electric wine bottle opener. (Oooh!) What would make you more prone to purchasing said wine opener?

A bland instruction manual about what the product is and how it works, or a beautifully designed pamphlet showing how the wine opener will save you time and frustration for years to come? We think you know your answer. Say goodbye to stubborn synthetic corks!

But anyway, the point is long-form, value-driven content is key in your digital marketing strategy.

Hyper-Personalized Content

It has happened to all of us. You’re on a website viewing a product; it could be shoes, decor, food, doesn’t matter. Then, you leave the page without making a purchase.

A few hours later you receive an item with the subject line “Get it before it sells out!” or “You forgot something…” You click into the email… It’s the exact product you’d been looking at just hours before.

Weird, right? Well, not really in the world of digital marketing. Welcome to hyper-personalized content!

Hyper-personalized content is the third digital marketing trend you can’t ignore. Personalized content is no new feat, and as you can tell, we’re not talking about adding a simple first name personalization in your email marketing. (That might have been impressive five years ago, but times have changed).

For businesses looking to generate more traffic and increase conversion rates, you have to get really nitty-gritty about who your target audience is and more importantly, what they’re looking for and at. By using artificial intelligence (AI), you can collect information about individuals who are engaging with your business and track their behavior to target them more effectively.

There are many third-party software companies that can help you obtain data to create this hyper-personalized content. Some of our favorites include:

Optimize Content for Voice Search

“Hey Siri, search ‘content marketing’ on Google!” Thanks to AI-powered voice assistants, millions of people every day search for things online without even touching or being near their phone or computer.

User experience and web accessibility today are so important. With the rise of voice search, including Siri, Google, Alexa, and Cortana, it has become all the more important to make sure your content is optimized for voice search. Keep your eyes out for a full article on how to optimize your content for voice search soon!

Easy to Contact

Today, we live in a world where delayed gratification is not our friend. At least not when we have a question about a product, service, or business! Whether you’re messaging your favorite clothing company, your hairstylist, or a restaurant, chances are you value a quick response on a user-friendly platform.

Your prospects are no different. If you’re not available 24/7, using AI to ensure your prospects get timely responses is a no-brainer!

Hiring an Outsourced Digital Marketing Agency

Top Five Digital Marketing Trends You Can’t Ignore

We know, there are a lot of bases to cover. The best thing you can do is focus on what’s hot now and tailor your content marketing strategy as such. Recognize current trends and use them to your advantage in your digital marketing efforts.

Still sounds a bit scary? Check out this article on the Top 10 Resources for Digital Marketers!

At Digital Storyteller, we’re your go-to for your outsourced digital marketing needs. As our client, our team will keep you up to date on all the latest digital marketing trends.

Get in touch today to schedule your free Brand Storytelling session. What is Brand Storytelling you might ask? Don’t worry, we’ve got an article for that, too!

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What Are Algorithms—and How Do They Work?

Algorithms

If you have social media of any kind, chances are you’ve heard people talk about “algorithms” pretty regularly. When someone posts content and it performs poorly, whether they be a business, an influencer, or your Average Joe, you might hear them blame it on the algorithm.

“Oh, the algorithm hates me… I can’t figure out the algorithm… The algorithm is always changing, I can’t keep up!” And so on and so forth.

At Digital Storyteller, we recognize that there is some truth in these statements. Algorithms are always changing. But first, what are algorithms—and how do they work?

What is an Algorithm?

While the word “algorithm” is thrown around a lot today, it can be hard to fully grasp what this term even means.

Kristien Matelski at Vizion puts it perfectly. An algorithm “is a pattern or set of rules that problem-solving operations (especially computers) use to make calculations.”

Let’s dive into what this definition means for Google and social media specifically.

The Google Algorithm

The Google algorithm is “a complex system that allows Google to find, rank and return the most relevant pages for a certain search query.”

Like we mentioned, algorithms are constantly changing. In fact, Marketing Whiz Neil Patel shares on his blog that Google makes minor changes to its algorithm daily!

Google “might even release multiple updates in 24 hours,” says Patel. “These changes are usually small, and you probably won’t notice a drop in search page rankings due to these updates alone.”

However, knowing that the algorithm can literally change overnight (and multiple times at that!), it can feel impossible to keep up. (We know our social team at Digital Storyteller works hard every day to stay fresh with new updates and trends you can’t ignore.)

Google holds over 70% of the search market share and therefore, is the most popular search engine, according to Hubspot. This considered, how can you use the algorithm to your advantage? What does the algorithm take into account when ranking content?

Well, you’re in luck! According to an explainer video posted by Google titled “How Google Search Works,” there are hundreds of factors that go into determining what pops up on a search engine. Here are a few.

  • Keywords: Keywords play a significant role in the optimization of your content. You want to ensure you’re paying close attention to the keywords you choose to use. For example, if you own a smoothie bar in downtown San Diego, you probably want to rank for “good smoothies San Diego” or “downtown San Diego smoothies,” as opposed to keywords like “pizza” and “tacos!” For more on keywords, visit our article on how to optimize your content for search.
  • Meta Descriptions: Keywords aren’t the only thing Google looks for when curating a search engine results page (SERP). Meta descriptions, sometimes called a meta description attribute or tag, “is an HTML element that describes and summarizes the contents of your page for the benefit of users and search engines,” according to WordStream. Write meta descriptions carefully, as you only get about 155 words to show off what your content is about!
  • Images and Alt Text: Google LOVES images, and so do humans! Think, if you’re looking up a recipe on how to make the ‘World’s Best Lasagna,’ would you be more likely to click on the recipe with or without photos? Alt Text, or alternative text, is also important. It’s a short written description of the image that Google can read to help rank your page.
  • Title: Your title needs to be well thought out and something people would actually search for. Your title should summarize your content and include your target keywords.
  • Meta Tags: “Meta tags are invisible tags that provide data about your page to search engines and website visitors.”
  • Backlinks: The Google algorithm also looks for backlinks. Backlinking is the action of linking back to another external site on your own and is an extremely valuable tactic to use in sharing your site content. Backlinking helps position you as a trustworthy, authoritative source. For more on backlinking, visit our blog titled “PR vs Backlinking Strategies: What’s the Difference?”
  • Site Health: A site with a score of 80% or above is typically considered “good” site health. Site health is determined by the number of errors and warnings found when your site is crawled.
  • Site Authority: Google also cares about your site authority score. Authority is built slowly over time but is determined by your site’s backlinks and organic keywords. For more on how to build your domain authority, visit our article to get the secret sauce behind improving organic search rankings.

For our friends who are interested in watching Google’s quick explainer video for more information on how Google search works, here it is.

Social Media Algorithms

So, what’s a social media algorithm? “A social media algorithm is the mathematical calculation that sites such as Facebook, Instagram, Twitter, YouTube, LinkedIn, and [Snapchat] use to understand user habits and to customize the social experience,” says Matelski.

“Social media algorithms work seamlessly behind the scenes, optimizing the user experience without them knowing the system is at work.”

No two algorithms are identical but they all use similar structures to determine what content you see, to organize the way you see it, and when you see it. Here are a few elements to consider.

  • Social Signals: Social shares, likes, tweets, and pins on search engine rankings have been shown to increase SEO through several case studies. Social sharing helps boost your SEO ranking significantly if you stay consistent with organic content and ask people to share your content. For two more content marketing SEO tips, read on here.
  • Hashtags: Hashtags help categorize your content and will help users discover your business. Using hashtags in your social posts can also place your content higher in SERPs.
  • Captions: While it may be trendy to keep your captions simple (*cough cough* influencers who write one-word captions or only use emojis!), this is not the best practice for SEO and algorithm purposes. Great captions are engaging, SEO friendly, and memorable. Great captions take time and effort. Don’t underestimate the power of a great caption!
  • Video Content: We all know that video content is the number one media being pushed right now. So, get your business ready to push out some awesome video content if you haven’t already—Instagram reels, TikToks, explainer videos, testimonials, culture videos, the list goes on. Bonus tip? Use trending music in your videos to rank higher!

For those of you whose business is ready to take advantage of the benefits of video content, check out our article on Instagram Reels to learn how video content supports your social strategy.

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