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Your Content Isn’t Broken. Your Strategy Is: A B2B Content Marketing Playbook for Pipeline Growth

Most B2B content doesn’t fail loudly. It just sits there. Published, approved, shared once, then forgotten. Meanwhile, leadership is asking the same question every quarter: where is the pipeline?

The issue is rarely effort. It is direction. Content that connects to revenue follows a system. Content that drifts away from it becomes noise. This playbook outlines how to build a B2B content marketing strategy that moves buyers forward, supports sales, and earns its place in the revenue conversation.

What Is B2B Content Marketing?

B2B content marketing is how you guide a buyer from curiosity to confidence. It supports how decisions actually happen inside a business, with multiple stakeholders, competing priorities, and long timelines. Content helps each person involved understand the problem, evaluate the options, and feel comfortable moving forward.

How B2B Buyers Actually Use Content

Buyers are not consuming content for entertainment. They are looking for clarity. They want to understand if something solves their problem, whether it is worth the investment, and if it will hold up under internal review. Content that answers these questions with precision becomes part of the decision process.

Content Across the Buyer Journey

Each stage of the buyer journey requires a different level of detail and confidence. Early-stage content introduces the problem and frames the opportunity. Mid-stage content builds understanding through examples, use cases, and education. Late-stage content reinforces the decision with proof, data, and validation. When each piece of content is designed with a clear role, the entire system starts to compound.

What Drives Pipeline From B2B Content Marketing

High-performing content programs do not rely on volume. They rely on alignment. The closer your content sits to real buyer behavior, the stronger it performs.

Content That Starts With Real Friction

The best topics rarely come from a keyword tool. They come from conversations. Sales calls, client onboarding, and renewal discussions reveal real friction. When content reflects those exact challenges, it resonates immediately. Specificity increases engagement and precision builds trust.

Tight Alignment With Sales and Client Teams

Sales teams hear objections in real time. Client teams understand what causes hesitation after the deal closes. That insight becomes a direct input into your content strategy. When content supports active conversations, it becomes part of the sales process and starts influencing pipeline.

SEO That Matches Buyer Intent

Search traffic becomes valuable when it aligns with how buyers evaluate decisions. High-intent searches often include comparisons, pricing questions, and use-case validation. Content that addresses these topics directly earns visibility and action, especially when it delivers clarity and depth.

Distribution That Extends the Life of Every Asset

A single piece of content can reach multiple touchpoints. A blog can become a LinkedIn post, a webinar can turn into an email sequence, and a case study can support sales conversations. Distribution increases reach and reinforces messaging across the buyer journey.

Planning Content From Closed Deals

Closed deals provide the clearest signals. Reviewing what content was viewed, which questions came up, and what helped move decisions forward reveals patterns. Those patterns shape what to create next.

Content That Connects Emotion and Decision

B2B decisions carry pressure. Buyers are accountable for outcomes, budgets, and internal alignment. Content that recognizes this reality creates a stronger connection while delivering clear, structured guidance that builds confidence.

Proof That Reinforces Credibility

Buyers look for evidence. Short-form video, direct quotes, and focused case examples bring results to life. Clear outcomes and timelines help buyers validate decisions internally and move forward with greater certainty.

Testing Before Scaling

Strong content strategies include a feedback loop. Topics can be tested through LinkedIn posts, email campaigns, or short-form content before being expanded. Performance signals guide where to invest next and keep content aligned with real audience response.

Where B2B Content Marketing Slows Down

Content systems lose momentum when alignment fades. The issues are often subtle at first and then compound over time.

Content Without a Defined Role

Every asset benefits from a clear purpose. When content is created without a defined role in the buyer journey, it becomes difficult to measure impact or guide next steps.

Limited Engagement With Long-Form Content

Length alone does not create value. Structure does. Breaking down insights into clear sections and examples increases usability and makes content easier to navigate and share.

Missing Next Steps

Each interaction creates an opportunity to continue the conversation. A clear next step helps the reader move forward, whether that is another piece of content or a deeper engagement.

Surface-Level Insight

Depth builds authority. Content that introduces frameworks, detailed examples, and actionable guidance creates lasting value and becomes something buyers return to.

What Looks Productive But Doesn’t Drive Pipeline

Some activities create motion without progress. Recognizing them helps keep your strategy focused.

Following Trends Without Strategic Alignment

Content performs best when it connects to audience needs and business objectives. Strategic alignment ensures each asset contributes to measurable outcomes.

Measuring the Wrong Signals

Engagement is useful, but pipeline is essential. Tracking influenced opportunities, deal progression, and content usage provides a clearer view of performance.

Delayed Execution

Speed supports learning. Publishing, gathering feedback, and iterating creates momentum and improves performance over time.

Over-Reliance on Automation

Technology supports execution, while insight drives strategy. Combining tools with real-world experience produces content that reflects how buyers think and decide.

How to Build a B2B Content Marketing System That Scales

A scalable system connects content directly to revenue and evolves with the business.

Start With Revenue Signals

Analyzing recent deals reveals what influenced decisions. Recurring questions, shared assets, and messaging patterns guide future content creation with precision.

Assign Ownership by Buyer Stage

Organizing content by stage improves focus and accountability. Each stage benefits from dedicated attention, ensuring consistent progress across the buyer journey.

Maintain a Consistent Feedback Loop

Regular collaboration with sales and client teams keeps content aligned with real-time insights and evolving buyer expectations.

Review and Refine Quarterly

A structured review process strengthens performance. High-performing assets can be expanded, existing content can be updated, and underutilized content can be refined to maintain a strong library.

Use Tools That Support Visibility

Data improves decision-making. SEO platforms, analytics tools, and CRM insights provide clarity into what is working and where to improve.

Where B2B Content Marketing Is Headed

B2B content marketing continues to expand its role in revenue growth as buyers expect clarity, depth, and relevance at every stage of the decision process. Organizations that align content with real buyer behavior, maintain strong internal collaboration, and refine their systems through ongoing insight will continue to build momentum and expand their impact over time.

If your content isn’t driving pipeline, it’s time to fix the strategy behind it. Contact our team and let’s build a system that actually performs.

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What Happens When You Stop Posting Content? (Spoiler: It’s Not Good)

Let’s Be Honest: Silence Doesn’t Scale

You had good momentum. Weekly blog posts. A steady stream of LinkedIn activity. Maybe even a newsletter your clients actually read.

Then it stopped.

Maybe you got busy. Maybe your in-house person left. Maybe the leads slowed down and someone decided to “pause” marketing.

Whatever the reason, here’s the reality: when you stop posting, your business starts fading.

It doesn’t happen overnight, but it happens fast enough to hurt. Visibility drops. Referrals stall. Inbound leads disappear. And just like that, you’re back to chasing instead of attracting.

What Consistent Content Actually Does

Content isn’t about going viral. It’s about staying visible.
It builds trust, reinforces your positioning, and keeps your brand top of mind with the people who matter most.

Here’s What You Lose When You Go Quiet:

  • Search traffic from blogs that no longer align with current keywords
  • Engagement from social channels that fall out of the algorithm’s favor
  • Referral momentum from partners who haven’t seen you post in months
  • Credibility with prospects who research you and find digital tumbleweeds

And most importantly, you lose mindshare. Out of sight means out of pipeline.

The Algorithm Isn’t Waiting For You

Whether it’s Google or LinkedIn, algorithms reward consistency. When you stop publishing, your performance tanks. Not because the content was bad, but because the system assumes you’re no longer relevant.

And guess what fills that void? Your competitors. The ones who didn’t stop posting.

Buyers Are Still Looking. Just Not at You

In B2B, trust is built long before the sales call. Prospects are researching, comparing, and validating online.

If your blog is outdated, your social media is silent, and your last email campaign was last quarter, you’ve given them three reasons to move on.

It’s not about being everywhere. It’s about showing up consistently in the right places with the right message.

The Rebuild Costs More Than the Momentum

Stopping content isn’t a neutral decision. It’s a setback. And restarting takes time, effort, and budget.

You have to:

  • Rebuild audience engagement
  • Recover SEO rankings
  • Reestablish social reach
  • Re-train the algorithm to care about you again

It’s not just restarting. It’s starting over.

What Consistency Looks Like in a Smart Strategy

This doesn’t mean you need to post every day or publish 20 blogs a month. But it does mean you need a sustainable, structured plan.

The Essentials:

  • A content calendar mapped to your business goals
  • A clear brand voice that carries across platforms
  • Monthly blog content optimized for SEO
  • Platform-specific social media posts
  • Email campaigns tied to lifecycle stages
  • A system for repurposing content to extend its shelf life

Posting without strategy is noise. Not posting at all is silence. Both lose.

Final Word: You Can’t Afford to Go Quiet

Your business might feel stable now. But stability in B2B comes from momentum, and momentum requires visibility.

If you stop posting, you stop being remembered. And when people stop remembering you, they stop buying from you.

So the next time someone suggests pausing content, ask them what the cost of being invisible really is.

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The Importance of Website Audits

desktop and laptop on desk used for website audits

At Digital Storyteller, many client engagements begin with a website refresh or full rebuild after a Brand Storytelling Session. From there, we typically move into ongoing content marketing.

But when a client wants to move forward with content without updating their website first, there is an essential step that needs to happen.

A website audit.

Website audits are not about nitpicking design or chasing perfection. They are about making sure a website actually works the way it is supposed to. That it loads properly. That users can navigate it easily. That tracking, integrations, and backend systems are functioning as intended.

Without an audit, it is easy to overlook issues that quietly undermine performance and user experience.

So what is a website audit, and why is it such an important process?

What Is a Website Audit?

A website audit is a comprehensive review of how a website functions, both on the front end and behind the scenes.

It evaluates how pages load, how content is structured, whether tools and integrations are set up correctly, and whether anything is broken, outdated, or creating friction for users. A website audit looks at the full ecosystem of the site, not just how it looks, but how it behaves.

The goal of a website audit is to identify issues that affect usability, performance, accessibility, and overall reliability so the site can properly support marketing, content, and business goals.

What Is Included in a Website Audit?

At Digital Storyteller, our team reviews multiple areas of a website to ensure it is healthy, functional, and dependable. Below is a high-level overview of what we examine during a website audit.

Plugins and Site Tools

  • Are essential plugins installed and configured correctly?
  • Are plugins up to date and compatible with the current version of the site?
  • Are auto updates enabled where appropriate to prevent security or performance issues?

Outdated or misconfigured plugins are a common cause of site instability and slow load times.

Analytics and Tracking Setup

  • Review Google Analytics to confirm data is being collected properly
  • Confirm that tracking codes are present and firing correctly
  • Verify that a GA4 property has been created and configured
  • Review Google Search Console for errors that may indicate broken pages or indexing issues

Accurate tracking is critical for understanding how users interact with the site and where problems may exist.

Page Structure and Content Setup

We review whether core page elements are implemented correctly, including:

  • Page titles and descriptions
  • Header structure such as H1, H2, and H3 tags
  • Clear content hierarchy that supports readability and navigation

Well-structured pages are easier for users to scan, understand, and move through.

Media and Assets

  • Are images properly sized and optimized for performance?
  • Do images include descriptive alt text for accessibility?
  • Are there unnecessary captions, descriptions, or media elements slowing down pages?

Unoptimized media is one of the most common contributors to slow websites.

Blog and Content Organization

  • Are blog posts categorized correctly?
  • Are internal links working and directing users logically through the site?
  • Are excerpts present to support layout and previews?

Content organization directly affects how users explore and engage with a website.

How Long Does a Website Audit Take?

The length of a website audit depends on the size of the site, its complexity, and how many systems and integrations are involved.

A thorough website audit typically takes between two and six weeks.

This timeline allows time to review the site carefully, identify issues, and document recommendations that are practical and actionable. A rushed audit often misses the problems that matter most.

Why Are Website Audits Important?

Website audits are essential because websites are not static. Over time, plugins update, platforms change, content grows, and small issues compound.

According to Devin Aubert, SEO Manager at Digital Storyteller, routine audits play a critical role in keeping a site stable and usable.

“Routine website audits support overall site health and performance,” says Aubert. “By maintaining a high level of functionality, you ensure that users can access your site easily and that it continues to work as intended.”

Functionality has a direct impact on first impressions. Research shows users form an opinion about a website in just milliseconds. If a site feels slow, confusing, or broken, users are far less likely to stay, regardless of how strong the brand or messaging may be.

A functional website builds trust. A broken one quietly erodes it.

A Final Word of Advice

Andrew Marr, Owner and CEO of Digital Storyteller, shares this perspective:

“Website audits are crucial. Make sure your website is functioning properly before you invest time and money into content or campaigns. Fixing issues early saves resources and prevents bigger problems down the line.”

If you are interested in learning more about what a website audit or rebuild might look like for your business, reach out to our team.

Or, for those interested in reading on, check out the following website-related articles:

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The Real Difference Between B2B and B2C Marketing in 2026

sign pointing one way to b2b marketing and the other way to b2c marketing

B2B companies often look at B2C brands and assume the gap is budget, creativity, or platform choice.

It is not.

The real difference between B2B and B2C marketing is not where you show up. It is how buyers make decisions, how risk is evaluated, and how trust is built long before a sales conversation ever happens.

In 2026, B2B buyers behave more like consumers when researching, but they buy like risk managers when deciding. That distinction is where most B2B marketing breaks down.

This guide breaks down how B2B marketing truly differs from B2C marketing today, why copying consumer tactics rarely works, and why organic content has become the foundation of high-performing B2B growth.

What Is B2B Marketing Today?

B2B marketing is the process of attracting, educating, and converting other businesses into buyers.

But modern B2B marketing is no longer just about demand generation. It is about de-risking decisions.

Most B2B purchases involve:

  • Multiple stakeholders with competing priorities
  • Longer evaluation periods
  • Internal justification after the decision is made
  • Higher perceived downside if the wrong choice is made

As a result, B2B marketing must do more than generate interest. It must establish credibility, demonstrate expertise, and answer objections before sales ever gets involved.

In 2026, B2B marketing succeeds when it supports how buyers actually evaluate risk, not when it chases visibility for its own sake.

What Is B2C Marketing Today?

B2C marketing focuses on selling products or services directly to individual consumers.

While B2C strategies have matured significantly, the buying environment is fundamentally different:

  • Decisions are usually made by one person
  • The emotional payoff is immediate
  • The financial and reputational risk is lower
  • The sales cycle is short or nonexistent

B2C marketing optimizes for speed, impulse, and scale. B2B marketing optimizes for confidence, validation, and internal alignment.

Both use emotion and logic. The difference is how much risk the buyer carries after saying yes.

The Real Difference Between B2B and B2C Marketing

The traditional comparisons still apply, but they are incomplete. Here is how the difference actually shows up in 2026.

Decision Structure

B2C marketing targets a single buyer.
B2B marketing targets a group, often silently and asynchronously.

Your content must work for executives, operators, finance, and compliance, sometimes all at once.

Risk Profile

A bad B2C purchase is inconvenient.
A bad B2B purchase can cost someone their job.

That changes everything about messaging, proof, and pacing.

Sales Cycle

B2C marketing drives transactions.
B2B marketing supports conversations.

If your marketing cannot stand on its own without a sales rep explaining it, it is not doing its job.

Content Expectations

B2C content entertains and persuades.
B2B content educates and reassures.

Buyers are not just asking “Do I want this?” They are asking “Can I defend this decision internally?”

Why B2B Brands Struggle When They Copy B2C Tactics

Many B2B companies fail not because they lack effort, but because they optimize for the wrong outcome.

Common mistakes include:

  • Chasing reach instead of relevance
  • Running ads before building trust
  • Prioritizing brand voice over buyer clarity
  • Measuring success by traffic instead of sales alignment

In B2B, attention without credibility does not convert. It creates friction.

Why Organic Content Is the Foundation of B2B Marketing in 2026

Organic content is no longer the slow alternative to paid marketing. It is the system that makes everything else work.

Strong organic content:

  • Shapes buyer understanding before sales is contacted
  • Answers objections before they are raised
  • Builds trust across long buying cycles
  • Improves paid performance by qualifying traffic
  • Supports AI-driven discovery and search visibility

In a world where buyers research anonymously, organic content is often the first and most influential sales conversation you have.

Paid campaigns amplify momentum. Organic content creates it.

Why We Focus on B2B Financial Services at Digital Storyteller

We work with B2B financial services companies because the stakes are higher and the margin for error is smaller.

Financial services marketing must balance:

  • Regulatory and compliance constraints
  • Long sales cycles and high trust thresholds
  • Complex offerings that cannot be simplified without risk
  • Buyers who value clarity over hype

Our approach prioritizes organic visibility, buyer education, and credibility before acceleration. Not because it is safer, but because it works.

When your marketing mirrors how decisions are actually made, growth becomes more predictable.

A Final Word

B2B and B2C marketing are not opposites. They simply solve different problems.

B2C marketing helps people decide faster. B2B marketing helps people decide safely.

If your marketing strategy does not reflect that reality, no amount of spend will fix it.

Interested in finding out more? Read on to learn about the ROI of organic digital marketing (yes, it can be measured!) Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

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Your Email Marketing Sucks… Here’s How to Fix It In 2026

person using laptop on email with email icons popping up

Your Email Marketing Sucks… Here Is How to Fix It in 2026

So, you are a business owner, and your email marketing strategy still sucks. It might be ineffective for a number of reasons. Maybe:

  • Your business does not have the bandwidth to maintain consistent email output
  • Creative copy is not your strong suit
  • Your emails are boring or you have no idea how to optimize them
  • Or you did not even realize email marketing was something you should be prioritizing

Whatever the reason, poor email marketing does not cut it in 2026. Here is how to fix it.

What Is Email Marketing?

Email marketing, according to Mailchimp, is “a form of marketing that can make the customers on your email list aware of new products, discounts, and other services.”

Why Email Marketing Still Matters in 2026

Email continues to outperform nearly every digital channel in reach, cost efficiency, and conversion potential.

What Email Helps You Achieve

  • Incentivize customer loyalty
  • Educate your audience on the value of your brand
  • Keep clients and prospects engaged between purchases

Even today, many small businesses underinvest in email despite the high ROI.

Choosing the Right Email Marketing Platform

There are countless tools that support strong email marketing in 2026. At Digital Storyteller, we use a mix of CRM and automation platforms to build and optimize client campaigns.

Platforms We Use

  • HubSpot
  • HubSpot AI Writing Assistant
  • Buzz.ai for LinkedIn enrichment and sequencing
  • Apollo
  • Instantly
  • Mailchimp
  • Campaign Monitor
  • Stripo

These platforms are widely used, scalable, and effective.

How We Create Kickass Emails

Software matters, but the content inside the email and the strategy behind it matter much more.

A Recent Prospect Workflow Example

One of our recent sequences centered around converting prospects into booked calls for content marketing services. The lead email used the subject line:

Why Would You Outsource Your Marketing”

The email drove strong open rates, long read times, and direct reply engagement.

Why It Worked

  • It matched our brand voice (we are hilarious)
  • It was sharp and informative
  • It included a clear call to action (“Find out more”)

Email formats differ by brand, but the fundamentals stay the same.

What Every Successful Email Should Include

Building impactful emails requires more than dropping text into a template. Strong emails share a set of core elements.

Define Your Target Audience

Most cold emails get ignored. Start with clarity on who your audience is and what they care about.

We use:

  • Andrew Marr’s (Owner and CEO of Digital Storyteller) existing LinkedIn network
  • Buzz.ai sequences (Buzz.ai is a LinkedIn automation, messaging, and outreach tool that we use)
  • Segmented outreach lists

These warm touches boost recognition and response rates.

Write a Subject Line That Deserves to Be Opened

Your subject line must be clear, relevant, and compelling.

One of our most successful examples:

We think our clients are sexy

It sparked attention because it matched our Jester brand voice.

Use Preview Text Strategically

Preview text is the short line that appears beside or beneath the subject line. About one in four readers depend on preview text to decide whether to open an email.

Personalize Beyond First Name

Personalization is no longer about “Hi Taylor.”

Modern Personalization Tactics

  • Referencing recent activity or milestones
  • Using dynamic content blocks tailored by industry or interest
  • Optimizing send times based on recipient behavior
  • Pulling platform data to create relevance
  • Mentioning shared connections or public actions

Campaign Monitor found personalization can increase revenue by up to 760 percent.

Add a Strong Call to Action

Your prospect should know exactly what you want them to do. Examples include:

  • Visit the website
  • Book a call
  • Download a resource
  • Follow on LinkedIn

Clarity matters more than creativity here.

Include Follow Up

Most conversions happen after multiple touchpoints. A single email is not a strategy. Build a sequence that nurtures and re-engages.

The Bottom Line

Email is not dead. If anything, with AI flooding inboxes with generic content, strong human-written email stands out more than ever.

Cold email is challenging, but when done correctly it shortens sales cycles and increases conversions. If you want to see how we help clients use email to drive measurable results, explore our full approach to content and outreach strategy.

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Case Study: How Digital Storyteller Helped Mirador Launch

Sometimes timing really is everything.

About four years ago, we had the opportunity to work with Mike Bourne while he was at Atéssa Benefits. At the time, he was exploring an idea that felt both bold and exciting, stepping away from exclusively serving massive employer groups and bringing that same large-plan expertise to small business owners.

With decades of experience in the retirement plan space, Mike saw a gap. Smaller to mid-sized businesses were not always getting the strategic, high-level guidance that large plans receive. He wanted to change that. We could tell from the beginning that he was energized by the possibility of doing something different.

As we do with all of our website and content clients, we started with a Brand Storytelling session. We dug into the passion behind the shift in demographic, the expanded services, and the long-term vision. From there, we began building a new site.

A year later, it was still in development.

Internally, not everyone shared the same enthusiasm for change, and the project stalled. It was the first time we had ever had a client not go live. It taught us an important lesson about ensuring all key stakeholders are aligned before significant marketing work begins.

Lesson learned. Relationship intact. We parted ways on good terms.

Until…

A year ago, Mike, Alison, and Rachel reached back out. They were launching a new brand, one that finally reflected the vision Mike had years earlier. A firm built specifically to serve small business owners. A firm focused on high-touch service, exceptional results, and doing things their way.

And we were genuinely grateful they came back to us.

We started fresh with a new Brand Storytelling session, this time with all three partners. They already had the name Mirador, but we collaborated on everything else: logo, brandmark, messaging, brand archetype, and the overall look and feel. We shaped how Mirador would show up in the world.

This time, the site launched.

From there, we moved into what we do best: organic digital marketing.

Blogs, video content, email campaigns, LinkedIn outreach, YouTube optimization, social posts, and backend SEO. Everything working together to tell their story consistently and authentically.

One year in, they are already seeing results. Clients have come directly from their outreach efforts, specifically from their videos. That matters.

Organic marketing takes time. It is not instant. But it compounds. It builds trust. And when your content is rooted in real conversations and real expertise, especially on video, it cannot be mistaken for something generic or AI-generated. It is clearly, unmistakably yours.

We wanted to highlight Mirador because they are doing meaningful work for small business owners. Because they are a collaborative, engaged client who invests in their own success. And yes, because backlinks matter too.

Most of all, it is a reminder that sometimes the first attempt is just preparation for the real launch. And when the timing is right, everything aligns.

Check out the Mirador Retirement Solutions Website here: https://miradorplans.com follow them on LinkedIn here: https://linkedin.com/company/mirador-retirement-solutions/ and reach out to tehm if your business wants to create the kind of retirement plan that attracts and retains the very best people while saving money for your own retirement. Check out Mike’s video on what a DB/DC plan is and how it works for Business owners here: https://www.youtube.com/@MiradorRetirement

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How to Increase AI Visibility Through Content Marketing

If you use SEMRush, you’ve probably noticed a new metric sitting on your dashboard like a silent dare. It looks like a speedometer and it measures something most marketers only started talking about this year: AI visibility. In plain English, it tracks how often your site is surfaced inside AI platforms like ChatGPT, Grok, Perplexity, Claude, and Google’s Gemini. These tools are already carving into Google’s search dominance and if your content doesn’t show up where people are actually asking questions, your traffic will shrink regardless of how “optimized” your pages are.

This article breaks down what drives AI visibility, why your traditional SEO strategy won’t cut it alone, and how smart content marketing puts your brand in the line of sight of large language models, not buried three pages deep under display ads.

The Major AI Search Platforms You Need to Care About

AI search is no longer theoretical. It’s here, it’s dominating query share, and it has zero patience for the old SEO games. If you want visibility, these are the platforms where your content needs to appear:

1. ChatGPT
Still the go-to for most AI users. Millions of daily queries, both consumer and business. LLM-based, not link-first, but it does cite sources when the content is clear, structured, and authoritative.

2. Grok (X AI)
Elon’s black-and-white, slightly feral search model that pulls aggressively from real-time data. Early, but gaining adoption fast. Heavy on news, thought leadership, and social content.

3. Perplexity
The most “search-like” of the AI tools. It surfaces links openly and gives clean summaries, which makes it one of the most important new visibility channels.

4. Claude (Anthropic)
Known for precision and safety. More conservative about citing, but still relies heavily on well-structured content and FAQs.

5. Google Gemini
Google’s AI search overlay that’s going to change their results whether you like it or not. If you think ranking in Google was hard before, just wait until AI summaries push organic listings further down the page.

Each platform pulls from structured, clear, specific, and deeply informative content. If your site feels vague, lightweight, overly promotional, or doesn’t answer actual questions, AI tools will skip you in favor of someone who does.

What Drives Traditional SEO Performance

Before we talk about AI, let’s ground ourselves in the basics. Google still rewards:

Domain Authority
Depth, accuracy, original insight, expert positioning.

Trust Signals
Clean site structure, no spammy links, legitimate sources, stable domain.

Useful Content
The biggest factor in the last two years. Not 500 words of fluff, not “best of” keyword stuffing. Real substance.

Technical SEO
Schema markup, page speed, linking, mobile performance, crawlability.

Search Intent Alignment
If your content doesn’t answer the exact intent of the query, Google knows and pushes you down.

So far so good. But here’s the problem…

Google Search Results Are Becoming More Frustrating

Users aren’t imagining it. The experience really has degraded. Here’s why AI tools are eating Google’s lunch:

You have to fight through ads before you even see the results. Often multiple scrolls of ads. You might as well be looking for a parking spot at Costco on a Saturday.

Search results lack specificity. Because Google tries to hedge and be “generally useful” to everyone, answers are often generic and vague.

You still have to click through multiple links to cobble together a real answer. Five tabs open, skimming paragraphs, manually gathering info. Not efficient.

You can easily lose your original query. One wrong click, the back button fails, and you’re basically starting over.

AI platforms fix all of this. You type a question, you get a direct answer. If your content feeds that answer, congratulations, you’re visible. If not? You’re invisible.

How to Increase AI Visibility Through Content Marketing

This is where the opportunity is. AI tools reward websites that make their job easy. That means:

1. Strong Page Titles That Match Real User Intent

AI parses titles quickly. If your title is cute, vague, gimmicky, or keyword-light, you’ve already lost.

Not: “Thinking About the Best Way to Manage Your Team?”
Instead:“How to Manage Remote Teams: Systems, Tools, and Best Practices”

Direct, clear, structured titles rank much higher..

2. Answer Questions Directly and Early

AI tools love content that gives the answer within the first paragraph. No grand journeys, no “storytelling intros,” no overly soft hooks. Answer the question, then expand.

3. Add FAQ Sections

FAQs are one of the biggest drivers of AI visibility. Use real People Also Ask questions, long-tail queries, and actual customer questions. Format questions cleanly and write to-the-point answers.

4. Use Schema Markup for FAQs and How-Tos

This is technical, but it matters. Schema tells AI “this is structured information, feel free to ingest it.”

5. Refresh Older Content

AI models love recency signals. If your blog was written in 2022, it may as well be in Latin. To this end, when you name your blog, do not put the date in the post name or in the permalink structure.  For example: Don’t have your permalinks set to: https:/yourwebsite.com/2025/11/21/sample-post/. And don’t name your blog post “P&C Insurance Trends for 2026” unless you plan to scrap the post in 2027. When you update content, if the date is not in the url, you can update, change the posted-on date and have a new blog with up-to-date information and not lose the search traffic or backlinks you had in the original post. 

6. Prioritize Depth Over Volume

One 1,500-word piece with real value beats ten 400-word filler blogs every single time. If you can say it in 400 words, maybe it’s a social post… or maybe it’s a video, not a blog.  To that end, talk about what you’re an expert in and embed your videos on your blogs for added Search Weight and interactivity, time on page and content depth, length and trust. 

7. Write for Humans, But Make It Structured for Machines

Clear headers
Short paragraphs
Direct language
Purposeful sections
Actual answers

How AI Chooses Which Links to Surface

This part is less mysterious than people think. AI chooses links based on:

Relevance: Does your page clearly address the question being asked?

Structure: Is the content easy to extract? Headers, lists, FAQs win every time.

Authority and Depth: Thin content does not get cited. Ever.

Clarity of Claims: If your blog confidently states facts and insights, AI will use it. If your content waffles or stays superficial, it won’t.

Non-Promotional Tone: AI deprioritizes content that reads like a brochure. If the whole page is “We’re the best, choose us,” you’re not providing answers to questions people are searching for..

A Real Example of How AI Visibility Works (and Why It’s So Easy to Miss)

We ran a live test for a client who ticks every SEO box. High domain authority. Strong time on page. Solid search volume. They dominate their niche. Perfect candidate to see how AI visibility behaves in the real world.

So we asked an AI tool a very specific industry question:

“What should I do if I get IRS Letter 6323?”

Our client ranks number one on Google for this exact topic. Not top three. Not top ten. Number one. So we expected a clean win.

What happened? Well, it was a mixed bag.

The good news: Every link the AI tool surfaced in its initial answer came straight from our client’s website. Three out of three. That tells us the content was trusted, relevant, and authoritative.

The bad news: When we asked the AI tool who a taxpayer should contact for help resolving the issue, our client wasn’t listed. At all. The tool offered several attorney names, none of them our client, despite citing their content just seconds earlier.

So why did the AI tool trust the content, but not recommend the firm?

Because the page title didn’t match the exact query. The ranking content lived under a broader title: “What do I do in an IRS audit?”

It was relevant. It ranked. But it didn’t contain the exact phrase “IRS Letter 6323,” so the AI didn’t associate the firm as the go-to expert for that specific situation. The content qualified for citation, but the title prevented the recommendation.

This is AI visibility in action. It’s not enough to rank. You need:

  • Specific page titles
  • Question-based variations
  • Non-cannibalizing topic clusters
  • A hub-and-spoke structure
  • Cross-linking between related articles
  • Enough depth that AI can map relationships between your posts

In short, you must make it incredibly easy for AI tools to identify not just what you know, but what you’re the authority on and when you should be recommended next.

This space changes constantly. And if you’re not paying attention at the granular level, you can be the most trusted resource in the room and still watch AI hand the referral to someone else.

Why Mastering SEO and AI Visibility Is Time-Consuming

Becoming good at SEO alone takes years. Adding AI visibility on top of it is a second career. You need to:

  • Monitor algorithm updates
  • Track changes in AI training data
  • Understand schema, markup, SGE, indexing and recency signals
  • Update old content constantly
  • Maintain editorial quality
  • Respond to shifts in user behavior
  • Build topics clusters
  • Structure pages that LLMs can easily parse
  • Test visibility inside AI tools
  • Stay ahead of your competitors

If you promote your EA to “head of marketing” and tell them to figure this out, here’s what happens: they drown, your search visibility tanks, and your competitors win. Marketing today is a specialization, not a hobby.

Why Outsourcing to an Agency Wins

An outsourced agency like Digital Storyteller brings something an internal generalist simply cannot replicate: a full, integrated marketing engine built for modern search and AI visibility. You get editorial strategy, SEO architecture, schema implementation, ongoing technical optimization, and writers who understand not only how AI tools interpret content but how to structure it so LLMs actually cite it. You also get competitor monitoring, analytics insights, consistent website updates, and a production team that can maintain the cadence required to keep your content fresh enough for both Google and AI models to trust. That includes design, content creation, social media, email sequences, CRM workflows, and the level of deep industry knowledge that only comes from working day in and day out with financial services, tax, legal, insurance, and related professional sectors.

The value is in the ecosystem, not the hours. You get a cross-functional team that executes at a pace and precision no single in-house hire could sustain, all for less than the cost of adding one full-time marketer to payroll. And in a landscape where AI visibility increasingly determines who gets found, who gets cited, and who gets recommended as the authority in your niche, waiting to “figure it out internally” is a losing strategy. The cost of inaction is higher than the investment required to do it right.

Frequently Asked Questions About AI Visibility

What is AI visibility?

AI visibility measures how often your website’s content is surfaced inside AI platforms such as ChatGPT, Grok, Perplexity, Claude, and Gemini. It signals whether large language models view your content as authoritative, structured, and relevant enough to cite.

How is AI visibility different from SEO?

SEO optimizes your site to rank in Google’s search results. AI visibility optimizes your content to appear inside AI-generated answers. Google cares about clicks. AI tools care about clear, structured information they can extract. Modern content needs to satisfy both.

Does AI visibility replace SEO?

No. It sits on top of SEO. If your technical SEO and content fundamentals are weak, AI tools have nothing to work with. Strong AI visibility requires strong SEO as a base.

How do AI tools decide which links to show?

They prioritize content with clear answers, clean structure, authoritative depth, and schema markup. If your content is vague, overly promotional, or light on substance, AI skips it.

Can AI summarize my content without giving me credit?

Yes. That is the reality of LLM behavior. The only way to maximize credit and citations is to structure your content clearly, add FAQs, answer specific questions, and ensure your pages are the most authoritative version of the answer.

What content formats improve AI visibility the most?

Long-form guides, FAQs, How-To articles, structured list posts, and pages with strong H2/H3 hierarchy. AI tools prefer content that is easy to parse and grounded in real expertise.

How often should content be refreshed to maintain visibility?

At least every 6 to 12 months. AI tools heavily weight recency signals. Outdated content is deprioritized even if the core topic is solid.

Do backlinks matter for AI visibility?

Yes, but not like they used to. AI platforms care more about topical depth and clarity than sheer backlink volume. High-quality links still help establish authority.

Can an in-house marketing generalist manage AI visibility effectively?

Realistically, no. AI visibility requires SEO expertise, content strategy, schema markup experience, editorial skill, and continuous monitoring across multiple AI platforms. It is not a part-time side task.

Why use an outsourced agency for AI visibility?

An agency brings systems, tools, specialists, and speed. You get a full operational content engine for a fraction of the cost of building a team in-house. Better results, less time wasted, and a strategy that keeps pace with both Google and LLM evolution.

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5 Signs You Need a Digital Marketing Agency

Digital Marketing Team optimizing marketing for business

How do you know if you need a digital marketing agency?
 The simple answer: if you’re ready to focus on your business and do what you do best, then let a marketing agency do what they do best—help you grow and get noticed.

But there are also some clear signs that your business is ready to partner with an outsourced marketing team. If you’re experiencing any of the five below, it’s time to stop running your marketing on autopilot and bring in experts.

1. You Have a Reactive, Not a Proactive Marketing Plan

There’s a time and place for reactive strategy, but your marketing isn’t one of them. Reactive marketing is a band-aid, not a long-term solution.

It usually sounds like:

  • “Oh no, we don’t have any holiday posts scheduled for tomorrow!”
  • “We need more leads—ASAP!”

Last-minute posts are rushed, off-brand, and more likely to contain errors.

At Digital Storyteller, we help clients build proactive marketing plans with a content calendar that maps out weeks (and often months) in advance. Campaigns, blog launches, employee spotlights—everything has a place.

Need a Thanksgiving post? Added to the calendar. Celebrating an employee’s milestone? On the calendar. This kind of planning keeps your marketing consistent and stress-free.

2. You’re Not Focused on Search Engine Optimization (SEO)

A beautiful website and great blog posts mean little without SEO. If you’re not optimizing for search, you’re essentially invisible.

SEO is how you get found in the sea of Google results. When done consistently, SEO drives organic traffic, improves keyword rankings, and boosts your domain authority, a key measure of how likely your site is to rank.

At Digital Storyteller, we use tools like Semrush to analyze keywords, competitors, and performance data. With the right strategy, SEO compounds over time—delivering results long after content is published.

3. Your Content Isn’t Consistent

Be honest, how often are you posting? Consistency looks like:

  • Weekly blog posts
  • At least 3 social posts per week
  • Regular emails or newsletters

Posting “when you feel like it” won’t cut it in today’s market. Buyers look at how active and credible you are online. Consistency builds authority, trust, and keeps you top of mind.

Our audience knows they’ll see new blog articles weekly and regular social posts across our channels. That rhythm isn’t just for visibility; it builds credibility.

4. You’re Not Posting on the Right Social Media Platforms

Consistency is step one, but posting in the right places is step two.

As an organic digital marketing agency, we focus on platforms that align with B2B and professional services such as LinkedIn, Instagram, and Facebook. But depending on your industry, you may need to consider TikTok or YouTube Shorts, which continue to gain traction even in B2B spaces.

The point: you need to meet your audience where they already spend time. And you need to show up with content that adds value, not just noise.

5. You’re Not Optimizing for Mobile

It’s 2025—if your content isn’t optimized for mobile, you’re losing business.

From emails to blogs to websites, everything should be easy to read and navigate on a phone. Why? Because that’s where your audience is.

According to Statista, over 60% of global web traffic now comes from mobile devices, and in the U.S., Google reports the majority of searches originate on mobile. If your site isn’t mobile-friendly, visitors will bounce—fast.

A Final Note

If you find yourself nodding to one (or more) of these signs, it’s time to bring in help. Partnering with a digital marketing agency gives you access to a full team of strategists, writers, designers, and SEO specialists—all focused on building your brand, growing your visibility, and driving results.

Your expertise is running your business. Ours is making sure people find it.

→ Ready to see what outsourced marketing can do for you? Let’s talk.

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Analyzing Google Analytics Data: A How-To Guide

If you run a website, understanding how users interact with it is essential. Google Analytics 4 (GA4) is the latest and most powerful tool for doing just that. Unlike its predecessor, Universal Analytics, GA4 tracks user interactions through an event-based model — giving you deeper insights across devices and platforms.

But let’s face it: GA4 can be overwhelming at first glance. This guide will help you understand the essential metrics and how to interpret them so you can make informed decisions to improve your site and achieve your business goals.

What Is GA4?

GA4 is Google’s new default analytics platform, replacing Universal Analytics as of July 1, 2023. It focuses on tracking events instead of sessions, allowing for more accurate and flexible data. GA4 works across both websites and mobile apps, and it provides enhanced user privacy controls and predictive metrics.

Key GA4 Metrics You Should Know

Here are the most important metrics in GA4, what they mean, and how to use them:

1. Users

  • Definition: GA4 reports both Total Users and Active Users. Active Users are those who had an engaged session.
  • Use it to: Track how many individuals are visiting and interacting with your site.
  • Watch for: Sudden drops or spikes that could indicate tracking issues or campaign performance changes.

2. Engaged Sessions

  • Definition: A session lasting longer than 10 seconds, with a conversion event or 2+ pageviews.
  • Use it to: Understand how many sessions include meaningful interaction.
  • Watch for: A low number may suggest users aren’t finding value or are bouncing quickly.

3. Engagement Rate

  • Definition: The percentage of engaged sessions out of total sessions.
  • Use it to: Gauge user interest and relevance of your content.
  • Watch for: Drops that may indicate poor targeting or content performance.

4. Average Engagement Time

  • Definition: The average time users actively engage with your content.
  • Use it to: Measure how long users are paying attention.
  • Watch for: Declines could mean users aren’t finding what they need.

5. Events

  • Definition: Any user interaction tracked in GA4 (e.g., clicks, video plays, form submissions).
  • Use it to: Track key actions throughout your site.
  • Watch for: Gaps in event tracking may mean setup needs adjustment.

6. Conversions

  • Definition: Events you’ve flagged as meaningful, like purchases or lead submissions.
  • Use it to: Measure success based on business goals.
  • Watch for: Low conversion numbers can indicate friction in your sales funnel.

7. Event Count Per User

  • Definition: Total events divided by total users.
  • Use it to: Understand how interactive users are with your site.
  • Watch for: Low interaction might signal poor content or unclear calls to action.

8. Traffic Sources

  • Definition: Tells you where your users are coming from (organic, direct, paid, referral, etc.).
  • Use it to: Evaluate marketing channels and refine targeting.
  • Watch for: Underperforming sources that may need new strategies.

Best Practices for Analyzing GA4 Data

Segment Your Data

Break down traffic by channel, device, location, or demographics to identify patterns.

Align Metrics with Business Goals

Focus on metrics that support your KPIs — such as lead form completions, purchases, or newsletter signups.

Track Conversions Thoughtfully

Set up and label conversions carefully so you’re measuring actions that matter.

Use Custom Events

GA4 lets you define custom events for precise tracking. Use them for specific actions like button clicks or downloads.

Leverage Explorations

Explore user paths and funnels through GA4’s Explorations tool to find drop-off points and optimize flow.

Integrate with Google Looker Studio

Use Looker Studio (formerly Data Studio) to create dashboards that visualize key metrics for your team.

Final Thoughts

GA4 is a major shift in how we measure and interpret digital behavior. With its event-based tracking and flexible reporting, it gives marketers and business owners more power than ever to understand and optimize the customer journey.

But like any tool, it’s only as useful as your understanding of it. By focusing on engagement metrics and aligning them with your goals, you can turn data into actionable insights.

Need Help?

At Digital Storyteller, we help B2B companies make sense of their data and use it to drive real results. If you’re unsure how to make GA4 work for your business, reach out to our team.

And if you’re ready to go deeper, don’t miss our Ultimate Guide to B2B Marketing for Financial Services Companies.

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How to Leverage Your Business Using LinkedIn

person holding their phone at desk using linkedin application

LinkedIn is more than just a place for inspirational quotes and flexing your job experience… This platform—primarily used for professional networking and career development—is also a great place to leverage your business.

The best part? You don’t have to rely solely on paid advertising when it comes to LinkedIn! (That’s a win in our book). While organic marketing on LinkedIn takes more time and effort, the results are well worth the investment.

Interested in learning more? Here are our best tips on how to leverage your business using LinkedIn.

What is Organic LinkedIn Marketing?

First, what is organic LinkedIn marketing? Simply put, organic LinkedIn marketing is your ability to reach a desired target audience without using paid ads or marketing (i.e. no pay-per-click, also known as PPC).

Now, let’s dive into how to do it.

Connect with Individuals in Your Industry

When it comes to organic marketing, it’s absolutely essential that you have a social element driving your marketing efforts.

This means making connections with individuals who are in similar industries and/or positions (aka individuals who will actually care about the information you put out!)

Why? Your content will resonate even deeper with these connections.

So, how do you start building your network? The search bar on LinkedIn is a great tool that can help build connections. Using the search bar, you can search for:

  • People
  • Companies
  • Groups
  • Posts
  • And more!

Don’t Shy Away from Thought Leadership

LinkedIn is known for rewarding those who engage in thought leadership. But what is thought leadership? Thought leadership is defined as “the expression of ideas that demonstrate you have expertise in a particular field, area, or topic.”

Use your industry knowledge to your advantage; become a thought leader! This effort can have an even bigger impact if you’ve grown your social network intentionally as mentioned above (this means all the right people will see your awesome insights!)

Use Video Content to Your Advantage

We’ve said it a million times over… Video content is GOLDEN—especially in today’s day and age! Why? Video is a great attention grabber. Plus, it keeps things authentic and personable!

Think: Would you rather read 300 words on a page or watch a real person speak for one minute on camera? We’d choose the latter. So, use video content you have to your advantage on LinkedIn.

Interested in learning more? Read on in our article “Want to connect with your prospects? Use video.”

Don’t Be Afraid to Engage

You want people to engage with your content, right? So, don’t be afraid to do the same… Practice what you preach!

Next time you’re scrolling through LinkedIn, consider: Is there a piece of content that you think your audience would like? If so, share it and add some of your insights or thoughts in the caption. Have you enjoyed something that someone posted? Let them know in their comments!

Comments and reshares are a fantastic opportunity to showcase your own expertise while also getting your business’s name out there.

Use Hashtags

Just like any other form of social media, hashtags are a great tool you should be taking advantage of on LinkedIn. Using hashtags can increase your chances of showing up on someone’s feed as well as the ability to be found by search.

For example, in a piece on the importance of SEO and content marketing, hashtags might include #SEO #ContentMarketing #DigitalMarketing #Marketing and so on.

Let People Know You’re on LinkedIn

Shout it from the rooftops! People should know what social media platforms your business is on. Let people know that you’re on LinkedIn by cross-promoting it on your other profiles (i.e. Instagram, TikTok, Twitter, Facebook, Pinterest, etc).

Define and Maintain Your Brand Voice

Every brand has its own unique voice. At Digital Storyteller, we believe that each of our clients has a primary and secondary brand voice, split 90% to 10%. The 12 brand archetypes are as old as Greek tragedy (sadly, we can’t take credit for making them up…) and include:

  • The Innocent
  • Everyman
  • Hero
  • Outlaw
  • Explorer
  • Creator
  • Ruler
  • Magician
  • Lover
  • Caregiver
  • Jester
  • Sage

Want an example or two? Harley Davidson is a great example of an outlaw brand voice, whereas Disney is the magician archetype. An example of a ruler is Rolex; Chanel would be a lover.

Make sense? Not quite? Read on to learn more about our unique Brand Storytelling Sessions that we conduct to define brand voice.

Post Consistently

No one wants to follow an account that posts for Thanksgiving and then not again until Christmas. Make sure that you’re posting consistently to LinkedIn (and all of your social media platforms, for that matter!)

To reap the rewards of organic content marketing, you have to be consistent. At Digital Storyteller, we estimate that it takes between six to 12 months to see the results of organic marketing. This is why so many people today decide to go the paid route instead… They are impatient and in search of a quick fix.

Our best advice? Whether you’re posting once a day or once a week, create a content calendar and stick to it.

Don’t worry – We’ve made it easy for you. Click the link below to download our full content calendar template!

Download our FREE Content Calendar Template

Still feeling overwhelmed? Reach out to our team today! When you partner with Digital Storyteller, you gain access to an entire team of marketing experts at a fraction of the cost. Think content specialists, a client success manager, graphic design team, social media team, SEO specialists, and more!

Want to learn more about what a partnership looks like? Read on to learn what to expect when working with an outsourced digital marketing agency (including how much it costs!)

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Top Seven Categories of Digital Marketing

How They Work Together

The world of digital marketing is constantly evolving. (We know you know this because we remind you of this in nearly every piece of content we push out!) There are, however, a handful of tried and true marketing efforts under the larger umbrella term of ‘digital marketing.’

Because let’s be honest, not all marketing efforts are created equal. Here we will discuss the top seven categories of digital marketing and how they work together. These seven categories of digital marketing are fundamental to the success of your business’s content marketing strategy.

So, let’s get started.

Content Marketing

First, what is content marketing? Content marketing is the bread and butter of what we do at Digital Storyteller.

Content marketing is “a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience—and, ultimately, to drive profitable customer action,” as put by the Content Marketing Institute.

Today, the traditional sales pitch style of marketing is decreasing in value every day. Instead, content marketing approaches prospective clients by providing useful, relevant content to help solve problems or answer questions. Furthermore, content marketing aims to build trust with your prospective clients rather than simply complete a sale. 

Effective content marketing utilizes the “creating and sharing [of] relevant articles, videos, podcasts, and other media.”

This type of marketing helps to establish expertise and increase brand awareness. The goal is to make sure your business is at the top of your prospect’s mind when the time to purchase a product or service comes.

Search Engine Optimization (SEO)

SEO is another crucial pillar in terms of your digital marketing strategy. SEO, in simple terms, is what allows your content to be found.

For our friends who love definitions, SEO, according to Moz, is “the practice of increasing the quantity and quality of traffic to your website through organic search engine results.” SEO is how marketers tailor their content to appeal to search engines like Google, Yahoo!, and Bing.

For example, you might search ‘affordable chardonnay near me’ on Google. The way that Google then provides results based on your search is determined by SEO. SEO is the tool that tells Google, “Hey! This is what information my website has, this is what I’m talking about, and these are the types of people that would find my website interesting!”

One of our favorite SEO tools to use at Digital Storyteller is Semrush. Semrush is an online tool that collects research on your business’s SEO, pay-per-click (PPC), content, and social media efforts. It can also help you identify keywords you are currently ranking for or targeting.

If you didn’t know, information about ranking keywords is critical to making your way up the Google Search Engine Results Page (SERP).

For more on all things SEO, check out this article for 10 tips to maximize your SEO efforts, this article we wrote on why SEO is important, or one of our more recent articles on how to effectively combine SEO and content marketing!

Search Engine Marketing (SEM)

Parallel to SEO, we have SEM. You guessed it, another crucial piece of digital marketing.

SEM stands for Search Engine Marketing, which is, according to Optimizely, “a digital marketing strategy used to increase the visibility of a website in search engine results pages (SERPs).”

In the past, SEM typically encompassed both organic and paid search. Today, however, it almost exclusively refers to paid search advertising.

SEM is “the act of using paid strategies to increase search visibility.” Every day, businesses pay big money for their ads to rank first on search engine results pages. Hint: You can tell when businesses are using SEM by the bold “Ad” text that accompanies a search result.

SEO, SEM, why so many acronyms?! While these two may seem like the same thing, they are actually quite different. Learn more about the difference between the two in this article.

Email Marketing

Email marketing is not dead. It has, however, become increasingly difficult to grab the attention of clients and prospects through their inboxes.

Email marketing, as defined by MailChimp, is “a form of direct marketing as well as digital marketing, that uses email to promote your business’s products or services.”

Email marketing can be used to promote your latest items and offers, or it can assist with lead generation, brand awareness, relationship building, and customer engagement. 

The biggest challenge with email marketing is breaking through the noise. The best email marketing experts:

  • Craft compelling campaigns
  • Understand optimal audience outreach
  • And analyze customer interactions and data

Email marketing software companies, including HubSpot, Campaign Monitor, Constant Contact, and more, help perfect your email marketing campaigns by providing automated email workflow options as well as in-depth email marketing data (i.e. open rates and click-through rates).

Data Analytics

Marketing without data is merely speculation—a guessing game of what you hope will land with your prospects and clients.

At Digital Storyteller, we recognize that data is a crucial part of your digital marketing strategy. When it comes to our analyses, we use Google Analytics (primarily for website data), Semrush (for keyword analytics), and additionally Metricool (to look at social media performance).

Design and Website

As far as design goes, making sure your brand is consistent across all digital and print platforms helps clients and prospects recognize your brand immediately. 

Contrary to popular belief, design—whether for marketing collateral, social media, or a website—is more than just pictures and drawings. Venture and Grow state, “Graphic design is the art of communication that requires creativity and a systematic plan to solve a problem or achieve specific objectives.”

So, what makes effective design in digital marketing?

Effective graphic design “highlight plans to discover what makes [content] genuinely stand out and get shared.”

Additionally, top-notch design helps:

  • Build trust
  • Increase brand awareness
  • Influence the customer decision-making process

Don’t underestimate this component’s power in your digital marketing strategy. After all, you could have amazing content that gets swept under the rug because of poor presentation.

Speaking of design, let’s take a moment to chat about your website. Your business’s site isn’t just an opportunity to showcase your branding and design. Whether or not your site is easy to navigate and structured properly has a huge influence on how (and IF) clients and prospects will interact with your brand.

So, take a minute to ask yourself these questions: Is my website easy to navigate? Is it nice to look at? Does it lead people on a journey to find out more about my business?

Social Media Marketing

Of course, social media is a huge pillar in your digital marketing strategy. The platforms that you use (and that are essential to your digital marketing strategy) depend heavily on your target audience. Ask yourself where your prospects spend the most time, and where they are most likely to be influenced to trust a brand.

To learn which social platforms your business should be on, read our article “Financial Services Companies: Which Social Media Platforms Should You Be On?”

Social media marketing includes any content that is released via a business’s social media channels. When it comes to a business, however, it’s not all fun and games. Crafting the perfect social media marketing strategy to fit into your larger digital marketing strategy is more complicated than posting on your own Instagram or LinkedIn.

Social media marketing is integrated and strategic. It takes hard work. Everything that pushes to social media must mirror the messages that are used throughout your business.

Social Media Analytics

Analytics are also crucial to your social media marketing.

This data can help you discover what types of posts do or don’t do well and why. With this data, social media marketers can better tailor their strategies for their business’s benefit.

Digital Storyteller is Here to Help

We know, there is a lot that goes into a successful digital marketing strategy. At Digital Storyteller, we like to think of your digital marketing strategy as a giant system of gears working together. Content is at the heart of this system and drives all of the marketing components like SEO, SEM, social media marketing, and so on.

The system would fail without each gear in place. So, how does your digital marketing strategy measure up? Read on to learn how to measure the success of your digital marketing strategy. You might be surprised by how your business is really doing.

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What is the ROI for Organic Marketing

ROI of organic marketing

ROi for organic content marketing

Read more
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How to Record a Great Zoom Testimonial

girl sitting at desk on zoom

The cat’s out of the bag. Video is the hottest media source out there right now—and therefore, should be an integral part of your digital marketing strategy.

The challenge that many business owners face, however, is not having the bandwidth or the knowledge on how to record quality video without breaking the bank. (No, you don’t have to pay a professional videographer for three hours of in-person recording…)

If you want to connect with your prospects, you have to use video. So, how can you do it yourself? Here are some suggestions on how to get the most out of a video that is recorded over Zoom, in-person, or even on an iPhone:

The Set-Up

Lighting, sound, and positioning are important. Here are some valuable, simple tips regarding each element.

  1. Make sure light comes from in front of you, not behind. A big window showcasing a garden behind you might serve as a lovely Zoom backdrop, but without lighting on your face, you’ll be washed out.
  2. Give yourself some space around your head. Frame yourself from mid-bicep up with a hand’s width of headroom above your head.
  3. Sit a little lower than the camera. There is a reason selfies are always up at a 45º angle—and while that’s a little extreme, a shot from below is rarely flattering.
  4. Give yourself some depth of field. Leave room behind you, it’s visually more interesting than a blank wall a foot behind you.
  5. When possible, forego the zoom background for something real. Unless you have piles of boxes or a messy bed, a real background looks better. Not going to work for you, we recommend one of these virtual zoom backgrounds. (Plus, they’re free!)
  6. If you have a lavalier mic or a stationary mic, use it. If you don’t, make sure the birds chirping, car horns tooting, and leaf blower blowing in the background is as muted as possible.

The Attire

Dress to the nines! Well, not quite to the nines… But you should certainly look presentable!

The Trunk Club recommends that you choose your meeting wardrobe the same as you would for an in-person work meeting or job interview.

Dress and prepare yourself as you would if you were meeting a prospect for a 9:00 am meeting in the office. 

Men, a collared shirt; ladies, a nice top. Do your hair and—if you choose—makeup.

What to Say in a Video Testimonial

This is where we find our clients get the most tripped up. Firstly, you want to showcase happy customers and success stories of yours. Why? You can build trust in a video testimonial by discussing your ideal client’s pain points and describing how your product or service helped them.

Here are a few examples of what to say in a video testimonial:

Start with your name, your company, and a brief description of what you do. For example: “Hi, I’m John Doe, founder of Awesome Company and we are a full-service Original Equipment Manufacturer located in Orange County, CA.”

State the “before.” “When we first met Brent at Innovative Capital, we had been looking for financing for a large equipment purchase to increase our manufacturing capacity in our Santa Ana Warehouse.”

State the problem.“We’d been to our regular business bank but, because of other debt and a sharp downturn in 2020 revenue, we were not able to secure the funds the old-fashioned way.”

Explain what the person you’re doing the video testimonial for offers. “We were referred to Innovative Capital by our Bank to help out. They said that Brent knew all about any kind of lending that you can think of.”

Tell the solution. “The whole process took about five weeks from the first meeting to funding. First, they got a ton of information about the company, historical and projected data, and put together a package that he was able to bring to a number of different lending institutions and funds… We couldn’t believe it when he came back with four options each with varying terms and rates after just 10 days.”

Explain how the solution helped you. “Without his help we would have spent countless hours going to banks, jumping through hoops only to get a loan that we couldn’t possibly benchmark against other offers. Brent helped us review the terms and rates and choose the funding source that suited our needs best.”

Share the final result—how did it impact your life and/or business? “We probably saved the business by getting this done so fast.”

How Long Should a Video Testimonial Be? 

No more than three minutes. We believe 90 seconds is best!

Final Tips for Recording Your Video Testimonial

  1. Know what you’re going to say but do NOT write a script. Actors spend a lifetime getting really good at seeming natural while saying memorized lines. The truth is, you will not seem natural and, since this is a genuine message, authenticity is important. 
  2. Make notes, don’t write a script. It’s OK to look down, but do not look off of the screen where your camera sits.
  3. Talk to someone specific.
  4. Don’t look at yourself in the camera. We can tell when people are looking at themselves.
  5. It doesn’t have to be perfect. Don’t record a ton of takes. If you stumble, that’s OK. That’s how people talk in real life (and we want you to come off like a real person, not a perfect, shiny robot!)
  6. It’s not that deep. It shouldn’t hurt, take forever, or be super stressful. 
  7. Have fun! Tell a short story and say thank you. Know that video helps people connect with businesses by increasing trust and reducing stranger danger.
  8. BEWARE OF THE BAD CAMERA ANGLE… Here, our kick*ss Founder and Chief Creative Officer, Amanda Rogers, is here to demonstrate…

A Final Word

There you have it! All of the tools to set yourself up for success when recording a Zoom testimonial for prospective customers to view. Interested in learning more? Read on to hear about the variety of different video types available for your business to record.

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Don’t Be Scared of AI: A Marketer’s Guide to Overcoming Fear and Maximizing Potential

AI has been making waves in recent months, with advancements in technology fueling discussions and piquing interest across various industries. From sophisticated writing assistants to innovative image editors, it feels like AI is everywhere. But for many marketers, diving into the world of AI can feel a bit daunting.

Questions start swirling: “Will our content sound too robotic if we use AI?” or “Can people tell if our blogs were written by a machine?” It’s natural to have these concerns when you’re thinking about bringing AI into your marketing game.

But we’re here to tell you – don’t be scared of AI, embrace it. AI isn’t here to take over our jobs—it’s here to make them easier. Sure, there might be a learning curve, but once you get the hang of it, AI can be a game-changer for your marketing strategy. 

So, let’s tackle those worries head-on and see how we can make AI work for us, not against us.

AI Can Get You 60% of the Way There

Let’s address the elephant in the room: the fear of sounding robotic or artificial. It’s a valid concern, but AI isn’t here to replace human creativity entirely. At Digital Storyteller, we’ve found that AI can take us about 60% of the way. It helps us generate ideas, outlines, and even assists in rewriting awkward sentences.  But, we still need writers to edit, fact check, and make everything sound human. 

Insider tip: Also have your writers double check for words that are especially known to be AI. Our running list includes words such as: landscape, demystify, realm, unveil,  crucial, and ending with “in conclusion.” Now that we told you the insider secret, see how many blogs begin with “In the complex landscape of…” 

How AI Can Streamline the Writing Process

Writing can be a time-consuming process, but with the help of AI, we can streamline various aspects of content creation to make it more efficient and effective.

Topic Generation

Gone are the days of staring at a blank page with no idea where to start with topics for blogs. How do we begin writing with the AI process at Digital Storyteller? We enter data and generate a list of potential topics. From there, we can propose multiple options to our clients or choose the strongest topics ourselves.

Improving Research

AI-powered tools can quickly gather and analyze vast amounts of data from various sources, providing writers with valuable insights and information to support their writing. For example, AI can scan through relevant articles, studies, and industry reports to gather data on a specific topic, saving writers hours of manual research time.

Enhancing Creativity

AI can enhance creativity by generating creative ideas, suggesting unique angles, and providing inspiration for engaging content topics. By analyzing existing content and identifying patterns, AI can propose innovative approaches to storytelling and content creation, helping writers overcome creative blocks and generate fresh ideas.

Automating Repetitive Tasks

Tasks like formatting, proofreading, and fact-checking can be automated using AI, freeing up writers’ time to focus on more high-level aspects of content creation. AI-powered tools can automatically correct grammar and spelling errors, ensure consistency in writing style and tone, and even suggest improvements to sentence structure and clarity.

Challenges with AI and How to Overcome Them

As beneficial as AI can be in streamlining the writing process, there are also challenges that businesses may face when implementing AI-powered tools. 

However, with the right strategies and approaches, these challenges can be overcome.

Adoption and Integration

One of the primary challenges is the adoption and integration of AI technology into existing workflows. Many businesses may be hesitant to embrace AI due to concerns about complexity, cost, or resistance to change. To overcome this challenge, it’s essential to provide training and support to employees, clearly communicate the benefits of AI, and gradually integrate AI tools into existing processes.

Quality Control

Another challenge is ensuring the quality and accuracy of content generated by AI. While AI can assist in generating ideas and content, it’s crucial to maintain human oversight to ensure that the content aligns with brand standards, is factually accurate, and resonates with the target audience. Implementing quality control measures, such as manual review and editing, can help maintain the integrity of the content.

Creativity and Originality

AI-generated content may sometimes lack creativity and originality, leading to generic or uninspired writing. To overcome this challenge, businesses should use AI as a tool to supplement human creativity rather than replace it entirely. By combining AI-generated ideas with human creativity and expertise, businesses can produce more engaging and impactful content that resonates with their audience.

Ethical Considerations

Ethical considerations, such as bias in AI algorithms or concerns about data privacy, can also pose challenges when using AI in content creation. It’s essential for businesses to prioritize transparency, accountability, and ethical AI practices to ensure that AI-powered tools are used responsibly and ethically. This may involve regular audits of AI algorithms, data privacy protections, and ongoing monitoring of AI-generated content.

By addressing these challenges proactively and implementing best practices, businesses can leverage AI effectively to streamline the writing process, improve content quality, and drive greater success in their marketing and communication efforts.

Final Notes

By capitalizing on the benefits of AI in marketing while remaining mindful of the implementation challenges, businesses can unlock new opportunities, drive growth, and stay ahead in their industry.
Interested in finding out more? Read on to learn about the ROI of organic digital marketing (yes, it can be measured!) Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

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Why Do You Need Video in Your Digital Marketing Strategy?

girl on video using camera on tripod to build her digital marketing strategy

Are you a business owner? If the answer is yes, please tell us you’re incorporating video into your digital marketing strategy… If you’re not, you’re missing out on a huge opportunity. 

Why? Because video is crucial to showcasing your brand and ultimately, getting more clients. And what business owner doesn’t want more clients? After you’re done with this article, circle back to find out how to attract the right clients.

But for now, we’ve got Andrew Marr, Owner and CEO of Digital Storyteller on camera to discuss the importance of using video in your digital marketing strategy.

Let’s hear what this ranting Scot has to say.

Why is Video Important to My Digital Marketing Strategy?

So, why is video important? At Digital Storyteller, we love our metrics and statistics. (Our awesome SEO manager, Devin Aubert, however, is on another level when it comes to statistics love!)

This considered, we thought we’d demonstrate the importance and popularity of video with some stats from Techjury. Let’s take a look at the booming industry. Did you know…

  • “Video is the number 1 source of information for 66% of people.
  • Over 500 million people watch Facebook videos every day.
  • More than 75% of all video views come from mobile devices.
  • The global video market was valued at $39.61 billion in 2018…” (Imagine where it’s at now!?)
  • “YouTubers upload 300 hours of video content to the platform every minute.
  • 93% of businesses gain new customers as a result of branded video content.”

The point is so many individuals watch videos nowadays.

In fact, our owner and CEO Andrew admits to watching at least 50 to 100 short videos a day through Facebook, Instagram, and LinkedIn. Hey, it’s where his enjoyment sits!

But it’s not just cute puppy videos that grab his attention, Andrew reminds us.

“I learn from video. Most clients in the financial services world, the clients that we work with, have a hard time with video, and understandably so…”

Why? Truth is, it’s hard to sit in front of the camera and talk, especially about ourselves!

Today, Andrew says, your digital marketing strategy must include not only long-form blogs, newsletters, white papers, etc. but also videos. Why? If not, you’re missing out on a huge group of viewers, and therefore, prospects.

How Can I Get Started?

So, if you’re a business owner, you might be wondering… “How do I get started with this video stuff?”

Don’t worry, you don’t have to reinvent the wheel.

All you need in terms of video length is 30 seconds to a minute.

“But what do I talk about?!” Don’t worry—Think about the questions you receive over and over as a business owner.

For Andrew, these questions include the following:

  • Why should I outsource my marketing?
  • How long does it take to see an ROI when it comes to organic marketing?
  • Why does Digital Storyteller specialize in financial services?
  • How much does your marketing cost?
  • What is organic content marketing?

So, think: What are the five main recurring questions you get? Then, sit down and answer those questions.

Make your videos short and to the point.

If you’re not answering a question that you frequently get from clients, consider telling a story instead. You can tell a story about…

  • How your business helped a client
  • Someone on your team

You can even ask a client to record a video testimonial for you if you’re not quite ready to jump in front of the camera yourself! Here’s how to ask for a client testimonial.

Still Not Convinced?

Video is social media’s favorite form of content right now. By using video, you will increase your traffic, up your engagement, AND people will simply get to know you better by seeing your face, hearing you talk, and getting to know your personality!

Read on for more information about boosting your engagement via video in our article “Want to Connect with Your Prospects? Use Video.”

How to Record a Great Video

Need more guidance? Not sure what to wear in the video? Or, how to position your camera? Read our article “How to Record a Great Zoom Testimonial” for all the answers you seek.

PS: These tips apply just as well to non-Zoom video recordings! Happy recording!

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