At Google’s recent Marketing Live event, the tech giant flaunted its strides in generative artificial intelligence (AI).  According to data BrightEdge, “An estimated 84% of queries on Google Search will be boosted by generative AI, eventually impacting more than $40 billion per year in ad revenue.”  Yep, you heard that right.  This is a big f*cking deal for Google, marketers, and users alike.

But amidst all the hype, many businesses and marketers are left scratching their heads, asking, “What the heck is Google up to with AI now? What’s in store for me?”

Let’s dive into what we know for now.

First, Let’s Talk Google’s AI Overviews

Before we dive into the exciting world of AI ads, let’s discuss Google’s latest innovation: AI Overviews. You might have already spotted these summaries at the top of your search engine results pages (SERPs). They’re hard to miss and look a little something like this:

So Google is rolling out new tools for marketers, but the real headline? Ads are about to slide right into those AI Overviews you’ve been seeing at the top of your search results.

Now, these AI Overviews have had their fair share of critics, but Google’s not backing down. They’re betting big on AI-driven search, and they want advertisers to hop on board for the ride. Picture this: you’re searching for tips on removing wrinkles from clothes, and alongside those quick answers, you’ll spot ads for wrinkle-release products from top brands, seamlessly integrated into your search experience.

But that’s not all. Google’s revving up the shopping game with some seriously smart features. Think virtual try-ons and 3D views powered by—you guessed it—generative AI. So, when users browse “summer tops,” they might stumble upon an ad for the perfect blouse from Levi’s, complete with options for different sizes, models, and even body types.

And it’s not stopping there. Google’s exploring all sorts of innovative uses for generative AI in advertising. Take storage space, for example. Imagine users snapping a few pics of your living room and getting personalized ads for the perfect storage unit—all thanks to smart tech making ads more personalized and helpful than ever.

Now that we’ve covered what these changes will look like for consumers, let’s chat about what marketers can expect.

What Marketers Can Expect with AI-powered Ads with Google SGE

Let’s hear what Google has to say about these changes for marketers:

“These new experiences will make Search smarter and simpler, and Search will continue to be a jumping-off point to the best of the web, including your business.” This indicates a significant evolution in Search, with implications for businesses and advertisers.” 

The introduction of the Search Generative Experience (SGE) within Search Labs is particularly intriguing. This feature will serve as a platform for accessing Google Search experiments. Google demonstrated that ads will now appear both above and below this new experience.

Just like other digital advertising platforms, Google is pushing advertisers to embrace generative AI for creating ads. They’re making it easier for advertisers to stick to strict brand guidelines by allowing custom colors, fonts, and specific image references in Performance Max campaigns. Plus, Google is beefing up its AI-powered image editing tools, letting marketers seamlessly add new elements like a classy oil painting to their ads.

But here’s the catch: generative AI works best with top-notch inputs and careful monitoring. Google is launching Google Ads Data Manager to help small businesses manage their data better. This tool is designed to assist advertisers in handling various data sources and vendors more efficiently. With this move, Google is making AI-powered advertising more accessible and manageable for everyone.

According to Marketing Dive, “Healthcare, e-commerce and B2B technology industries are estimated to be impacted the most by the technology.”

How can marketers respond to Google SGE? Let’s take a look at some options.

Impact of Google SGE on Search Ads and Marketing Strategies

The introduction of Google SGE is set to shake up search ads and the wider world of digital marketing. With its advanced search capabilities, ads can now be finely tuned to match both the keywords and the context in which they appear. This level of detail means we can create ad campaigns that really speak to each individual user, potentially boosting conversion rates and the overall effectiveness of our online advertising efforts.

For marketers, this means a change in approach is needed. We have to think not just about the keywords themselves but also about the reasons behind a search when crafting our ads. It also puts a greater emphasis on producing top-notch content that genuinely aligns with the interests and needs of the user. As SGE makes search smarter, simplistic or generic ads won’t cut it anymore. Audiences now expect ads that are highly relevant and personalized to them.

Further, the real-time performance analysis and adjustment capabilities of Google SGE will allow us to fine-tune our advertising strategies more efficiently. By making smart use of these new tools, we can ensure our ads not only hit the mark but do so in a way that’s both resource-efficient and highly impactful.

Need Help with Your Marketing?

If you’re eager to stay ahead in digital marketing and make the most of the latest technologies like Google SGE, reach out to Digital Storyteller.

As a digital marketing agency, we know firsthand the challenges and opportunities that businesses face when it comes to budgeting and executing effective marketing campaigns.

We bring fresh, innovative ideas from our kick-a** creative team, all rooted in a relationship built on trust. Because that’s the essence of digital marketing – it’s not just about numbers and algorithms; it’s about connecting with your audience authentically and leaving a lasting impact.

Interested in learning more about us? Let’s chat.

Then, read on to learn The Four Main Types of Ads and What Works for B2B Businesses.

AI has been making waves in recent months, with advancements in technology fueling discussions and piquing interest across various industries. From sophisticated writing assistants to innovative image editors, it feels like AI is everywhere. But for many marketers, diving into the world of AI can feel a bit daunting.

Questions start swirling: “Will our content sound too robotic if we use AI?” or “Can people tell if our blogs were written by a machine?” It’s natural to have these concerns when you’re thinking about bringing AI into your marketing game.

But we’re here to tell you – don’t be scared of AI, embrace it. AI isn’t here to take over our jobs—it’s here to make them easier. Sure, there might be a learning curve, but once you get the hang of it, AI can be a game-changer for your marketing strategy. 

So, let’s tackle those worries head-on and see how we can make AI work for us, not against us.

AI Can Get You 60% of the Way There

Let’s address the elephant in the room: the fear of sounding robotic or artificial. It’s a valid concern, but AI isn’t here to replace human creativity entirely. At Digital Storyteller, we’ve found that AI can take us about 60% of the way. It helps us generate ideas, outlines, and even assists in rewriting awkward sentences.  But, we still need writers to edit, fact check, and make everything sound human. 

Insider tip: Also have your writers double check for words that are especially known to be AI. Our running list includes words such as: landscape, demystify, realm, unveil,  crucial, and ending with “in conclusion.” Now that we told you the insider secret, see how many blogs begin with “In the complex landscape of…” 

How AI Can Streamline the Writing Process

Writing can be a time-consuming process, but with the help of AI, we can streamline various aspects of content creation to make it more efficient and effective.

Topic Generation

Gone are the days of staring at a blank page with no idea where to start with topics for blogs. How do we begin writing with the AI process at Digital Storyteller? We enter data and generate a list of potential topics. From there, we can propose multiple options to our clients or choose the strongest topics ourselves.

Improving Research

AI-powered tools can quickly gather and analyze vast amounts of data from various sources, providing writers with valuable insights and information to support their writing. For example, AI can scan through relevant articles, studies, and industry reports to gather data on a specific topic, saving writers hours of manual research time.

Enhancing Creativity

AI can enhance creativity by generating creative ideas, suggesting unique angles, and providing inspiration for engaging content topics. By analyzing existing content and identifying patterns, AI can propose innovative approaches to storytelling and content creation, helping writers overcome creative blocks and generate fresh ideas.

Automating Repetitive Tasks

Tasks like formatting, proofreading, and fact-checking can be automated using AI, freeing up writers’ time to focus on more high-level aspects of content creation. AI-powered tools can automatically correct grammar and spelling errors, ensure consistency in writing style and tone, and even suggest improvements to sentence structure and clarity.

Challenges with AI and How to Overcome Them

As beneficial as AI can be in streamlining the writing process, there are also challenges that businesses may face when implementing AI-powered tools. 

However, with the right strategies and approaches, these challenges can be overcome.

Adoption and Integration

One of the primary challenges is the adoption and integration of AI technology into existing workflows. Many businesses may be hesitant to embrace AI due to concerns about complexity, cost, or resistance to change. To overcome this challenge, it’s essential to provide training and support to employees, clearly communicate the benefits of AI, and gradually integrate AI tools into existing processes.

Quality Control

Another challenge is ensuring the quality and accuracy of content generated by AI. While AI can assist in generating ideas and content, it’s crucial to maintain human oversight to ensure that the content aligns with brand standards, is factually accurate, and resonates with the target audience. Implementing quality control measures, such as manual review and editing, can help maintain the integrity of the content.

Creativity and Originality

AI-generated content may sometimes lack creativity and originality, leading to generic or uninspired writing. To overcome this challenge, businesses should use AI as a tool to supplement human creativity rather than replace it entirely. By combining AI-generated ideas with human creativity and expertise, businesses can produce more engaging and impactful content that resonates with their audience.

Ethical Considerations

Ethical considerations, such as bias in AI algorithms or concerns about data privacy, can also pose challenges when using AI in content creation. It’s essential for businesses to prioritize transparency, accountability, and ethical AI practices to ensure that AI-powered tools are used responsibly and ethically. This may involve regular audits of AI algorithms, data privacy protections, and ongoing monitoring of AI-generated content.

By addressing these challenges proactively and implementing best practices, businesses can leverage AI effectively to streamline the writing process, improve content quality, and drive greater success in their marketing and communication efforts.

Final Notes

By capitalizing on the benefits of AI in marketing while remaining mindful of the implementation challenges, businesses can unlock new opportunities, drive growth, and stay ahead in their industry.
Interested in finding out more? Read on to learn about the ROI of organic digital marketing (yes, it can be measured!) Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

So, it’s finally happening—everyone’s dusting off their business cards, polishing their pitches, and diving back into in-person events. But wait a minute… Do you find yourself staring at a pile of outdated materials from 2019 and wondering how to make your presence felt in this brave new world?

Don’t worry –  marketing has your back! In fact, it’s here to support your in-person events in more ways than you think. 

Amanda Rogers, Owner and Chief Creative Officer, and Andrew Marr, Owner and CEO, dive into all the details in the video below:

Let’s dive into the exciting ways marketing can elevate your event game and make you stand out like never before.

How Can Digital Marketing Support In-person Events?

Let’s explore how digital marketing can take your event strategy to the next level:

Digital Promotion: Broadcasting Your Presence

Digital marketing serves as the megaphone for your in-person event, spreading the word through invitations, reminders, and social media posts. It ensures your entire network knows you’ll be at the conference or booth, inviting them to swing by and join in.

Personalized Outreach: Targeted Communication

In addition to broad promotion, digital marketing enables personalized outreach. It segments distribution lists to send tailored invitations to key individuals, ensuring they feel valued and informed about your special event or booth presence.

Post-Event Follow-Up: Maintaining Connections

Once the event is over, digital marketing doesn’t leave attendees hanging. It facilitates post-event follow-ups, seamlessly integrating contacts into your CRM and initiating drip campaigns to nurture ongoing relationships. This ensures you stay connected and don’t lose touch with valuable leads.

Design Excellence: Professional Presentation

Your marketing agency, like ours at Digital Storyteller, provides essential design support, creating polished visual assets such as pull-up banners, tent folds, and tablecloths. These materials ensure you appear professional and prepared, ready to make a strong impression at your event. 

Live Engagement: Interactive Experiences

Digital marketing doesn’t just stop at promotion; it can enhance engagement during the event itself. Live streaming, interactive polls, and social media engagement can create real-time connections with both attendees and those who couldn’t make it in person. This dynamic interaction adds depth to your event, making it memorable and fostering a sense of community among participants.

Data Insights: Informed Decision Making

One of the most powerful aspects of digital marketing is its ability to provide comprehensive data analytics. By leveraging tools like Google Analytics or social media insights, you can gather valuable data on attendee demographics, engagement levels, and content performance. These insights enable you to make informed decisions for future events, refining your strategies to better meet the needs and interests of your audience.

Content Amplification: Extending Reach

Beyond the event itself, digital marketing extends the lifespan of your content and messaging. Through blog posts, email newsletters, and social media recaps, you can amplify the impact of your event by reaching those who couldn’t attend in person. This not only maximizes your ROI but also keeps your brand top-of-mind long after the event has ended.

Community Building: Nurturing Relationships

In today’s interconnected world, building a community around your brand is essential for long-term success. Digital marketing provides avenues for ongoing engagement with event attendees, fostering a sense of belonging and loyalty. From online forums to exclusive content offerings, you can continue to nurture relationships with your audience, turning one-time event attendees into loyal advocates for your brand.

Integration with Sales: Driving Conversions

Ultimately, the goal of any marketing effort is to drive conversions and generate revenue. Digital marketing seamlessly integrates with your sales process, providing valuable leads and insights that can be leveraged to close deals. By aligning your marketing and sales efforts, you can maximize the ROI of your in-person events and ensure they contribute directly to your bottom line.

Any Questions?

The goal of an outsourced digital marketing agency is to understand your business and your brand voice to then let the world know how awesome you are.

We start every engagement with a Brand Storytelling Session where we identify your unique brand voice. Then, our team uses bi-weekly client calls, and shared content calendars to make sure you know what’s happening.

We’ll bring you fresh ideas from our kick-a** creative team from a relationship built on trust. Because that’s the beauty of digital marketing.

Download our Ultimate Guide to B2B Marketing for Financial Services Companies here (yes, you’ll want to check this out).

For those who are interested in learning more about the difference between outsourced marketing and in-house marketing, read on here.

Welcome to the ultimate guide on how to make the LinkedIn algorithm work for you! If you want to improve your LinkedIn game and ensure that your posts get seen by the right people, you’re in the right place. And to sweeten the deal, we’ve got a free download at the end of this blog post (you’re welcome.) 

In this guide, we’ll cover everything you need to know about the LinkedIn algorithm. We’ll explain how LinkedIn categorizes posts, how to avoid being flagged as spam, and how to achieve high-quality status. We’ll also share tips on how to make the most of the golden hour, when to post, how to encourage engagement, and what not to do.

By the end of this guide, you’ll have a solid understanding of how the LinkedIn algorithm works and be equipped with the knowledge to take your LinkedIn game to the next level. So, let’s get started!

When you post, LinkedIn puts it in one of three categories.

These categories are: 

  • ​​Spam
  • Low quality
  • High quality

How to Avoid Being Categorized as Spam

So, how can you avoid being flagged as spam? It’s easy, just follow these simple tips:

  • Use good grammar
  • Limit the number of links in your post
  • Tag no more than five people
  • Avoid posting too frequently (wait at least three hours between posts)
  • Don’t use engagement bait (like asking for likes, comments, or follows)
  • Avoid using hashtags like “follow,” “comment,” or “like.”

But, How Do You Achieve High-quality Status? 

That’s where things get tricky. Here are a few things to keep in mind:

  • Only tag people who you know will respond to your post
  • Use around three hashtags, with one being broad, one slightly more niche, and the last very niche (for example: “#socialmedia,” “#b2bsocialmedia”)
  • Format your post for readability
  • Focus on niche topics instead of broad ones
  • Encourage engagement by asking questions
  • Avoid using outbound links (put them in the comments)
  • Use strong keywords to help your post get discovered.

LinkedIn Golden Hour

What’s the deal with golden hour, you ask? It’s not just a trendy Instagram filter – it’s the first hour after you drop a post on LinkedIn. And trust us, you want to make that hour count. 

LinkedIn measures the initial engagement to see if it’s worthy of moving on into other people’s feeds. If your post does well in the first hour, it’s much more likely to do well all day, week, or month. 

In other words, if you can generate some buzz in that first hour, you’re on your way to LinkedIn fame and fortune. But if crickets are chirping during the golden hour, it’s like your post has been condemned to social media purgatory. So don’t waste your time on lackluster posts – give them the golden hour treatment they deserve!

Let’s talk LinkedIn Golden Hour Do’s and Don’ts

Not sure where to start? We got you covered. 

Do’s

  • Post when your followers are most active online to increase the chances of them seeing it.
  • Get people talking by asking a question or encouraging discussion in the comments.
  • Boost your post’s visibility by engaging with other posts around the same time you share yours.
  • Stick to a consistent posting schedule so your followers know when to expect new content from you.
  • And most importantly, don’t forget to respond to anyone who engages with your post. It’s the polite thing to do!

Don’ts

  • Set it and forget it! Make sure to return to your post and engage with any comments.
  • Tag more than one person unless you’re confident at least one will respond within an hour.
  • Refrain from editing your post once it’s up. I’ve noticed this tends to weaken its reach.

If people are liking, commenting on or sharing your post,  you’ll make it through to the next filter (and appear in more feeds!)

So, you’ve made it past the first filter – congratulations! But your journey to world domination on LinkedIn is far from over. The next step is to get people to like, comment, and share your post. Think of it like getting a stamp of approval from your audience. The more love you get, the more likely you are to appear in even more feeds. Keep ’em engaged, folks!

If people mark it as spam, hide it from their feed, or just ignore it, LinkedIn is going to penalize your content.

To avoid having your content penalized by LinkedIn, it’s important to create high-quality content that resonates with your audience. This means knowing your target audience, understanding what they want to see, and crafting posts that meet their needs. It’s also important to avoid using spammy tactics like engagement bait or excessive tagging. Instead, focus on creating engaging and valuable content that encourages likes, comments, and shares. 

As long as it keeps getting engagement, your post stays in the mix and continues to be distributed in the feed.

On LinkedIn, there are three key factors that influence what appears in your feed. 

  1. Personal connections: To determine which posts are most personally related to members, LinkedIn considers factors such as who you work with/have worked with and who you’ve interacted with before.
  2. Interest relevance: The LinkedIn algorithm evaluates what groups you’re in, the hashtags, people, and pages you follow, and also looks at the language of the post, as well as the companies, people, and topics mentioned in it.
  3. Engagement probability: The algorithm evaluates the likelihood that you will share, comment, or react to a post, and takes into account timely feedback to content creators. The quicker a post starts raking in interactions, the more likely LinkedIn is to include it in the feeds of others. The more you interact with others daily, the more people will engage back, and the more likely you’ll be seen in other people’s feeds.

Final Thoughts

In conclusion, understanding the LinkedIn algorithm is crucial for anyone looking to increase their visibility on the platform. The algorithm evaluates factors such as engagement probability, interest relevance, and personal connections to determine the relevance of content to its audience. By following the do’s and don’ts of the golden hour and creating high-quality content that encourages likes, comments, and shares, LinkedIn users can boost their engagement and increase their chances of appearing in more feeds.

Want to optimize your business’s LinkedIn page but not sure where to start? Download our freebie, here.
Read on to learn how to leverage your business using LinkedIn. Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

How They Work Together

The world of digital marketing is constantly evolving. (We know you know this because we remind you of this in nearly every piece of content we push out!) There are, however, a handful of tried and true marketing efforts under the larger umbrella term of ‘digital marketing.’

Because let’s be honest, not all marketing efforts are created equal. Here we will discuss the top seven categories of digital marketing and how they work together. These seven categories of digital marketing are fundamental to the success of your business’s content marketing strategy.

So, let’s get started.

Content Marketing

First, what is content marketing? Content marketing is the bread and butter of what we do at Digital Storyteller.

Content marketing is “a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience—and, ultimately, to drive profitable customer action,” as put by the Content Marketing Institute.

Today, the traditional sales pitch style of marketing is decreasing in value every day. Instead, content marketing approaches prospective clients by providing useful, relevant content to help solve problems or answer questions. Furthermore, content marketing aims to build trust with your prospective clients rather than simply complete a sale. 

Effective content marketing utilizes the “creating and sharing [of] relevant articles, videos, podcasts, and other media.”

This type of marketing helps to establish expertise and increase brand awareness. The goal is to make sure your business is at the top of your prospect’s mind when the time to purchase a product or service comes.

Search Engine Optimization (SEO)

SEO is another crucial pillar in terms of your digital marketing strategy. SEO, in simple terms, is what allows your content to be found.

For our friends who love definitions, SEO, according to Moz, is “the practice of increasing the quantity and quality of traffic to your website through organic search engine results.” SEO is how marketers tailor their content to appeal to search engines like Google, Yahoo!, and Bing.

For example, you might search ‘affordable chardonnay near me’ on Google. The way that Google then provides results based on your search is determined by SEO. SEO is the tool that tells Google, “Hey! This is what information my website has, this is what I’m talking about, and these are the types of people that would find my website interesting!”

One of our favorite SEO tools to use at Digital Storyteller is Semrush. Semrush is an online tool that collects research on your business’s SEO, pay-per-click (PPC), content, and social media efforts. It can also help you identify keywords you are currently ranking for or targeting.

If you didn’t know, information about ranking keywords is critical to making your way up the Google Search Engine Results Page (SERP).

For more on all things SEO, check out this article for 10 tips to maximize your SEO efforts, this article we wrote on why SEO is important, or one of our more recent articles on how to effectively combine SEO and content marketing!

Search Engine Marketing (SEM)

Parallel to SEO, we have SEM. You guessed it, another crucial piece of digital marketing.

SEM stands for Search Engine Marketing, which is, according to Optimizely, “a digital marketing strategy used to increase the visibility of a website in search engine results pages (SERPs).”

In the past, SEM typically encompassed both organic and paid search. Today, however, it almost exclusively refers to paid search advertising.

SEM is “the act of using paid strategies to increase search visibility.” Every day, businesses pay big money for their ads to rank first on search engine results pages. Hint: You can tell when businesses are using SEM by the bold “Ad” text that accompanies a search result.

SEO, SEM, why so many acronyms?! While these two may seem like the same thing, they are actually quite different. Learn more about the difference between the two in this article.

Email Marketing

Email marketing is not dead. It has, however, become increasingly difficult to grab the attention of clients and prospects through their inboxes.

Email marketing, as defined by MailChimp, is “a form of direct marketing as well as digital marketing, that uses email to promote your business’s products or services.”

Email marketing can be used to promote your latest items and offers, or it can assist with lead generation, brand awareness, relationship building, and customer engagement. 

The biggest challenge with email marketing is breaking through the noise. The best email marketing experts:

  • Craft compelling campaigns
  • Understand optimal audience outreach
  • And analyze customer interactions and data

Email marketing software companies, including HubSpot, Campaign Monitor, Constant Contact, and more, help perfect your email marketing campaigns by providing automated email workflow options as well as in-depth email marketing data (i.e. open rates and click-through rates).

Data Analytics

Marketing without data is merely speculation—a guessing game of what you hope will land with your prospects and clients.

At Digital Storyteller, we recognize that data is a crucial part of your digital marketing strategy. When it comes to our analyses, we use Google Analytics (primarily for website data), Semrush (for keyword analytics), and additionally Metricool (to look at social media performance).

Design and Website

As far as design goes, making sure your brand is consistent across all digital and print platforms helps clients and prospects recognize your brand immediately. 

Contrary to popular belief, design—whether for marketing collateral, social media, or a website—is more than just pictures and drawings. Venture and Grow state, “Graphic design is the art of communication that requires creativity and a systematic plan to solve a problem or achieve specific objectives.”

So, what makes effective design in digital marketing?

Effective graphic design “highlight plans to discover what makes [content] genuinely stand out and get shared.”

Additionally, top-notch design helps:

  • Build trust
  • Increase brand awareness
  • Influence the customer decision-making process

Don’t underestimate this component’s power in your digital marketing strategy. After all, you could have amazing content that gets swept under the rug because of poor presentation.

Speaking of design, let’s take a moment to chat about your website. Your business’s site isn’t just an opportunity to showcase your branding and design. Whether or not your site is easy to navigate and structured properly has a huge influence on how (and IF) clients and prospects will interact with your brand.

So, take a minute to ask yourself these questions: Is my website easy to navigate? Is it nice to look at? Does it lead people on a journey to find out more about my business?

Social Media Marketing

Of course, social media is a huge pillar in your digital marketing strategy. The platforms that you use (and that are essential to your digital marketing strategy) depend heavily on your target audience. Ask yourself where your prospects spend the most time, and where they are most likely to be influenced to trust a brand.

To learn which social platforms your business should be on, read our article “Financial Services Companies: Which Social Media Platforms Should You Be On?

Social media marketing includes any content that is released via a business’s social media channels. When it comes to a business, however, it’s not all fun and games. Crafting the perfect social media marketing strategy to fit into your larger digital marketing strategy is more complicated than posting on your own Instagram or LinkedIn.

Social media marketing is integrated and strategic. It takes hard work. Everything that pushes to social media must mirror the messages that are used throughout your business.

Social Media Analytics

Analytics are also crucial to your social media marketing.

This data can help you discover what types of posts do or don’t do well and why. With this data, social media marketers can better tailor their strategies for their business’s benefit.

Digital Storyteller is Here to Help

We know, there is a lot that goes into a successful digital marketing strategy. At Digital Storyteller, we like to think of your digital marketing strategy as a giant system of gears working together. Content is at the heart of this system and drives all of the marketing components like SEO, SEM, social media marketing, and so on.

The system would fail without each gear in place. So, how does your digital marketing strategy measure up? Read on to learn how to measure the success of your digital marketing strategy. You might be surprised by how your business is really doing.

sign pointing one way to b2b marketing and the other way to b2c marketing

Business-to-business (B2B) companies know that their business-to-consumer (B2C) counterparts invest thousands in marketing every month and see great ROI.

Yet, B2B companies consistently underperform when adopting the same strategies as those consumer-facing brands.

WHY? Because (shocker!) B2B marketing is different from B2C marketing.

In this article, we will highlight the differences between B2B marketing vs. B2C marketing, as well as why we start with organic content long before we encourage our clients to invest in pricey ad campaigns.

What is B2B Marketing?

Business-to-business marketing, more commonly known as B2B marketing, is the process of selling products or services to other businesses. This can include anything from office supplies to software, to industrial equipment.

B2B marketing is usually more complex than B2C marketing, as it involves more decision-makers and requires a deeper understanding of the needs of businesses. 

Moreover, B2B marketing budgets are usually larger than B2C marketing budgets, as businesses have more money to spend on products and services.

What is B2C Marketing?

Business-to-consumer marketing, or B2C marketing, is the process of selling products or services to consumers. This can include anything from clothing to cosmetics, to appliances.

B2C marketing is typically more focused on emotion and creating a personal connection with consumers, while B2B marketing is more focused on logic and rational decision-making.

B2C marketing often has a shorter sales cycle than B2B marketing, as businesses take less time to make decisions about purchases.

What’s the Difference Between B2B vs B2C Marketing?

So, what’s the difference between B2B and B2C marketing? Here are a few key points to recap:

  • B2B marketing is usually more complex than B2C marketing, as it involves more decision-makers and requires a deeper understanding of the needs of businesses.
  • B2C marketing is typically more focused on emotion and creating a personal connection with consumers, while B2B marketing is more focused on logic and rational decision-making.
  • B2B marketing often has a longer sales cycle than B2C marketing, as businesses take more time to make decisions about purchases.
  • B2B marketing budgets are usually larger than B2C marketing budgets, as businesses have more money to spend on products and services.

Why Do We Focus on B2B Clients at Digital Storyteller?

At Digital Storyteller, we focus on marketing for B2B financial services companies

Why? Because we recognized a need and a gap in industry offerings. After all, there are plenty of agencies out there who spend their time on biotech, startups, and influencer marketing—but not a lot who spend their time with financial services.

We love to focus on this niche—using the “Digital Storyteller Hierarchy of Marketing”—because it’s a competitive and unique industry to market for.

Those in the financial services industry navigate the difficult terrain of regulatory and compliance hurdles while seeking to successfully market their products and services. This considered, it’s essential that financial services companies seek out the right marketing for their businesses.

Interested in learning more? Read on in “The Importance of Digital Marketing for Financial Services.”

A Final Word

So, there you have it! A brief overview of the difference between B2B marketing and B2C marketing. Keep these key points in mind when planning your marketing strategy, and you’ll be sure to appeal to the right audience.

Interested in finding out more? Read on to learn about the ROI of organic digital marketing (yes, it can be measured!) Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

girl on video using camera on tripod to build her digital marketing strategy

Are you a business owner? If the answer is yes, please tell us you’re incorporating video into your digital marketing strategy… If you’re not, you’re missing out on a huge opportunity. 

Why? Because video is crucial to showcasing your brand and ultimately, getting more clients. And what business owner doesn’t want more clients? After you’re done with this article, circle back to find out how to attract the right clients.

But for now, we’ve got Andrew Marr, Owner and CEO of Digital Storyteller on camera to discuss the importance of using video in your digital marketing strategy.

Let’s hear what this ranting Scot has to say.

Why is Video Important to My Digital Marketing Strategy?

So, why is video important? At Digital Storyteller, we love our metrics and statistics. (Our awesome SEO manager, Devin Aubert, however, is on another level when it comes to statistics love!)

This considered, we thought we’d demonstrate the importance and popularity of video with some stats from Techjury. Let’s take a look at the booming industry. Did you know…

  • “Video is the number 1 source of information for 66% of people.
  • Over 500 million people watch Facebook videos every day.
  • More than 75% of all video views come from mobile devices.
  • The global video market was valued at $39.61 billion in 2018…” (Imagine where it’s at now!?)
  • “YouTubers upload 300 hours of video content to the platform every minute.
  • 93% of businesses gain new customers as a result of branded video content.”

The point is so many individuals watch videos nowadays.

In fact, our owner and CEO Andrew admits to watching at least 50 to 100 short videos a day through Facebook, Instagram, and LinkedIn. Hey, it’s where his enjoyment sits!

But it’s not just cute puppy videos that grab his attention, Andrew reminds us.

“I learn from video. Most clients in the financial services world, the clients that we work with, have a hard time with video, and understandably so…”

Why? Truth is, it’s hard to sit in front of the camera and talk, especially about ourselves!

Today, Andrew says, your digital marketing strategy must include not only long-form blogs, newsletters, white papers, etc. but also videos. Why? If not, you’re missing out on a huge group of viewers, and therefore, prospects.

How Can I Get Started?

So, if you’re a business owner, you might be wondering… “How do I get started with this video stuff?”

Don’t worry, you don’t have to reinvent the wheel.

All you need in terms of video length is 30 seconds to a minute.

“But what do I talk about?!” Don’t worry—Think about the questions you receive over and over as a business owner.

For Andrew, these questions include the following:

  • Why should I outsource my marketing?
  • How long does it take to see an ROI when it comes to organic marketing?
  • Why does Digital Storyteller specialize in financial services?
  • How much does your marketing cost?
  • What is organic content marketing?

So, think: What are the five main recurring questions you get? Then, sit down and answer those questions.

Make your videos short and to the point.

If you’re not answering a question that you frequently get from clients, consider telling a story instead. You can tell a story about…

  • How your business helped a client
  • Someone on your team

You can even ask a client to record a video testimonial for you if you’re not quite ready to jump in front of the camera yourself! Here’s how to ask for a client testimonial.

Still Not Convinced?

Video is social media’s favorite form of content right now. By using video, you will increase your traffic, up your engagement, AND people will simply get to know you better by seeing your face, hearing you talk, and getting to know your personality!

Read on for more information about boosting your engagement via video in our article “Want to Connect with Your Prospects? Use Video.

How to Record a Great Video

Need more guidance? Not sure what to wear in the video? Or, how to position your camera? Read our article “How to Record a Great Zoom Testimonial” for all the answers you seek.

PS: These tips apply just as well to non-Zoom video recordings! Happy recording!

tracking marketing kpis

SEO, CTA, KPI … The list of terms you need to know for your marketing strategy seems to go on and on. We’re here to help break it down and make it easy for you to understand. Keep reading for our full guide to marketing key performance indicators (KPIs).

What is a KPI?

KPI stands for key performance indicator. They are a way to measure performance over time. Following certain metrics over time can help your business reach milestones, gauge processes, and provide insight to make better business decisions. 

What Marketing KPIs Should You Track?

Tracking the right key performance indicators can provide a holistic view of how  your business is performing. 

We, like Semrush, believe that these are some of the best KPIs you should be tracking:SEO KPIs

  1. Conversions: How many of your site visitors are qualified leads? How many of them convert to closed sales? 
  2. ROI: Return on investment is a metric that tells you how profitable an investment is/was, in this case, likely how profitable your marketing investment was.
  3. Organic Visibility: How are people finding your site? Are you showing up through organic search?
  4. Organic Sessions: How many users are finding your site through an organic search? 
  5. Bounce Rate: How quickly are users leaving your site after visiting? If your site is not user-friendly, loads slowly, or doesn’t provide the information your users are looking for, they might exit the site after viewing only a single page. 
  6. Average Time on Page: How long are your users spending on your site pages? Pages with more content, such as blogs or videos, typically tend to drive longer time on-page.
  7. Organic CTR (click-through rate): Does your site have clear calls to action (CTAs)? How often are users clicking buttons or links on your site? Which buttons/links are you driving them to click?
  8. Backlinks: Sites with higher authority are more likely to see increased backlinks. If your site provides valuable, authoritative information that users find helpful, and useful, they may be more likely to link to it from their own sites. This helps drive referral traffic to your site and continues to support authority improvements. 
  9. Keyword rankings: Keyword rankings are the primary driver of organic search traffic. Targeting specific keywords relevant to what your business does is critical to increasing organic search traffic. It’s important to track keywords in two ways: total ranking keywords, and keyword ranking positions. 
  10. Branded vs. Non-Branded Traffic: Branded keywords are directly related to your unique business. For our brand, this would include keywords such as “Digital Storyteller,” “Digital Storyteller marketing agency,” “Andrew Marr,” etc. Non-branded keywords are those that your site ranks for that are not specific to you, such as “digital marketing,” “social media management,” and “search engine optimization.”
  11. Page Speed: Page speed is a huge determinant of how your site performs. According to backlinko, the average page loading speed is 10.3 seconds on desktop and 27.3 seconds on mobile. If your site takes longer than this to load, chances are your user won’t wait and will instead visit a competitor’s site instead. Safe to say we’ve become a pretty impatient society … 
  12. Coverage Issues: Performing site audits can ensure that your site is functioning properly and that Google is indexing and reading your site as it should be. Google Search Console is a critical tool in identifying coverage issues and can help you solve any issues that you find.  

How to Develop your Marketing KPI Strategy

Your business’ marketing KPI strategy should be unique to your business needs. Sure, you can glean ideas from other similar business models, but tailor yours to help guide you where you want to go. 

Here are a few tips on how to develop your marketing KPI strategy.

  1. Define your KPIs- Which specific KPIs will your business track? How will you collect the data and how often will you track shifts? 
  2. Use the SMART Method- KPIs should be Specific, Measurable, Attainable, Realistic, and Time-Bound. For example, “Onboard 7 new clients in the next 12 months.”
  3. Keep your KPIs clear- Your team should understand your KPIs and how to act on them to make decisions that ultimately lead to reaching your goals.
  4. Revisit your plan- Sometimes plans need to change. Revisit your KPI strategy to make sure the strategy is still working for you. Maybe you need to adjust a few action items based to keep propelling forward in the right direction. 
  5. Don’t overdo it with KPIs- Try to avoid doing too much, too quickly. With access to a plethora of data, it can be easy to try to measure every little thing. We recommend using the information to stay on track with your most important targets- however you define them. This will help you avoid KPI overload. 

See an example below of how we at Digital Storyteller keep track of the important KPIs to our business strategy.

man using a phone

Frequently, our clients ask us, “Should I ask for testimonials?” or, “Do people even read testimonials?” and, “Should we do video testimonials?”

The short answer to all of these questions is… YES!

The bottom line is that we receive a lot of questions around the idea of other people (past or current clients!) talking about what you do as a business and how you help people.

So, how do you request a client testimonial? Listen to our CEO, Andrew Marr, speak more about how to ask for a video testimonial.

Why Are Testimonials Important? 

Don’t lie, you’ve spent time on Yelp or scoured Google reviews… The truth is, as we all know it, a review can make or break someone’s decision to partner with your business.

Use this fact to your advantage. This means you should showcase clients you’ve helped and those you’ve created great partnerships with (because your business is awesome!)

Collecting and displaying testimonials for the world to see helps prospects know how great it is to work with you. After all, Boast found that 72% of consumers say positive testimonials help increase their trust in a business.

Testimonials are powerful, and video testimonials are especially imperative to tell the story of how you helped people.

Many of us grew up in a culture of not asking for help and not talking about ourselves. Video testimonials, however, go against the grain.

When you ask a client to contribute a testimonial for your business, what you’re essentially asking is, “Please, will you talk about us? Will you talk about how we helped you?”

(Hint: These questions are super consequential to those reading—or watching—your testimonial!)

Different questions you can ask your clients to help guide the testimonial are:

  • How did we solve a problem for you?
  • How did we help you save money?  
  • What was working with us like?
  • Why do you like working with us?
  • How can others benefit from partnering with us?

If you ask your client for a video testimonial, remind them that it doesn’t need to be very long at all. Ideally, the video should be very short, 30 seconds to one minute. Keep it straight to the point.

The clients might need some coaching, but it’s very easily done.

Lucky for you, we have an entire article that you can send to your clients to prep them titled, “How to Record a Great Zoom Testimonial.” Check it out!

Once you have the video, put it everywhere. We recommend testimonials live on your website, in blog posts, on LinkedIn, and more. Tell the world how you help people. Hell, shout it from the rooftops!

We’re sure that the clients that you did help will be more than happy to do this for you. 

The Right Way to Ask for Client Testimonials

Don’t make things complicated. It’s just five simple steps.

  1. You have to ask for a testimonial to get one. Think about it… When was the last time you gave a testimonial unprompted? You can ask clients whom you’ve partnered with for years, a new client who is excited to partner with you, the list goes on!
  1. Create an easy form fill for your clients to fill out their experience with you. Strike while the iron’s hot and ask for the testimonial during or right after the conclusion of your partnership (these days you can also ask for a testimonial through a short text message).
  1. Offer an incentive. Think outside of the box of gifts! An incentive can be more brand recognition on your website.
  1. Post the testimonial (with a nice headshot) on your website. 
  1. Check out our testimonials page on our website for more inspiration. 
Digital Marketing Team optimizing marketing for business

How do you know if you need a digital marketing agency? The simple answer is: if you’re ready to focus on your business and do what you do best. Then, you can let a marketing agency do what they do best- help market your business. 

There are, however, more signs that your business is ready to partner with an outsourced marketing agency. 

1. You have a Reactive, Not a Proactive Marketing Plan 

Yes, there is a time and a place for a reactive strategy, but that time and place is not with your marketing. Why? Because reactive marketing doesn’t work. It’s a band-aid for a long-term problem. 

It usually sounds like this… “Oh s**t, we don’t have any holiday posts scheduled for tomorrow!” and/or “We need more leads, ASAP!” Last-minute posts made hastily are more prone to contain errors or be off-brand. 

At Digital Storyteller, we help create a proactive marketing plan for our clients through our content calendar that details an entire month’s worth of content.  This accessible and downloadable template can be customized to fit each client’s needs. It also helps our team stay aligned with deliverables. 

Need a Thanksgiving post? Boom added to the calendar. Celebrating an employee’s birthday? Bam! Added to the calendar. 

Trust us, this content calendar is the best thing since sliced bread. 

2. You’re Not Focused on Search Engine Optimization (SEO)

Are you focused on Search Engine Optimization (SEO)? If not, how are people supposed to find you in the black hole of Google?


Amazing blog posts paired with a stunning website can only get you so far without SEO. SEO is how you can tailor your content to rank for search engines like Google. For an in-depth review of SEO, read our article here.  

When you use SEO consistently and throughout your content and social media, you’ll see organic growth, keyword ranking, and a higher authority score. Hint- it’s what we see with our clients when we apply these same methods. 

3. Your Content Isn’t Consistent 

Be honest with yourself: Is your business posting content consistently? That could look like weekly blog posts, and at least 3 social posts a week. It won’t cut it anymore to post on social media when you feel like it. In today’s market, your audience is looking at how active you are. 

Posting consistent content helps build a better experience for your customers by building credibility and trust. You are seen as an authority in your field as well as a resource for people to go to. 

The audience we’ve built at our digital marketing agency knows to expect to see a new article a week along with social posts on our different social media platforms.

4. You’re Not Posting on Your Social Media Platforms 

Now that you know you need to post consistent content, let’s discuss where you should be posting this regular content. 

As an organic digital marketing agency, we believe in the value of blog posts on your business’ website. Each week, we announce our new blog post on social media platforms that work best for us: LinkedIn, Facebook, and Instagram. To find out which social media platforms your business should be on, read here.

We also use these social platforms to post relevant content that add value to our audience. Sometimes, we like to have a little fun with our social posts (okay maybe most of the time we do!)  

You’re Not Optimizing for Mobile

It’s 2022, everyone uses their phones for everything- unless somehow you managed to survive this long with just a flip phone. 

Everything you do, from emails, blog posts, website builds and social posts should be optimized for mobile. Think about it, we all live on our phones. According to research from Oberlo, 63% of Google’s United States organic search traffic came from a mobile device. 

It’s time to get with the times and be as mobile-friendly as possible. If not, you may lose customers who are frustrated with navigating something that is non-mobile friendly. 

A Final Note

If you find yourself committing one or more of these marketing no-nos, it’s a sign that it’s time for you to partner with a digital marketing agency. An outsourced partner has the resources to help your business grow, rank, find leads, and establish yourself as an authority in your field. 


Read on to learn about more benefits of outsourced marketing.

person using laptop on email with email icons popping up

So, you’re a business owner, and your email marketing strategy sucks. It might be ineffective for a number of reasons. Perhaps:

  • Your business doesn’t have the bandwidth to have a consistent email marketing strategy
  • Creative copy isn’t your forte and your emails are boring
  • Or, you didn’t even know you were supposed to be focused on email marketing! (Of course, you have a lot of other things going on while running a business…)

Regardless of what the reason may be, poor email marketing isn’t going to cut it anymore. So, let’s talk about how to fix your email marketing.

What is Email Marketing?

Email marketing, according to Mailchimp, is “a form of marketing that can make the customers on your email list aware of new products, discounts, and other services.”

Why Is Email Marketing Important?

Email marketing is extremely important for your business. However, promoting products, discounts, and services isn’t the only thing email marketing is used for.

Email marketing is a great way to:

  • Incentivize customer loyalty
  • Educate your audience on the value of your brand
  • Keep clients and prospects engaged between purchases

And yet, according to Inc., 60% of small business owners don’t use email marketing. What a shame!

What Platform Can I Use for My Email Marketing?

There are a TON of platforms you can use in crafting a killer email marketing strategy. At Digital Storyteller, we work with a number of different customer relationship management (CRM) softwares to design, build, and optimize our clients’ email marketing strategies, including:

  • Hubspot
  • Constant Contact
  • Salesforce
  • Pardot
  • Campaign Monitor
  • Stripo

And that’s just the tip of the iceberg!

How We Create Kicka** Emails

Let’s take your email marketing strategy from meh to awesome! Let’s start off with an example.

Our Most Recent Email Workflow

So, we know we previously mentioned all of the different CRMs you can use… But, it’s not all about the software you use. In fact, what’s IN the email and as well as the CADENCE of your emails is more important than anything.

Here’s a sneak peek into an email workflow Digital Storyteller recently launched for ourselves. It’s a “prospect workflow,” a series of emails are sent to prospective clients to accomplish a specific goal (i.e. onboarding a service or purchasing a product). For us, in this case, it’s to onboard a new content client!

Below is a screenshot of the first email in our prospect email marketing series. The subject line was: “Why Would You Outsource Your Marketing?”

Digital Storyteller email marketing

This email received GREAT feedback, with over 600 opens and 48.6% of people read the email (“read,” according to HubSpot, is defined as contacts who have “opened and viewed [the email] for eight or more seconds”).

People responded directly to the number and we got some prospecting calls on the calendar as a result. Why?

  • The email was FUNNY (in our brand voice!)
  • It was punchy yet informative
  • It provided a call to action (“Find out more”)

Emails will look different for everyone as far as brand voice and what your call to action is (depending on what you’re trying to get the reader to do), but here’s what every email should include.

What Every Successful Email Should Include

There are a few elements to consider when crafting awesome emails. (No, it’s not as easy as just slapping something together! Well, it is… But that wouldn’t provide a great ROI, would it?)

Define Your Target Audience

A majority of cold emails get ignored.

This considered, the first thing you need to do is define your target audience. This concept goes further than just creating a list of who your ideal clients are.

You need to understand your target audience at their core. In our prospect email workflow at Digital Storyteller, we used a combination of Andrew Marr’s (the Owner and CEO of Storyteller!) existing LinkedIn database as well as the LinkedIn connections from his Kennected sequence (Kennected is a LinkedIn automation, messaging, and outreach tool that we use) to increase response rates.

Connecting with people prior to emailing them adds a human touch and is a great strategy to practice.

Read on to learn more about how to attract the ideal client.

Catchy Subject Line

For a cold email to get read, you need a catchy subject line.

Your subject line needs to be descriptive, short, and something your ideal client would want to open. Examples of subject lines that have worked for us?

One time we titled a prospect email “We think our clients are sexy…” And boy, was this email a wild success! People were shocked, and of course, opened the email… which then said:

“Get your mind out of the gutter – we mean we think our clients’ businesses (financial services) are sexy… At Digital Storyteller, we work exclusively with financial services companies. It’s our bread and butter.”

Now, we get that this type of subject line won’t work for everyone (we’re Jesters!) – but it works for our brand voice.

At Digital Storyteller, we believe marketing without a brand voice is like a margarita without tequila… Learn more about the importance of brand voice.

Preview Text

Preview text is the words that show up next to or beneath the email subject. It’s a sneak peek of the coming email. And do you know how important it is? Research shows that 24% of people look at preview text before deciding to open and read an email. So, use it to your advantage!

Personalization

Personalizing an email goes beyond just adding your prospect’s first name to the greeting or subject line.

According to Campaign Monitor, “personalization is when marketers use subscriber data within their email content to make the content feel tailor-made for the individual.” And the result? Personalization “is proven to increase open rates and drive revenue by as much as 760%.” Wowza!

You can take advantage of this by:

  • Adding your recipient’s name
  • Selecting images based on data and customer profiles
  • Personalizing offers and product recommendations
  • Mentioning a mutual friend or contact
  • Mentioning something your prospect has done in the world recently (i.e. business move, family trip, a conference they’ve spoken at, etc.)

Add a Strong Call to Action

Make it easy for your prospect to understand what you’re asking of them. Do you want them to follow you on social media? Do you want them to download a free PDF or brochure? Always be sure to add a clear, strong call to action (CTA).

Follow Up

When it comes to email marketing, it’s not a one-and-done thing. In other words, you need to include follow-up emails!

Not sure what this looks like? Get in touch with us today to learn more about mapping out your email workflows.

A Final Word

So, to recap, email is not dead and is very much a crucial part of your marketing strategy. With that being said, however, we know cold emailing isn’t easy—which is why we’re here to help. Interested in learning more about how we help our clients? Read on to see how we shorten sales cycles for our clients (using email marketing and more!)

person holding their phone at desk using linkedin application

LinkedIn is more than just a place for inspirational quotes and flexing your job experience… This platform—primarily used for professional networking and career development—is also a great place to leverage your business.

The best part? You don’t have to rely solely on paid advertising when it comes to LinkedIn! (That’s a win in our book). While organic marketing on LinkedIn takes more time and effort, the results are well worth the investment.

Interested in learning more? Here are our best tips on how to leverage your business using LinkedIn.

What is Organic LinkedIn Marketing?

First, what is organic LinkedIn marketing? Simply put, organic LinkedIn marketing is your ability to reach a desired target audience without using paid ads or marketing (i.e. no pay-per-click, also known as PPC).

Now, let’s dive into how to do it.

Connect with Individuals in Your Industry

When it comes to organic marketing, it’s absolutely essential that you have a social element driving your marketing efforts.

This means making connections with individuals who are in similar industries and/or positions (aka individuals who will actually care about the information you put out!)

Why? Your content will resonate even deeper with these connections.

So, how do you start building your network? The search bar on LinkedIn is a great tool that can help build connections. Using the search bar, you can search for:

  • People
  • Companies
  • Groups
  • Posts
  • And more!

Don’t Shy Away from Thought Leadership

LinkedIn is known for rewarding those who engage in thought leadership. But what is thought leadership? Thought leadership is defined as “the expression of ideas that demonstrate you have expertise in a particular field, area, or topic.”

Use your industry knowledge to your advantage; become a thought leader! This effort can have an even bigger impact if you’ve grown your social network intentionally as mentioned above (this means all the right people will see your awesome insights!)

Use Video Content to Your Advantage

We’ve said it a million times over… Video content is GOLDEN—especially in today’s day and age! Why? Video is a great attention grabber. Plus, it keeps things authentic and personable!

Think: Would you rather read 300 words on a page or watch a real person speak for one minute on camera? We’d choose the latter. So, use video content you have to your advantage on LinkedIn.

Interested in learning more? Read on in our article “Want to connect with your prospects? Use video.”

Don’t Be Afraid to Engage

You want people to engage with your content, right? So, don’t be afraid to do the same… Practice what you preach!

Next time you’re scrolling through LinkedIn, consider: Is there a piece of content that you think your audience would like? If so, share it and add some of your insights or thoughts in the caption. Have you enjoyed something that someone posted? Let them know in their comments!

Comments and reshares are a fantastic opportunity to showcase your own expertise while also getting your business’s name out there.

Use Hashtags

Just like any other form of social media, hashtags are a great tool you should be taking advantage of on LinkedIn. Using hashtags can increase your chances of showing up on someone’s feed as well as the ability to be found by search.

For example, in a piece on the importance of SEO and content marketing, hashtags might include #SEO #ContentMarketing #DigitalMarketing #Marketing and so on.

Let People Know You’re on LinkedIn

Shout it from the rooftops! People should know what social media platforms your business is on. Let people know that you’re on LinkedIn by cross-promoting it on your other profiles (i.e. Instagram, TikTok, Twitter, Facebook, Pinterest, etc).

Define and Maintain Your Brand Voice

Every brand has its own unique voice. At Digital Storyteller, we believe that each of our clients has a primary and secondary brand voice, split 90% to 10%. The 12 brand archetypes are as old as Greek tragedy (sadly, we can’t take credit for making them up…) and include:

  • The Innocent
  • Everyman
  • Hero
  • Outlaw
  • Explorer
  • Creator
  • Ruler
  • Magician
  • Lover
  • Caregiver
  • Jester
  • Sage

Want an example or two? Harley Davidson is a great example of an outlaw brand voice, whereas Disney is the magician archetype. An example of a ruler is Rolex; Chanel would be a lover.

Make sense? Not quite? Read on to learn more about our unique Brand Storytelling Sessions that we conduct to define brand voice.

Post Consistently

No one wants to follow an account that posts for Thanksgiving and then not again until Christmas. Make sure that you’re posting consistently to LinkedIn (and all of your social media platforms, for that matter!)

To reap the rewards of organic content marketing, you have to be consistent. At Digital Storyteller, we estimate that it takes between six to 12 months to see the results of organic marketing. This is why so many people today decide to go the paid route instead… They are impatient and in search of a quick fix.

Our best advice? Whether you’re posting once a day or once a week, create a content calendar and stick to it.

Don’t worry – We’ve made it easy for you. Click the link below to download our full content calendar template!

Download our FREE Content Calendar Template

Still feeling overwhelmed? Reach out to our team today! When you partner with Digital Storyteller, you gain access to an entire team of marketing experts at a fraction of the cost. Think content specialists, a client success manager, graphic design team, social media team, SEO specialists, and more!

Want to learn more about what a partnership looks like? Read on to learn what to expect when working with an outsourced digital marketing agency (including how much it costs!)

girl sitting at desk on zoom

The cat’s out of the bag. Video is the hottest media source out there right now—and therefore, should be an integral part of your digital marketing strategy.

The challenge that many business owners face, however, is not having the bandwidth or the knowledge on how to record quality video without breaking the bank. (No, you don’t have to pay a professional videographer for three hours of in-person recording…)

If you want to connect with your prospects, you have to use video. So, how can you do it yourself? Here are some suggestions on how to get the most out of a video that is recorded over Zoom, in-person, or even on an iPhone:

The Set-Up

Lighting, sound, and positioning are important. Here are some valuable, simple tips regarding each element.

  1. Make sure light comes from in front of you, not behind. A big window showcasing a garden behind you might serve as a lovely Zoom backdrop, but without lighting on your face, you’ll be washed out.
  2. Give yourself some space around your head. Frame yourself from mid-bicep up with a hand’s width of headroom above your head.
  3. Sit a little lower than the camera. There is a reason selfies are always up at a 45º angle—and while that’s a little extreme, a shot from below is rarely flattering.
  4. Give yourself some depth of field. Leave room behind you, it’s visually more interesting than a blank wall a foot behind you.
  5. When possible, forego the zoom background for something real. Unless you have piles of boxes or a messy bed, a real background looks better. Not going to work for you, we recommend one of these virtual zoom backgrounds. (Plus, they’re free!)
  6. If you have a lavalier mic or a stationary mic, use it. If you don’t, make sure the birds chirping, car horns tooting, and leaf blower blowing in the background is as muted as possible.

The Attire

Dress to the nines! Well, not quite to the nines… But you should certainly look presentable!

The Trunk Club recommends that you choose your meeting wardrobe the same as you would for an in-person work meeting or job interview.

Dress and prepare yourself as you would if you were meeting a prospect for a 9:00 am meeting in the office. 

Men, a collared shirt; ladies, a nice top. Do your hair and—if you choose—makeup.

What to Say in a Video Testimonial

This is where we find our clients get the most tripped up. Firstly, you want to showcase happy customers and success stories of yours. Why? You can build trust in a video testimonial by discussing your ideal client’s pain points and describing how your product or service helped them.

Here are a few examples of what to say in a video testimonial:

Start with your name, your company, and a brief description of what you do. For example: “Hi, I’m John Doe, founder of Awesome Company and we are a full-service Original Equipment Manufacturer located in Orange County, CA.”

State the “before.” When we first met Brent at Innovative Capital, we had been looking for financing for a large equipment purchase to increase our manufacturing capacity in our Santa Ana Warehouse.”

State the problem.We’d been to our regular business bank but, because of other debt and a sharp downturn in 2020 revenue, we were not able to secure the funds the old-fashioned way.”

Explain what the person you’re doing the video testimonial for offers. “We were referred to Innovative Capital by our Bank to help out. They said that Brent knew all about any kind of lending that you can think of.”

Tell the solution. “The whole process took about five weeks from the first meeting to funding. First, they got a ton of information about the company, historical and projected data, and put together a package that he was able to bring to a number of different lending institutions and funds… We couldn’t believe it when he came back with four options each with varying terms and rates after just 10 days.”

Explain how the solution helped you. “Without his help we would have spent countless hours going to banks, jumping through hoops only to get a loan that we couldn’t possibly benchmark against other offers. Brent helped us review the terms and rates and choose the funding source that suited our needs best.”

Share the final result—how did it impact your life and/or business? “We probably saved the business by getting this done so fast.”

How Long Should a Video Testimonial Be? 

No more than three minutes. We believe 90 seconds is best!

Final Tips for Recording Your Video Testimonial

  1. Know what you’re going to say but do NOT write a script. Actors spend a lifetime getting really good at seeming natural while saying memorized lines. The truth is, you will not seem natural and, since this is a genuine message, authenticity is important. 
  2. Make notes, don’t write a script. It’s OK to look down, but do not look off of the screen where your camera sits.
  3. Talk to someone specific.
  4. Don’t look at yourself in the camera. We can tell when people are looking at themselves.
  5. It doesn’t have to be perfect. Don’t record a ton of takes. If you stumble, that’s OK. That’s how people talk in real life (and we want you to come off like a real person, not a perfect, shiny robot!)
  6. It’s not that deep. It shouldn’t hurt, take forever, or be super stressful. 
  7. Have fun! Tell a short story and say thank you. Know that video helps people connect with businesses by increasing trust and reducing stranger danger.
  8. BEWARE OF THE BAD CAMERA ANGLE… Here, our kick*ss Founder and Chief Creative Officer, Amanda Rogers, is here to demonstrate…

A Final Word

There you have it! All of the tools to set yourself up for success when recording a Zoom testimonial for prospective customers to view. Interested in learning more? Read on to hear about the variety of different video types available for your business to record.

scrolling on instagram burgers in background

Social media algorithms, we’ve written about them before. It seems, however, that with every month, week, and sometimes daily, Instagram is implementing new changes.

Instagram has recently implemented a number of changes to its algorithm that have crashed engagement across nearly all accounts.

The most common complaints we hear? “I never see my friends’ posts anymore,” “I think I’m shadowbanned…” “My engagement sucks lately.”

We’ve heard it all and we feel your pain! Let’s talk about some of the recent changes Instagram has implemented and address some of these concerns.

What’s Going on with The Instagram Algorithm?

What better way to dissect the algorithm than to look at a blog post that Adam Mosseri, head of Instagram, wrote titled “Shedding More Light on How Instagram Works”?

Most importantly, Mosseri wrote that one of the main misconceptions about Instagram is the existence of “The Algorithm.”

“Instagram doesn’t have one algorithm that oversees what people do and don’t see on the app,” says Mosseri. “We use a variety of algorithms, classifiers, and processes, each with its own purpose.”

There’s a ton more good stuff and information on how the Instagram algorithm works (or lack of!) in the actual article, so check that out if you’re interested.

For now, let’s talk about some of the recent changes Instagram has implemented that might affect your content being seen or not.

Chronological order is back!

It’s about time! Instagram’s @Creators account finally announced the return of chronological order.

Back in the day—in 2010, to be exact—the Valencia filter ran rampant and the app itself looked like a neutral-toned vintage camera. Moreover, your home page was a single stream of photos that were sorted in chronological order.

Viewing posts in chronological order, however, was a feature that was removed in 2016. If you ask some, this choice nearly started WW3 (Just kidding … Kindof).

But flash forward to today, it’s back!

“You’ve been asking, and we’ve been listening! 👀” is what @creators captioned the announcement.

Following and Favorites

Instagram decided to take things a step further.

Instead of reverting back to solely chronological order, Instagram now offers three options to view your feed:

  • Home
  • Favorites
  • Following

Here is a brief description of what makes each different.

Home: According to @creators, “home” refers to the feed you’ve gotten used to. This feed will “remain a mix of content from people you follow, recommended content you may like, and more.” Home will remain your default view when you first open the app.

Favorites: Your “favorites” feed will show you the latest posts “from a list of up to 50 specific accounts that you choose.” This might include your best friends, favorite creators (including Digital Storyteller of course), or other favorite accounts that you follow.

Following: Just as it sounds—the “following” feed will show you posts from only accounts that you follow.

Are You Using All of Instagram’s Features?

Over the past five years, Instagram has launched a ton of new features, including reels, stories, IGTV, and even shopping.

We’ve noticed that sometimes it feels like Instagram either rewards or punishes accounts based on your usage of the app as a whole. The bottom line? Instagram wants you to use and try all of its features. 

Depending on your business or goals, your digital marketing strategy might include a combination of:

  • Standard posts
  • Reels
  • Stories
  • IGTV videos
  • Shoppable posts

Consistency is Key

The algorithm favors consistency and patterns. Find out when your target audience is most active, and tailor your posting schedule toward that. At Digital Storyteller, we do this with ease using the scheduling platform, Metricool. Of course, there are various alternative scheduling platforms and tools that can be used similarly as well.

A Quick Rundown of Each Social Media Platform

Lastly, it’s important to know which social media channels are best suited to help you attain the unique needs and goals of your business. That’s why we’re sharing a brief rundown of what each platform can be used for when it comes to your business. So, what the heck does each of them do? Speed round, go!

Instagram

Instagram is great for building engagement and sharing culture. That means taking pictures of your team at events, showing off your pets, and happy hours and posting them!

When an Instagram user visits a business’ Instagram, they want to see the people behind the business. Show them who they get to work with when they decide to buy your product or become a client.

Facebook

Facebook is for your grandma… Just kidding, kind of!

Facebook, in the business world, is a largely pay-to-play platform. In simple terms, if you’re not putting money behind your Facebook efforts, chances are not many people will see your content. Boosting a specific post to your Facebook audience can attract thousands of impressions, whereas organic content doesn’t typically reach the same levels of performance.

(Please note: We’re not suggesting that you dedicate your entire marketing budget to your Facebook page, but putting $50 behind a post here or there can significantly support your Facebook performance).

LinkedIn

LinkedIn is a professional platform, which means it’s probably not the best-suited platform to share your family photos or pictures from your latest island vacation.

LinkedIn is a great platform to help you build authority and build a professional network. Chances are, LinkedIn is your best bet if you’re looking to identify qualified leads via social media. It’s also a great way to gather expertise from established experts in your industry.

Twitter

In a nutshell, Twitter is for politics, news, and funny one-offs (think: memes, GIFs, recaps of the Oscars…)

A Final Word

We know that managing your business’s social media presence can be a lot to keep track of on top of running your business. That’s why we recommend you pass on the work of crafting a killer digital marketing plan to our team of experts at Digital Storyteller.

Not ready to make the jump yet? Let’s get REEL instead! Check out this article on how Instagram reels support your social media strategy. Then, shoot us a message.

How to attract the right client

So, you’re a business owner looking to get more clients? (Trust us, you’re not the only one!)

Every business owner ever:

But hold on – before you go all Heidi Klum on us and start looking to get MORE clients… Have you taken a minute to consider how to attract the right clients? Yes, the right clients. After all, you don’t want to be marketing your products and/or services to every person you walk by…

Not sure where to start? Lucky for you, we’ve got Andrew Marr, CEO and Owner of Digital Storyteller on camera to chat about how to attract the right clients.

Let’s see what he has to say.

Who is Your Ideal Client?

Clients, for any business owner, are obviously extremely important. Without clients, you’d have no business! (But you already knew that).

This considered, building a successful business and getting more clients is most likely one of your primary goals as a business owner.

Before we jump the gun and talk about getting more clients, however, it’s important to first discuss who the right clients are for you. How can you attract the right clients to your business?

Identifying the Perfect Client

The question isn’t, “Do you want more clients?” Of course, you do! The number one thing is, have you identified your perfect client?

Then, after you’ve identified your ideal client, think: Are you willing to create strategies around that particular client?

Our Perfect Client at Digital Storyteller

At Digital Storyteller, we focus on marketing for financial services companies. The realm of financial services ranges from commercial insurance to wealth advisories, commercial real estate firms, the list goes on.

While we love whisky, chardonnay, puppies, and tacos, we don’t market for companies that have anything to do with these elements. Why not? Because we’ve identified our perfect client (financial services clients) and unfortunately, whisky, chardonnay, puppies, and tacos have nothing to do with this industry (a little sad, right?)

We know it’s difficult not to accept whatever business walks through the door. It’s important, however, to hone in on who your ideal client is and not accept anyone else apart from this target audience.

So, to attract more clients, you have to first, figure out who your perfect client is. Put your energy and resources into that.

Interested in meeting one of our ideal clients? Check out this spotlight we did on our client Frank Crivello, founder and CEO of SBMA Benefits.