Tag Archive for: digital marketing

Welcome to the ultimate guide on how to make the LinkedIn algorithm work for you! If you want to improve your LinkedIn game and ensure that your posts get seen by the right people, you’re in the right place. And to sweeten the deal, we’ve got a free download at the end of this blog post (you’re welcome.) 

In this guide, we’ll cover everything you need to know about the LinkedIn algorithm. We’ll explain how LinkedIn categorizes posts, how to avoid being flagged as spam, and how to achieve high-quality status. We’ll also share tips on how to make the most of the golden hour, when to post, how to encourage engagement, and what not to do.

By the end of this guide, you’ll have a solid understanding of how the LinkedIn algorithm works and be equipped with the knowledge to take your LinkedIn game to the next level. So, let’s get started!

When you post, LinkedIn puts it in one of three categories.

These categories are: 

  • ​​Spam
  • Low quality
  • High quality

How to Avoid Being Categorized as Spam

So, how can you avoid being flagged as spam? It’s easy, just follow these simple tips:

  • Use good grammar
  • Limit the number of links in your post
  • Tag no more than five people
  • Avoid posting too frequently (wait at least three hours between posts)
  • Don’t use engagement bait (like asking for likes, comments, or follows)
  • Avoid using hashtags like “follow,” “comment,” or “like.”

But, How Do You Achieve High-quality Status? 

That’s where things get tricky. Here are a few things to keep in mind:

  • Only tag people who you know will respond to your post
  • Use around three hashtags, with one being broad, one slightly more niche, and the last very niche (for example: “#socialmedia,” “#b2bsocialmedia”)
  • Format your post for readability
  • Focus on niche topics instead of broad ones
  • Encourage engagement by asking questions
  • Avoid using outbound links (put them in the comments)
  • Use strong keywords to help your post get discovered.

LinkedIn Golden Hour

What’s the deal with golden hour, you ask? It’s not just a trendy Instagram filter – it’s the first hour after you drop a post on LinkedIn. And trust us, you want to make that hour count. 

LinkedIn measures the initial engagement to see if it’s worthy of moving on into other people’s feeds. If your post does well in the first hour, it’s much more likely to do well all day, week, or month. 

In other words, if you can generate some buzz in that first hour, you’re on your way to LinkedIn fame and fortune. But if crickets are chirping during the golden hour, it’s like your post has been condemned to social media purgatory. So don’t waste your time on lackluster posts – give them the golden hour treatment they deserve!

Let’s talk LinkedIn Golden Hour Do’s and Don’ts

Not sure where to start? We got you covered. 

Do’s

  • Post when your followers are most active online to increase the chances of them seeing it.
  • Get people talking by asking a question or encouraging discussion in the comments.
  • Boost your post’s visibility by engaging with other posts around the same time you share yours.
  • Stick to a consistent posting schedule so your followers know when to expect new content from you.
  • And most importantly, don’t forget to respond to anyone who engages with your post. It’s the polite thing to do!

Don’ts

  • Set it and forget it! Make sure to return to your post and engage with any comments.
  • Tag more than one person unless you’re confident at least one will respond within an hour.
  • Refrain from editing your post once it’s up. I’ve noticed this tends to weaken its reach.

If people are liking, commenting on or sharing your post,  you’ll make it through to the next filter (and appear in more feeds!)

So, you’ve made it past the first filter – congratulations! But your journey to world domination on LinkedIn is far from over. The next step is to get people to like, comment, and share your post. Think of it like getting a stamp of approval from your audience. The more love you get, the more likely you are to appear in even more feeds. Keep ’em engaged, folks!

If people mark it as spam, hide it from their feed, or just ignore it, LinkedIn is going to penalize your content.

To avoid having your content penalized by LinkedIn, it’s important to create high-quality content that resonates with your audience. This means knowing your target audience, understanding what they want to see, and crafting posts that meet their needs. It’s also important to avoid using spammy tactics like engagement bait or excessive tagging. Instead, focus on creating engaging and valuable content that encourages likes, comments, and shares. 

As long as it keeps getting engagement, your post stays in the mix and continues to be distributed in the feed.

On LinkedIn, there are three key factors that influence what appears in your feed. 

  1. Personal connections: To determine which posts are most personally related to members, LinkedIn considers factors such as who you work with/have worked with and who you’ve interacted with before.
  2. Interest relevance: The LinkedIn algorithm evaluates what groups you’re in, the hashtags, people, and pages you follow, and also looks at the language of the post, as well as the companies, people, and topics mentioned in it.
  3. Engagement probability: The algorithm evaluates the likelihood that you will share, comment, or react to a post, and takes into account timely feedback to content creators. The quicker a post starts raking in interactions, the more likely LinkedIn is to include it in the feeds of others. The more you interact with others daily, the more people will engage back, and the more likely you’ll be seen in other people’s feeds.

Final Thoughts

In conclusion, understanding the LinkedIn algorithm is crucial for anyone looking to increase their visibility on the platform. The algorithm evaluates factors such as engagement probability, interest relevance, and personal connections to determine the relevance of content to its audience. By following the do’s and don’ts of the golden hour and creating high-quality content that encourages likes, comments, and shares, LinkedIn users can boost their engagement and increase their chances of appearing in more feeds.

Want to optimize your business’s LinkedIn page but not sure where to start? Download our freebie, here.
Read on to learn how to leverage your business using LinkedIn. Then, get in touch with our team to schedule your FREE Brand Storytelling Session.

How They Work Together

The world of digital marketing is constantly evolving. (We know you know this because we remind you of this in nearly every piece of content we push out!) There are, however, a handful of tried and true marketing efforts under the larger umbrella term of ‘digital marketing.’

Because let’s be honest, not all marketing efforts are created equal. Here we will discuss the top seven categories of digital marketing and how they work together. These seven categories of digital marketing are fundamental to the success of your business’s content marketing strategy.

So, let’s get started.

Content Marketing

First, what is content marketing? Content marketing is the bread and butter of what we do at Digital Storyteller.

Content marketing is “a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience—and, ultimately, to drive profitable customer action,” as put by the Content Marketing Institute.

Today, the traditional sales pitch style of marketing is decreasing in value every day. Instead, content marketing approaches prospective clients by providing useful, relevant content to help solve problems or answer questions. Furthermore, content marketing aims to build trust with your prospective clients rather than simply complete a sale. 

Effective content marketing utilizes the “creating and sharing [of] relevant articles, videos, podcasts, and other media.”

This type of marketing helps to establish expertise and increase brand awareness. The goal is to make sure your business is at the top of your prospect’s mind when the time to purchase a product or service comes.

Search Engine Optimization (SEO)

SEO is another crucial pillar in terms of your digital marketing strategy. SEO, in simple terms, is what allows your content to be found.

For our friends who love definitions, SEO, according to Moz, is “the practice of increasing the quantity and quality of traffic to your website through organic search engine results.” SEO is how marketers tailor their content to appeal to search engines like Google, Yahoo!, and Bing.

For example, you might search ‘affordable chardonnay near me’ on Google. The way that Google then provides results based on your search is determined by SEO. SEO is the tool that tells Google, “Hey! This is what information my website has, this is what I’m talking about, and these are the types of people that would find my website interesting!”

One of our favorite SEO tools to use at Digital Storyteller is Semrush. Semrush is an online tool that collects research on your business’s SEO, pay-per-click (PPC), content, and social media efforts. It can also help you identify keywords you are currently ranking for or targeting.

If you didn’t know, information about ranking keywords is critical to making your way up the Google Search Engine Results Page (SERP).

For more on all things SEO, check out this article for 10 tips to maximize your SEO efforts, this article we wrote on why SEO is important, or one of our more recent articles on how to effectively combine SEO and content marketing!

Search Engine Marketing (SEM)

Parallel to SEO, we have SEM. You guessed it, another crucial piece of digital marketing.

SEM stands for Search Engine Marketing, which is, according to Optimizely, “a digital marketing strategy used to increase the visibility of a website in search engine results pages (SERPs).”

In the past, SEM typically encompassed both organic and paid search. Today, however, it almost exclusively refers to paid search advertising.

SEM is “the act of using paid strategies to increase search visibility.” Every day, businesses pay big money for their ads to rank first on search engine results pages. Hint: You can tell when businesses are using SEM by the bold “Ad” text that accompanies a search result.

SEO, SEM, why so many acronyms?! While these two may seem like the same thing, they are actually quite different. Learn more about the difference between the two in this article.

Email Marketing

Email marketing is not dead. It has, however, become increasingly difficult to grab the attention of clients and prospects through their inboxes.

Email marketing, as defined by MailChimp, is “a form of direct marketing as well as digital marketing, that uses email to promote your business’s products or services.”

Email marketing can be used to promote your latest items and offers, or it can assist with lead generation, brand awareness, relationship building, and customer engagement. 

The biggest challenge with email marketing is breaking through the noise. The best email marketing experts:

  • Craft compelling campaigns
  • Understand optimal audience outreach
  • And analyze customer interactions and data

Email marketing software companies, including HubSpot, Campaign Monitor, Constant Contact, and more, help perfect your email marketing campaigns by providing automated email workflow options as well as in-depth email marketing data (i.e. open rates and click-through rates).

Data Analytics

Marketing without data is merely speculation—a guessing game of what you hope will land with your prospects and clients.

At Digital Storyteller, we recognize that data is a crucial part of your digital marketing strategy. When it comes to our analyses, we use Google Analytics (primarily for website data), Semrush (for keyword analytics), and additionally Metricool (to look at social media performance).

Design and Website

As far as design goes, making sure your brand is consistent across all digital and print platforms helps clients and prospects recognize your brand immediately. 

Contrary to popular belief, design—whether for marketing collateral, social media, or a website—is more than just pictures and drawings. Venture and Grow state, “Graphic design is the art of communication that requires creativity and a systematic plan to solve a problem or achieve specific objectives.”

So, what makes effective design in digital marketing?

Effective graphic design “highlight plans to discover what makes [content] genuinely stand out and get shared.”

Additionally, top-notch design helps:

  • Build trust
  • Increase brand awareness
  • Influence the customer decision-making process

Don’t underestimate this component’s power in your digital marketing strategy. After all, you could have amazing content that gets swept under the rug because of poor presentation.

Speaking of design, let’s take a moment to chat about your website. Your business’s site isn’t just an opportunity to showcase your branding and design. Whether or not your site is easy to navigate and structured properly has a huge influence on how (and IF) clients and prospects will interact with your brand.

So, take a minute to ask yourself these questions: Is my website easy to navigate? Is it nice to look at? Does it lead people on a journey to find out more about my business?

Social Media Marketing

Of course, social media is a huge pillar in your digital marketing strategy. The platforms that you use (and that are essential to your digital marketing strategy) depend heavily on your target audience. Ask yourself where your prospects spend the most time, and where they are most likely to be influenced to trust a brand.

To learn which social platforms your business should be on, read our article “Financial Services Companies: Which Social Media Platforms Should You Be On?

Social media marketing includes any content that is released via a business’s social media channels. When it comes to a business, however, it’s not all fun and games. Crafting the perfect social media marketing strategy to fit into your larger digital marketing strategy is more complicated than posting on your own Instagram or LinkedIn.

Social media marketing is integrated and strategic. It takes hard work. Everything that pushes to social media must mirror the messages that are used throughout your business.

Social Media Analytics

Analytics are also crucial to your social media marketing.

This data can help you discover what types of posts do or don’t do well and why. With this data, social media marketers can better tailor their strategies for their business’s benefit.

Digital Storyteller is Here to Help

We know, there is a lot that goes into a successful digital marketing strategy. At Digital Storyteller, we like to think of your digital marketing strategy as a giant system of gears working together. Content is at the heart of this system and drives all of the marketing components like SEO, SEM, social media marketing, and so on.

The system would fail without each gear in place. So, how does your digital marketing strategy measure up? Read on to learn how to measure the success of your digital marketing strategy. You might be surprised by how your business is really doing.

Are you frustrated with low views on your YouTube channel despite your efforts? We may have some bad news: simply posting videos is not enough. With 122 million daily active users and 500 hours of content uploaded every minute, competition on YouTube is fierce. 

The good news? You can optimize your Youtube content to increase your visibility and attract more viewers with just a few simple steps. 

Let’s dive into how you can do it.

Engaging Your Audience:

Audience engagement plays a crucial role in driving interactions and building a connection with your viewers. Encourage interaction by responding to comments, creating a community, and asking for feedback. Experiment with different formats like Q&A sessions, challenges, live streams, or contests to engage your audience effectively. 

Make sure to complete your profile to provide viewers with more information about you and your content.

Directing Viewers to Your Website:

Don’t underestimate the power of simply telling people to visit your website. Incorporate a bookend approach in your videos, mentioning your website at the beginning and end. Display your URL in the video description. By explicitly inviting viewers to visit your website, you can significantly increase referral traffic and expand your reach.

Encouraging Subscriptions:

While immediate traffic is important, focusing on long-term growth is equally crucial. Ask your viewers to subscribe to your channel. Subscribers receive notifications about your new videos and are more likely to become loyal fans. As your subscriber count grows, so does your viewership and potential website traffic.

Interacting with the Comment Section:

Here at Digital Storyteller, we’re all about embracing the fun and excitement of the comment section! It’s like a virtual hangout where viewers can ask questions, share their thoughts, and create an awesome community.

But wait, there’s more! By actively engaging with the comment section, you not only get to showcase your expertise (cue the expert mode), but you also have the perfect opportunity to sprinkle some magic. Share relevant links to your website or other valuable content, turning the comment section into a gateway for epic discoveries.

Partnering with Other YouTubers:

Collaborating with other YouTubers in your niche can be mutually beneficial. Look for channels with a slightly larger subscriber count than yours to expand your reach. By sharing audiences, both parties gain access to new traffic sources and increase their visibility – sounds like a win-win to us!

Optimizing Video Metadata:

We know, we know, the word “metadata” doesn’t sound like the most fun, but it’s the secret sauce that helps your videos rank higher in search results.

Metadata refers to the valuable information you provide about your video, including titles, descriptions, and tags. By optimizing these elements, you can work your way up the search results ladder and increase your video’s visibility.

Here’s how to work your magic on metadata:

Enchanting Titles: Create descriptive titles that incorporate relevant keywords. Think about what your target audience is searching for and craft titles that catch their attention.

Captivating Descriptions: Craft detailed descriptions that captivate viewers and provide valuable information about your video. Be sure to include targeted keywords and consider adding URLs to direct viewers to your website or other related content.

Strategic Tags: Add tags to your videos to include additional keywords that couldn’t be naturally incorporated into the title or description. These tags help search engines understand the content of your video and improve its discoverability.

By optimizing your metadata, you’ll increase your chances of ranking higher in search results and attracting more viewers to your videos.

Utilizing Descriptive Playlists:

Creating playlists for your videos helps organize your content, improves discoverability, and enhances viewer engagement. Group videos with similar topics or themes into playlists to make it easier for viewers to find what they want. Playlists also rank in search results, driving additional traffic to your content. 

Final Notes

Optimizing your YouTube channel is essential for standing out from the competition and achieving success on the platform. By engaging your audience, directing viewers to your website, encouraging subscriptions, interacting with comments, partnering with other YouTubers, optimizing metadata, utilizing playlists, and harnessing the power of annotations, you can maximize your channel’s potential and drive more traffic to your content.

Remember, building a successful YouTube channel takes time and effort. Consistently create high-quality content that resonates with your target audience, and apply the optimization strategies discussed in this guide. Monitor your channel’s performance, analyze the data, and make adjustments as necessary.

Keep exploring new techniques, staying up-to-date with the latest trends, and learning from successful YouTubers in your niche. With dedication, persistence, and a well-optimized channel, you can increase your visibility, attract more viewers, and achieve your YouTube goals.

Good luck on your YouTube journey!

Marketing: It’s What We Do Best

The goal of an outsourced digital marketing agency is to understand your business and your brand voice to then let the world know how awesome you are.

We start every engagement with a Brand Storytelling Session where we identify your unique brand voice. Then, our team uses bi-weekly client calls, Monday emails, and content calendars to make sure you know what’s happening, always.

We have monthly reporting where we let you know what the return on investment that you’re getting is from your relationship with us.

Of course, there’s always a team member available to you just a call, email, or even text away. Not to toot our own horn, but we’ve been told on multiple occasions that our bi-weekly calls are their favorite calls!

Happy with the direction we’re headed in? We’ll keep running that way. Want to tweak something? More than happy to adjust.

We’ll bring you fresh ideas from our kick*** creative team from a relationship built on trust. Because that’s the beauty of digital marketing.For those who are interested in learning more about the difference between outsourced marketing and in-house marketing, read on here.

 If you’ve made the smart decision to partner with a marketing agency, you’re on the right track to accelerating your business growth. But to truly maximize the potential of this collaboration, there are certain steps you can take to set yourself up for success (spoiler alert: this includes communication, patience, consistency and yes, timely approvals for content – pretty please!) 

In this blog, we’ll guide you through a series of essential strategies and best practices that will help you foster a thriving partnership with your outsourced marketing agency. From clearly defining goals and expectations to establishing transparent communication channels, we’ll cover all the crucial elements that contribute to a successful outsourcing relationship. Let’s dive in!

Set Yourself Up For Success: The Foundation of a Thriving Partnership

Clearly Define Goals and Expectations: The Roadmap to Success

Take some time to define your goals and expectations. Do you want to increase brand awareness, boost conversions, or expand into new markets? Lay it all out and share it with your marketing agency. With a shared vision, you’ll be cruising towards success in no time.

Communicate Your Brand’s Voice and Values: A Unified Front

Share your brand’s personality, tone, and values, so they can create content that hits all the right notes. A unified front will resonate with your target audience and create a memorable brand experience.

Establish a Transparent Communication Channel: Keeping the Conversation Flowing

Communication is key to any successful relationship. Establish a transparent communication channel with your agency, whether it’s through email, project management tools, or regular video calls. Keep the conversation flowing. Share updates, ask questions, and provide feedback. The more you communicate, the better your agency can understand your needs and deliver exceptional results.

Provide Necessary Resources and Information: Sharing is Caring

Provide your agency with access to relevant data, customer insights, and industry knowledge. Share your brand guidelines, creative assets, and any other resources they might need. By equipping them with the right tools, you’ll empower them to create marketing campaigns that hit the bullseye.

Being an Active Participant in Your Own Success

It’s time to break down the walls between you and your marketing agency and embrace collaboration. You bring your industry expertise and deep knowledge of your target audience, while they bring their marketing prowess and creative genius. By working together as a team, you’ll unlock new ideas, innovative strategies, and out-of-the-box solutions that will propel your business forward. So, let those creative juices flow and let the magic happen!

Actively Engage in Strategic Discussions: The Power of Brainstorming

Strategic discussions are like electric storms of ideas, where sparks of brilliance fly around. Don’t miss out on the fun! Actively engage in these discussions with your marketing agency. Bring your unique perspective to the table, ask questions, challenge assumptions, and explore new possibilities. Together, you’ll uncover hidden opportunities and forge a path towards marketing greatness.

Be Patient – Organic MarketingTakes Time

Patience, grasshopper, patience. In the fast-paced world of digital marketing, it’s easy to expect instant results. But here’s the reality check: organic growth takes time, my friend. So, let’s take a deep breath and embrace the art of patience.

Understand the Nature of Organic Marketing: Planting Seeds for Future Success

Organic marketing is like nurturing a beautiful garden. You plant the seeds, water them, and patiently wait for them to bloom. Similarly, organic marketing requires consistent effort, valuable content, and genuine engagement. It takes time for your brand to gain visibility, build trust, and establish a loyal following. Remember, Rome wasn’t built in a day, and neither is a thriving organic presence.

Set Realistic Expectations

Managing expectations is key to maintaining your sanity in the world of marketing. Set realistic goals and timelines based on the nature of organic growth. Understand that it may take several months or even longer to see significant results. But rest assured, with a solid strategy, consistent effort, and a sprinkle of patience, your hard work will pay off in due time.

Embrace Consistency and Long-term Growth: Slow and Steady Wins the Race

Consistency is the secret sauce to organic success. Stay committed to delivering valuable content, engaging with your audience, and nurturing relationships. Keep showing up, even when it feels like progress is slow. Remember, every interaction, every piece of content, and every effort

Respect the Agency’s Expertise: Collaborate and Trust for Mutual Success

When you partner with an outsourced marketing agency, you’re tapping into a wealth of knowledge and experience. To get the most out of this dynamic relationship, it’s crucial to respect their expertise and foster a collaborative environment for mutual success.

Recognize the Agency’s Knowledge and Experience: Trust the Experts

Your marketing agency brings a wealth of knowledge and experience to the table. Recognize their strengths and value their expertise. Trust that they have the skills and knowledge to guide you towards success.

Be Open to New Ideas and Strategies: Embrace Fresh Perspectives

One of the benefits of working with an outsourced marketing agency is access to fresh ideas and strategies. Be open to their suggestions, even if they challenge your current thinking. Embrace their unique perspectives and explore new possibilities for your marketing efforts.

Trust Their Recommendations and Insights: Follow Their Lead

Your marketing agency has your best interests in mind. When they make recommendations or provide insights, trust their expertise and follow their lead. Remember, they’re working towards the same goal as you: success for your brand.

Approve Your Content (Please…We’re begging.)

We’re begging you, please, make timely approval a priority. Your marketing campaigns rely on the smooth flow of content creation and deployment. Delays in approval can disrupt the momentum and effectiveness of your initiatives. So, be responsive and proactive in reviewing and approving the content. Your agency will be eternally grateful, and your marketing engine will run like a well-oiled machine.

By embracing the content approval process, you play a crucial role in maintaining the quality, consistency, and success of your marketing efforts. So, grab your red pen, don your discerning marketer hat, and let’s give that content our seal of approval. Pretty please, with a cherry on top!

Get on Camera (However Much You Hate It)

Lights, camera, action! We know that the thought of being in front of a camera might send shivers down your spine, but trust us, it’s time to conquer that fear. In today’s digital landscape, video content reigns supreme, capturing attention and connecting with audiences on a whole new level. 

So, why should you get on camera, even if it’s not your favorite thing to do? Here are a few key reasons:

Captivating Visuals: Video has a unique ability to grab attention and engage viewers. With eye-catching visuals, dynamic storytelling, and the power of motion, videos can leave a lasting impact on your audience.

Authentic Connection: Videos allow you to showcase your personality, passion, and expertise in a way that resonates with your audience. By putting yourself in front of the camera, you humanize your brand and create a genuine connection with your viewers.

Expanded Reach: In the age of social media and sharing, video content has a greater potential to go viral and reach a wider audience. Engaging videos are more likely to be shared, increasing your brand’s visibility and attracting new viewers and potential customers.

Increased Conversion Rates: Studies have shown that including video on landing pages or in marketing emails can significantly increase conversion rates. Video has a way of capturing attention, keeping viewers engaged, and compelling them to take action.

Highlight Humans: Take Pictures at Your Events

In the digital age, where everything seems to happen online, it’s important not to forget the power of in-person connections. Events provide a fantastic opportunity to bring people together, showcase your brand, and create memorable experiences. And what better way to capture those moments than by taking pictures?

When you host or participate in events, whether it’s a conference, trade show, workshop, or even a casual gathering, make sure to have someone dedicated to capturing the highlights. These photographs not only serve as mementos for attendees but also become valuable assets for your marketing efforts.

Sharing event photos on your website, social media platforms, and other marketing channels humanizes your brand and gives your audience a glimpse into the real people behind it. It adds a personal touch and helps build trust and familiarity with your audience.

So, don’t be shy to whip out your camera or hire a professional photographer to capture the energy, excitement, and human connections at your events. Let those pictures tell a story and make your brand come alive.

Get Sales Involved: Marketing Serves Sales – Let Them Talk to Each Other

Marketing and sales are two sides of the same coin, and their collaboration is crucial for driving business growth. By fostering a strong relationship between your marketing and sales teams, you create a seamless customer journey and maximize your conversion opportunities.

Encourage regular communication and collaboration between the marketing and sales departments. This can be achieved through joint meetings, shared insights and data, and even cross-training sessions.

Marketing can provide valuable information and resources to support the sales team, such as targeted content, lead generation strategies, and customer insights. On the other hand, the sales team can provide valuable feedback and insights from direct customer interactions, helping to refine marketing messages and strategies.

When marketing and sales work together harmoniously, it creates a powerful synergy that boosts the overall effectiveness of your business. It aligns your messaging, ensures a consistent customer experience, and ultimately drives revenue growth.

So, break down those silos, encourage collaboration, and let marketing and sales teams talk to each other. Together, they can unlock new opportunities, improve customer engagement, and drive business success.

Interested in Learning More About Outsourced Marketing?

Give us a call or shoot us a message to schedule your Brand Storytelling Session today.Read on to learn more about why organic marketing is especially great for financial services companies.

Social Media for Financial Services Companies

The use of social media in financial services is often disputed. Some believe that social media does not hold the same value for business-to-business (B2B) brands as it does in the business-to-consumer (B2C) market.

This, however, is not the case.

While it may be true that B2C companies are often more successful on social media than B2B companies, there are still a multitude of various reasons why building a social media presence benefits a financial services company.

Take it from our Social Media Team at Digital Storyteller: “A marketing strategy without social media is like a margarita without tequila. No one wants that!”

In this article, we’re detailing the key benefits of using social media marketing for financial services companies.

1. Strengthen Existing Relationships

One of the greatest benefits for all businesses to developing a social media presence is to strengthen their existing client relationships.

This may refer to:

  • Engaging with existing or past clients, or
  • Nurturing relationships with contacts that have yet to become clients

Either way, social media networks provide a platform to maintain relationships.

Email marketing and consistent calls are of course another option to nurture relationships! These methods, however, have the potential to get irritating rather quickly.

While blasting your clients’ inboxes with emails may lead them to the dreaded unsubscribe button, they may not feel the need to take such drastic measures when their level of engagement is the casual viewing of sporadic Instagram posts.

Social media provides a relaxed addition to your existing client nurturing process while additionally providing a platform to develop new relationships.

2. Build Trust 

In the same way that Google evaluates content for SEO purposes, viewers evaluate clients based on their authority and expertise. Developing a depth of content on social platforms provides potential clients an opportunity to review your level of expertise within your field.

Over time, existing clientele and prospective clients will likely begin to follow your accounts and engage with your content. Engagement with your content shows that you have a proven following and support system that trusts your business.

Read on to learn more about Instagram engagement.

3. Provide Customer Support 

Social media has turned into an easy, new line of communication.

It has become common for consumers to utilize social media to gain support and answers from companies rather than going through their traditional customer service channels. Various social media platforms provide space where clients are comfortable and familiar.

It is easier for a client to tag, tweet, or comment on a company’s latest post than it is to sit on hold with the customer service line for hours trying to solicit help… No, thanks!

Companies love to see their favorite clients and prospects engaging with them on a personal level through social media. Brands that engage and respond to their clients on social media have overall higher customer satisfaction ratings. 

It’s 2022, your clients are on social media—and your competitors are, too.

The truth of the matter is: Brands are expected to have a social presence.

Giving your clients an additional outlet to contact you offers them the support and guidance they’re looking for.

After all, your product or service already serves to solve a problem that they’re facing. Why not fix another one by making yourself more accessible?

4. Humanize Your Brand 

In a sense, this goes along with the previously mentioned need for customer support. Making your brand available on social media is like positioning yourself as their friend. Social media platforms were created to connect friends and share experiences, so why can’t the same be the case with brands?!

Social platforms allow your brand to share a behind-the-scenes look at the people that make your brand what it is. For example, our co-founders, Andrew Marr and Amanda Rogers, each have their series of relevant videos that we share weekly.

Not only do these videos “share the secret sauce” behind our brand, but they also give our viewers insight into the faces behind the brand! Plus, who doesn’t love a chardonnay review!?

The same may also be the case with your brand. Finding a way to interact with your clients on an informal basis allows them to consider you a friend or peer. It creates a relationship of trust and mutual respect: Two things you definitely want in your client relationships.

5. Gain Insight

Lastly, being engaged on social media allows your brand to gain insight. Be it consumer or competitive insights, social media functions as a reporting platform. 

The way that consumers engage with your social media account can tell you about their buying behavior, likes, dislikes, and needs.

Instagram, for example, has transitioned its functionality to operate similarly to a search engine for users. Tracking the views of your page, accounts reached, post likes, comments, shares, and saves can provide significant insight into how your brand is performing.

Read on for our article “What is Going on With the Instagram Algorithm!?

Similar claims can be said about your competitors. One of the benefits of public social media accounts is that you can track insight into your competitors’ content. As they provide content for their followers, you have a front-row seat to see what they’re doing!

A Final Word

If your brand is already on social media, there are additional ways to ensure that you are optimizing your channels. This is particularly the case for financial services companies interacting on social media.

Check out this article for additional tips on the use of social media for financial services companies!

girl on video using camera on tripod to build her digital marketing strategy

Are you a business owner? If the answer is yes, please tell us you’re incorporating video into your digital marketing strategy… If you’re not, you’re missing out on a huge opportunity. 

Why? Because video is crucial to showcasing your brand and ultimately, getting more clients. And what business owner doesn’t want more clients? After you’re done with this article, circle back to find out how to attract the right clients.

But for now, we’ve got Andrew Marr, Owner and CEO of Digital Storyteller on camera to discuss the importance of using video in your digital marketing strategy.

Let’s hear what this ranting Scot has to say.

Why is Video Important to My Digital Marketing Strategy?

So, why is video important? At Digital Storyteller, we love our metrics and statistics. (Our awesome SEO manager, Devin Aubert, however, is on another level when it comes to statistics love!)

This considered, we thought we’d demonstrate the importance and popularity of video with some stats from Techjury. Let’s take a look at the booming industry. Did you know…

  • “Video is the number 1 source of information for 66% of people.
  • Over 500 million people watch Facebook videos every day.
  • More than 75% of all video views come from mobile devices.
  • The global video market was valued at $39.61 billion in 2018…” (Imagine where it’s at now!?)
  • “YouTubers upload 300 hours of video content to the platform every minute.
  • 93% of businesses gain new customers as a result of branded video content.”

The point is so many individuals watch videos nowadays.

In fact, our owner and CEO Andrew admits to watching at least 50 to 100 short videos a day through Facebook, Instagram, and LinkedIn. Hey, it’s where his enjoyment sits!

But it’s not just cute puppy videos that grab his attention, Andrew reminds us.

“I learn from video. Most clients in the financial services world, the clients that we work with, have a hard time with video, and understandably so…”

Why? Truth is, it’s hard to sit in front of the camera and talk, especially about ourselves!

Today, Andrew says, your digital marketing strategy must include not only long-form blogs, newsletters, white papers, etc. but also videos. Why? If not, you’re missing out on a huge group of viewers, and therefore, prospects.

How Can I Get Started?

So, if you’re a business owner, you might be wondering… “How do I get started with this video stuff?”

Don’t worry, you don’t have to reinvent the wheel.

All you need in terms of video length is 30 seconds to a minute.

“But what do I talk about?!” Don’t worry—Think about the questions you receive over and over as a business owner.

For Andrew, these questions include the following:

  • Why should I outsource my marketing?
  • How long does it take to see an ROI when it comes to organic marketing?
  • Why does Digital Storyteller specialize in financial services?
  • How much does your marketing cost?
  • What is organic content marketing?

So, think: What are the five main recurring questions you get? Then, sit down and answer those questions.

Make your videos short and to the point.

If you’re not answering a question that you frequently get from clients, consider telling a story instead. You can tell a story about…

  • How your business helped a client
  • Someone on your team

You can even ask a client to record a video testimonial for you if you’re not quite ready to jump in front of the camera yourself! Here’s how to ask for a client testimonial.

Still Not Convinced?

Video is social media’s favorite form of content right now. By using video, you will increase your traffic, up your engagement, AND people will simply get to know you better by seeing your face, hearing you talk, and getting to know your personality!

Read on for more information about boosting your engagement via video in our article “Want to Connect with Your Prospects? Use Video.

How to Record a Great Video

Need more guidance? Not sure what to wear in the video? Or, how to position your camera? Read our article “How to Record a Great Zoom Testimonial” for all the answers you seek.

PS: These tips apply just as well to non-Zoom video recordings! Happy recording!

Amazon, Apple, and Google. We’re assuming you, like pretty much everyone else, know about each of the aforementioned companies. They have some of the highest global brand awareness. 

Everyone wants more brand awareness. Why? The more people who know about your brand, the more likely they are to engage with you and ultimately purchase your services or product(s). Let’s discuss more on how you can use an organic social strategy to build your brand awareness. 

What is Brand Awareness? 

Brand awareness is how consumers recognize or remember your business. The more brand awareness you have, the more people are familiar with your logo, who you are, what you do, and most importantly- your products and services. 

Why is Brand Awareness Important?

Brand awareness is a vital part of your overall marketing plan. The goal with bringing awareness to your brand is to increase the number of people who are familiar with your business. This familiarity breeds trust, which, in turn, creates deals. 

Toobla Blog says it best, “If you can build brand awareness among your target demographic, you can help your brand become top-of-mind when these consumers are ready to research and make a purchase.”

Consumers are more likely to buy from a brand they are familiar with than a brand they have never heard of. 

For more secret sauce tips on brand awareness, watch our Chief Creative officer speak more about it in the video series here

Now, that you’re a brand awareness expert, let’s discuss how an organic social strategy is one of the best ways to build it. 

What is an Organic Marketing Strategy?

An organic marketing strategy is essentially the opposite of paid advertising and with more benefits (woohoo!) Learn more about the difference between paid and organic social media marketing here. 

Examples of organic marketing include:

  • Blog posts optimized for SEO
  • Website (optimized) 
  • Landing Pages
  • Email campaigns
  • Eye-catching social posts
  • Articles you write for other publications or industry blogs
  • Videos you post on YouTube 
  • Instagram Reels or TikToks

All of these items combined help increase your business’ visibility digitally. When you share your organic content to social media and your website, it will be seen by the following consumers: 

  • Existing followers/clients 
  • Followers of your followers 
  • People following the hashtags or locations you mention

It’s not enough to show up online a few times, you need consistent content to help create a consistent brand message and build an engaged community. 

Inconsistent messaging confuses your audience. It makes it harder for them to understand who you are and what your business does. This inconsistency leads to a lack of trust among your audience and therefore fewer leads. 

Best practice is to choose your brand archetype and stick with it. Your audience will thank you for it.

Content that is consistent and aligned with your brand voice performs. Every time. Keep in mind that it won’t happen overnight. Be patient with the timeline because the rewards are worth it.

When working with our clients, here’s a typical timeline of what we see and when.

Read on for more information on how each media platform and what each should be used for your business.

tracking marketing kpis

SEO, CTA, KPI … The list of terms you need to know for your marketing strategy seems to go on and on. We’re here to help break it down and make it easy for you to understand. Keep reading for our full guide to marketing key performance indicators (KPIs).

What is a KPI?

KPI stands for key performance indicator. They are a way to measure performance over time. Following certain metrics over time can help your business reach milestones, gauge processes, and provide insight to make better business decisions. 

What Marketing KPIs Should You Track?

Tracking the right key performance indicators can provide a holistic view of how  your business is performing. 

We, like Semrush, believe that these are some of the best KPIs you should be tracking:SEO KPIs

  1. Conversions: How many of your site visitors are qualified leads? How many of them convert to closed sales? 
  2. ROI: Return on investment is a metric that tells you how profitable an investment is/was, in this case, likely how profitable your marketing investment was.
  3. Organic Visibility: How are people finding your site? Are you showing up through organic search?
  4. Organic Sessions: How many users are finding your site through an organic search? 
  5. Bounce Rate: How quickly are users leaving your site after visiting? If your site is not user-friendly, loads slowly, or doesn’t provide the information your users are looking for, they might exit the site after viewing only a single page. 
  6. Average Time on Page: How long are your users spending on your site pages? Pages with more content, such as blogs or videos, typically tend to drive longer time on-page.
  7. Organic CTR (click-through rate): Does your site have clear calls to action (CTAs)? How often are users clicking buttons or links on your site? Which buttons/links are you driving them to click?
  8. Backlinks: Sites with higher authority are more likely to see increased backlinks. If your site provides valuable, authoritative information that users find helpful, and useful, they may be more likely to link to it from their own sites. This helps drive referral traffic to your site and continues to support authority improvements. 
  9. Keyword rankings: Keyword rankings are the primary driver of organic search traffic. Targeting specific keywords relevant to what your business does is critical to increasing organic search traffic. It’s important to track keywords in two ways: total ranking keywords, and keyword ranking positions. 
  10. Branded vs. Non-Branded Traffic: Branded keywords are directly related to your unique business. For our brand, this would include keywords such as “Digital Storyteller,” “Digital Storyteller marketing agency,” “Andrew Marr,” etc. Non-branded keywords are those that your site ranks for that are not specific to you, such as “digital marketing,” “social media management,” and “search engine optimization.”
  11. Page Speed: Page speed is a huge determinant of how your site performs. According to backlinko, the average page loading speed is 10.3 seconds on desktop and 27.3 seconds on mobile. If your site takes longer than this to load, chances are your user won’t wait and will instead visit a competitor’s site instead. Safe to say we’ve become a pretty impatient society … 
  12. Coverage Issues: Performing site audits can ensure that your site is functioning properly and that Google is indexing and reading your site as it should be. Google Search Console is a critical tool in identifying coverage issues and can help you solve any issues that you find.  

How to Develop your Marketing KPI Strategy

Your business’ marketing KPI strategy should be unique to your business needs. Sure, you can glean ideas from other similar business models, but tailor yours to help guide you where you want to go. 

Here are a few tips on how to develop your marketing KPI strategy.

  1. Define your KPIs- Which specific KPIs will your business track? How will you collect the data and how often will you track shifts? 
  2. Use the SMART Method- KPIs should be Specific, Measurable, Attainable, Realistic, and Time-Bound. For example, “Onboard 7 new clients in the next 12 months.”
  3. Keep your KPIs clear- Your team should understand your KPIs and how to act on them to make decisions that ultimately lead to reaching your goals.
  4. Revisit your plan- Sometimes plans need to change. Revisit your KPI strategy to make sure the strategy is still working for you. Maybe you need to adjust a few action items based to keep propelling forward in the right direction. 
  5. Don’t overdo it with KPIs- Try to avoid doing too much, too quickly. With access to a plethora of data, it can be easy to try to measure every little thing. We recommend using the information to stay on track with your most important targets- however you define them. This will help you avoid KPI overload. 

See an example below of how we at Digital Storyteller keep track of the important KPIs to our business strategy.

man using a phone

Frequently, our clients ask us, “Should I ask for testimonials?” or, “Do people even read testimonials?” and, “Should we do video testimonials?”

The short answer to all of these questions is… YES!

The bottom line is that we receive a lot of questions around the idea of other people (past or current clients!) talking about what you do as a business and how you help people.

So, how do you request a client testimonial? Listen to our CEO, Andrew Marr, speak more about how to ask for a video testimonial.

Why Are Testimonials Important? 

Don’t lie, you’ve spent time on Yelp or scoured Google reviews… The truth is, as we all know it, a review can make or break someone’s decision to partner with your business.

Use this fact to your advantage. This means you should showcase clients you’ve helped and those you’ve created great partnerships with (because your business is awesome!)

Collecting and displaying testimonials for the world to see helps prospects know how great it is to work with you. After all, Boast found that 72% of consumers say positive testimonials help increase their trust in a business.

Testimonials are powerful, and video testimonials are especially imperative to tell the story of how you helped people.

Many of us grew up in a culture of not asking for help and not talking about ourselves. Video testimonials, however, go against the grain.

When you ask a client to contribute a testimonial for your business, what you’re essentially asking is, “Please, will you talk about us? Will you talk about how we helped you?”

(Hint: These questions are super consequential to those reading—or watching—your testimonial!)

Different questions you can ask your clients to help guide the testimonial are:

  • How did we solve a problem for you?
  • How did we help you save money?  
  • What was working with us like?
  • Why do you like working with us?
  • How can others benefit from partnering with us?

If you ask your client for a video testimonial, remind them that it doesn’t need to be very long at all. Ideally, the video should be very short, 30 seconds to one minute. Keep it straight to the point.

The clients might need some coaching, but it’s very easily done.

Lucky for you, we have an entire article that you can send to your clients to prep them titled, “How to Record a Great Zoom Testimonial.” Check it out!

Once you have the video, put it everywhere. We recommend testimonials live on your website, in blog posts, on LinkedIn, and more. Tell the world how you help people. Hell, shout it from the rooftops!

We’re sure that the clients that you did help will be more than happy to do this for you. 

The Right Way to Ask for Client Testimonials

Don’t make things complicated. It’s just five simple steps.

  1. You have to ask for a testimonial to get one. Think about it… When was the last time you gave a testimonial unprompted? You can ask clients whom you’ve partnered with for years, a new client who is excited to partner with you, the list goes on!
  1. Create an easy form fill for your clients to fill out their experience with you. Strike while the iron’s hot and ask for the testimonial during or right after the conclusion of your partnership (these days you can also ask for a testimonial through a short text message).
  1. Offer an incentive. Think outside of the box of gifts! An incentive can be more brand recognition on your website.
  1. Post the testimonial (with a nice headshot) on your website. 
  1. Check out our testimonials page on our website for more inspiration. 
Digital Marketing Team optimizing marketing for business

How do you know if you need a digital marketing agency? The simple answer is: if you’re ready to focus on your business and do what you do best. Then, you can let a marketing agency do what they do best- help market your business. 

There are, however, more signs that your business is ready to partner with an outsourced marketing agency. 

1. You have a Reactive, Not a Proactive Marketing Plan 

Yes, there is a time and a place for a reactive strategy, but that time and place is not with your marketing. Why? Because reactive marketing doesn’t work. It’s a band-aid for a long-term problem. 

It usually sounds like this… “Oh s**t, we don’t have any holiday posts scheduled for tomorrow!” and/or “We need more leads, ASAP!” Last-minute posts made hastily are more prone to contain errors or be off-brand. 

At Digital Storyteller, we help create a proactive marketing plan for our clients through our content calendar that details an entire month’s worth of content.  This accessible and downloadable template can be customized to fit each client’s needs. It also helps our team stay aligned with deliverables. 

Need a Thanksgiving post? Boom added to the calendar. Celebrating an employee’s birthday? Bam! Added to the calendar. 

Trust us, this content calendar is the best thing since sliced bread. 

2. You’re Not Focused on Search Engine Optimization (SEO)

Are you focused on Search Engine Optimization (SEO)? If not, how are people supposed to find you in the black hole of Google?


Amazing blog posts paired with a stunning website can only get you so far without SEO. SEO is how you can tailor your content to rank for search engines like Google. For an in-depth review of SEO, read our article here.  

When you use SEO consistently and throughout your content and social media, you’ll see organic growth, keyword ranking, and a higher authority score. Hint- it’s what we see with our clients when we apply these same methods. 

3. Your Content Isn’t Consistent 

Be honest with yourself: Is your business posting content consistently? That could look like weekly blog posts, and at least 3 social posts a week. It won’t cut it anymore to post on social media when you feel like it. In today’s market, your audience is looking at how active you are. 

Posting consistent content helps build a better experience for your customers by building credibility and trust. You are seen as an authority in your field as well as a resource for people to go to. 

The audience we’ve built at our digital marketing agency knows to expect to see a new article a week along with social posts on our different social media platforms.

4. You’re Not Posting on Your Social Media Platforms 

Now that you know you need to post consistent content, let’s discuss where you should be posting this regular content. 

As an organic digital marketing agency, we believe in the value of blog posts on your business’ website. Each week, we announce our new blog post on social media platforms that work best for us: LinkedIn, Facebook, and Instagram. To find out which social media platforms your business should be on, read here.

We also use these social platforms to post relevant content that add value to our audience. Sometimes, we like to have a little fun with our social posts (okay maybe most of the time we do!)  

You’re Not Optimizing for Mobile

It’s 2022, everyone uses their phones for everything- unless somehow you managed to survive this long with just a flip phone. 

Everything you do, from emails, blog posts, website builds and social posts should be optimized for mobile. Think about it, we all live on our phones. According to research from Oberlo, 63% of Google’s United States organic search traffic came from a mobile device. 

It’s time to get with the times and be as mobile-friendly as possible. If not, you may lose customers who are frustrated with navigating something that is non-mobile friendly. 

A Final Note

If you find yourself committing one or more of these marketing no-nos, it’s a sign that it’s time for you to partner with a digital marketing agency. An outsourced partner has the resources to help your business grow, rank, find leads, and establish yourself as an authority in your field. 


Read on to learn about more benefits of outsourced marketing.

Person using twitter on their phone after being bought by Elon Musk

If you’re like us, you’re trying to stay updated on what the heck is going on with Twitter. The nearly 20-year-old app has experienced some changes recently, and we’re here to explain what’s going on. 

Elon Musk Bought Twitter

Earlier this year, electric vehicle tycoon Elon Musk expressed interest in Twitter because he sought to continue the company’s commitment to free speech. In April, Musk bought over 9% of Twitter, making him the largest shareholder. 

After negotiations, Musk and Twitter finally agreed to a deal. According to the New York Times, “Twitter agreed to be taken over at $54.20 a share, a 38 percent premium over the share price before it was revealed that Mr. Musk had been buying up the company’s stock.”

In simple terms, he bought Twitter for about $44 billion. This is the largest deal in history to take a company private. 

Critics, however, question the deal since the platform has around 217 million daily users compared to the billions of users logging into Instagram and Facebook daily. Additionally, the little blue bird app hasn’t turned a profit in nearly a decade. 

Tesla’s CEO counters financial criticism because he is placing a higher value on opening the platform to free speech. In a release announcing the agreement between Twitter and Elon Musk, the new owner explains “free speech is the bedrock of a functioning democracy, and Twitter is the digital town square where matters vital to the future of humanity are debated,” said Musk. 

The billionaire tech mogul added, “I also want to make Twitter better than ever by enhancing the product with new features, making the algorithms open source to increase trust, defeating the spam bots, and authenticating all humans. Twitter has tremendous potential – I look forward to working with the company and the community of users to unlock it.”

C-suite level Executives Quit Twitter 

A company reshuffle is to be expected during any merger or acquisition. Twitter is no exception. This company, however, is experiencing a larger than usual reshuffle as three C-suite-level executives and two vice presidents depart from the company. 

Amid this new chapter for the company, their CEO, Parag Agrawal, has assured the staff at Twitter that they are not planning company-wide layoffs. 

Only time will tell how Twitter will fare after the dust settles. 

How is Twitter Reacting to the New Owner?

Of course, Twitter users have plenty to say about how they feel about Elon Musk purchasing the app. There are mixed feelings about it, but we thought we’d share a few of our favorite reactions below. 

The Twitter saga is long from over, and we’re excited to keep you up to date on any new news that surfaces. Save this link to stay updated on what’s going on with Twitter. Speaking of social media apps, read our next article explaining what’s going on with the Instagram Algorithm!

The Golden Screw

At Digital Storyteller, we believe storytelling is absolutely essential to the success of your business. But of course, you already knew that (we mean, the word ‘storyteller’ is in our name for goodness sake…)

But anyway, storytelling is key. Today, we’d like to share a story from our rockstar client, John Milikowsky, Founder of Milikowsky Tax Law.

It’s the origin story of his business, the inspiration for his logo (check it out here!), and how his skill set makes him a fantastic tax lawyer. Let’s dive in.

—————

“I’d like to set the scene… Come back in time with me, if you will.


It’s 1987 and I’m 10 years old. I’m sitting in a windowless supply room in the back of my
parents’ lighting store on a stool and in front of me is an oil barrel filled with screws. Machine
screws, wood screws, drywall screws, Phillips screws, and… you get the idea… a lot of screws.
And my task, set out for me by my father is to sort these screws into containers.


So many questions fly through my mind… why am I in the back storeroom when my sister gets
to be out on the floor of the store, actually TALKING to people, doing something useful and fun?


Who is the Machiavellian monster who has indiscriminately put screws from every facet of
construction just WILLY NILLY in an oil barrel?! Why does this oil barrel live in the storeroom of
my parents’ lighting store…


Sort
Sort
Sort


In that entire summer, I never made more than an inch’s worth of progress in sorting those
screws.


But sometime in the middle of that summer, I realized I had a choice to make… I was at a
crossroads. I could be furious, resentful… victimized by the mundane monotonous task set in
front of me… or, I could do it well and fast. I could be the best at screw sorting…


It’s possible that hindsight has put that perspective on my young experience…


But certainly, as I navigated my first few years of audits with my Tax Law clients, as they handed
me THEIR metaphorical oil-barrels filled with numbers… profit and loss statements for 3, 4 5
years, receipts faded with time and transactions whose recipients had long gone out of
business, I came to appreciate that summer of sorting. That training in detail work, that
patience for sifting through the most minute details.


I discovered that my passion was for the detective work it took to uncover the one piece of
information that made all the rest of a company’s business narrative fall into place. I realized it
was like finding a needle in a haystack, a diamond in ice… a golden screw… And that through
that kind of attention to detail, I could help people in their moments of crisis, at their crossroads.
Through diligence, expertise, and attention to detail, I can help save people’s businesses,
their families, and often, their sense of humor.”

How to attract the right client

So, you’re a business owner looking to get more clients? (Trust us, you’re not the only one!)

Every business owner ever:

But hold on – before you go all Heidi Klum on us and start looking to get MORE clients… Have you taken a minute to consider how to attract the right clients? Yes, the right clients. After all, you don’t want to be marketing your products and/or services to every person you walk by…

Not sure where to start? Lucky for you, we’ve got Andrew Marr, CEO and Owner of Digital Storyteller on camera to chat about how to attract the right clients.

Let’s see what he has to say.

Who is Your Ideal Client?

Clients, for any business owner, are obviously extremely important. Without clients, you’d have no business! (But you already knew that).

This considered, building a successful business and getting more clients is most likely one of your primary goals as a business owner.

Before we jump the gun and talk about getting more clients, however, it’s important to first discuss who the right clients are for you. How can you attract the right clients to your business?

Identifying the Perfect Client

The question isn’t, “Do you want more clients?” Of course, you do! The number one thing is, have you identified your perfect client?

Then, after you’ve identified your ideal client, think: Are you willing to create strategies around that particular client?

Our Perfect Client at Digital Storyteller

At Digital Storyteller, we focus on marketing for financial services companies. The realm of financial services ranges from commercial insurance to wealth advisories, commercial real estate firms, the list goes on.

While we love whisky, chardonnay, puppies, and tacos, we don’t market for companies that have anything to do with these elements. Why not? Because we’ve identified our perfect client (financial services clients) and unfortunately, whisky, chardonnay, puppies, and tacos have nothing to do with this industry (a little sad, right?)

We know it’s difficult not to accept whatever business walks through the door. It’s important, however, to hone in on who your ideal client is and not accept anyone else apart from this target audience.

So, to attract more clients, you have to first, figure out who your perfect client is. Put your energy and resources into that.

Interested in meeting one of our ideal clients? Check out this spotlight we did on our client Frank Crivello, founder and CEO of SBMA Benefits.

Woman conducting a work meeting

At Digital Storyteller, we market for financial services companies. This can encompass a lot of different types of businesses that offer different products or services. Think law firms, HR consultants, commercial real estate firms, wealth advisories, commercial insurance, and more.

We know, a little bit random… but we love it! Read on to hear more about why we chose marketing for financial services (hint: this industry is wildly underserved).

Working in the financial services industry means helping our clients might look a bit different from your typical B2C marketing agency. So, how do we help our clients?

Today, we’ve got Andrew Marr, CEO and Owner of Digital Storyteller answering that very question. It’s your lucky day.

But what is the main goal of a digital marketing agency? We’re going to hand things off to Andrew.

What is the Main Goal of a Digital Marketing Agency?

There’s one major goal, and it’s simple. That is to shorten the sales cycles of our clients.

What is a Sales Cycle?

A sales cycle is defined as “the repeatable and tactical process salespeople follow to turn a lead into a customer.”

This includes everything from the first encounter a client has with your business (whether it be through seeing your posts on social media or through receiving an email) to closing the deal and follow-ups.

sales cycle seven steps
A great illustration demonstrating sales cycles, courtesy of Snov.io.

How Do We Help Our Clients Shorten Sales Cycles?

Well, there are a lot of things we do to achieve a shorter sales process at Digital Storyteller. This might look like:

As you can see, there are a lot of different branches that come off of that tree.

The number one goal, however, for any marketing agency, is to use their toolkit to shorten sales cycles for their clients.

Want to hear some more of this Scottish lad ranting? Visit this page on our site that’s decked out, head to toe, with Andrew reviewing chardonnay. (We know, it’s kind of ridiculous—but we promise it’s entertaining!)

Marketing for Financial Services Companies

“At Digital Storyteller, we focus exclusively on [marketing for] financial services companies in the B to B space.”

Above is the text you’re faced with when you first visit DigitalStoryteller.io. Some of you might be thinking, “Great!… But what the heck is a financial services company?”

Most marketing agencies work with brands (think: restaurants, fitness centers, influencers, beauty companies, the list goes on). At Digital Storyteller, we’re a bit different… Here’s why.

Why Do We Focus on the Financial Services Industry?

So, why do we focus on financial services at Digital Storyteller? Well, aside from the fact that our team thinks financial services are wildly sexy (kidding… kind of?), we recognized a need and a gap in industry offerings.

But first, before we go into more detail, what is the financial services industry?

What the Heck is Financial Services?

We’re glad you asked.

According to the International Monetary Fund, the financial services sector “covers many different types of transactions in such areas as real estate, consumer finance, banking, and insurance.”

At Digital Storyteller, we have clients ranging from law firms to HR consulting firms, commercial real estate firms to wealth advisories, and commercial insurance. (Geez, that’s a mouthful, isn’t it?)

Anyway, when we say financial services, that’s really the realm we’re talking about.

Marketing for Financial Services Companies

So, back to why we market for financial services, at Digital Storyteller, we feel like that level of business, and that community of businesses, are underserved from a marketing perspective.

There are plenty of agencies out there who spend their time on biotech, startups, and influencer marketing—but not a lot who spend their time with financial services.

A Quick Aside

How did all of this come to be? In 1997, Amanda Rogers, Chief Creative Officer and Founder of Digital Storyteller taught herself how to code from a book when the actors union was on strike. 

She taught herself to write HTML, CSS, and Javascript before WordPress, Squarespace, and WIX existed. Although Amanda believes a lot has changed in the “how” of creating online presences for people and their businesses, the why is still the same… Tell the world what you do better than anyone else and the right people will be able to find you.

Why is Marketing Important for Financial Services Specifically

The financial services industry is a competitive and unique industry to market for. We know that those in the financial services industry navigate the difficult terrain of regulatory and compliance hurdles while seeking to successfully market their products and services.

Moreover, when it comes to financial services, you must build trust and authority through consistent content that is:

  • Reliable
  • Informational
  • Educational
  • Engaging

This considered—its difficulty—it’s essential that financial services companies seek out the right marketing for their businesses. Interested in learning more? Read on in the importance of digital marketing for financial services companies.