© Digital Storyteller 2020
© Digital Storyteller 2020
Have you ever found yourself preparing for a presentation, video recording or important phone call, writing down everything you want to say? Leading to a very unnatural attempt at rereading all that you have written down. This is what we call being scripted and what not to do if you want anyone to listen to what you have to say. With that being said we are going to walk you through how to feel comfortable and confident enough to leave that scripted paper behind and still share your organized thoughts.
This is the safety net you are used to having in front of you at all times. Unfortunately, it sounds like it too. Especially if you are a customer service rep or going live on a video. Think of it this way, your customers and your prospects don’t have scripts in front of them when they have questions. Furthermore, prospects hate scripts. They easily recognize when you are using a scripted response and it puts them instantly on edge. So let’s let go of the scripts and work on a more natural, personalized method of sharing information. Think of speaking with a friend, you don’t have to think about every word you are going to say to them. But you do have an idea of what you want to say in the heat of the conversation. Therefore, consider taking this approach when preparing for a presentation or video. Before you know it, you will have words flying off your tongue like you’re the expert!
Now that we have tossed the scripted language, we can talk about organized thoughts. There is a way to be organized, not talk off topic, and not be scripted all at the same time! Amazing, we know. So rather than writing out everything you want to say, we recommend you keep some bullet points handy to reference, not read off of. Once you are able to organize your thoughts and know what points you want to hit, you’re ready to share! With a combination of organized topics and a natural non scripted approach, the quality of expertise and service you provide to your customers and prospects increases significantly. You create a more human feel behind your business, and that is going to attract more customers.
Now if you are not sure how to make these changes on your own, reach out to our team of Digital Storytelling experts! It’s what we’re here for, helping you tell your story.
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.
If you do not want that we track your visit to our site you can disable tracking in your browser here:
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds:
The following cookies are also needed - You can choose if you want to allow them: